We initially had a bad experience with BAM Tree Service... It was due to a mix up in obtaining the permit from our local city. The permit was granted, but then it was missed by BAM's office staff. It took a few weeks to figure out what had happened, but Jon at BAM TREE has apologized and strived to make it right. Everyone makes mistakes... and I believe it shows integrity and good customer service to own up to a mistake and want to make things right. That's the type of business I would want to work with if I could choose. I am giving 4 stars because of the scheduling, but they did a 5 star job in customer service and tree removal / clean up.
Remove 11 trees
Area Alpharetta, GA
Cost $3,000 - $4,999
Date February 2016
Posted: 3/22/2017 • Last edited: 3/23/2017 • Link to this review
We had work done on 25 trees in our yard last week both removal and liming. I cannot say enough about the professional service we received from BAM. They arrived on time and worked all day in the rain and the heat. They removed trees that were right up against my house and there was no damage. The clean up was perfect and you could not tell they had even been there when they were done. This is my second experience with this company and I did not even get a second quote. They are fair and professional. I highly recommend their service.
Posted: 8/25/2015 • Link to this review
I contacted Bam Tree after getting a very high estimate from a very unfriendly person from another tree company. When I contacted Bam Tree, a real person answered the phone and I had another call from Jon to set up appointment within 5 minutes. Jon and two other men from the company showed up on time for the estimate. They were nicely dressed, polite, and explained everything very clearly. Their price was much more reasonable than the other company I had contacted. On the day the work was scheduled, there was some rain, but they had checked forecast and knew it would be clearing soon so that they could do the work. The work was done very quickly and everything was cleaned up better than it was before they started. I would gladly recommend this company for anyone needing tree services.
Posted: 7/29/2015 • Link to this review
I've used BAM Tree Experts for two major projects and highly recommend them for any tree services you may have! They are very professional, affordable, and their work product is always of the highest quality. I've had many trees removed by BAM (~50), stumps grinded, trees pruned and canopies raised, and I have been very pleased with the service I received from this company!! After the most recent project to remove about 50 stumps from my backyard, I was plesantly surprised to come home to find the yard had been blown and raked and everything was cleaned up so nicely! I will also add that the office manager, Suzy, went out of her way to help me book my service asap and on a day that I could be off work. They rearranged their schedule to accomodate which I really appreciated!! Regards, Tara C. Sandy Springs, GA
Posted: 7/14/2015 • Link to this review
With the storm coming through last night we had a 75 foot pine fall on our 150,000 SF commercial building. I called BAM Tree in a panic this morning. They came out within the hour and gave me a more than reasonable quote for removing the two trees which fell and were leaning on the building. In addition to that the even took the extra time to handle the removal of an old dead leaning 60 ft pine which was becoming a dangerous situation. They even were willing to remove an old limb hanging over our flag pole which was not a priority today but as always BAM made it a priority. My company is based on Customer Service so I know good customer service when I see it. BAM Tree gets a 10/10 when it comes to customer service in my opinion. If you need a tree removed, trimmed or otherwise BAM Tree is who you need to call!
Posted: 7/02/2015 • Last edited: 7/07/2015 • Link to this review
Awesome, well correlated workers, know their jobs perfectly & they said they would be back tomorrow to pick up the big trees. Well satisfied, careful & polite workers. I am amazed will definitely hire them if needed again. Ruthanne Seeber
Posted: 3/26/2015 • Last edited: 3/30/2015 • Link to this review
We contacted BAM to have approx. 35 trees removed from our yard. Not only did they beat out the competition in price but they also beat them in customer service. They had all the trees cut in 4 hours and had them removed by the end of the day. Then they came back to grind the stumps all the while making sure we were completely satisfied. Top notch company that I would highly recommend.
Posted: 12/15/2014 • Link to this review
I work for PETA (People for the Ethical Treatment of Animals). Yesterday we received a call from an anguished Buford resident about a cat stuck 50-60 feet up in a tree. It was a rainy Sunday. Robert from BAM Tree Experts was reachable by phone, and he went out immediately and safely got the cat down for free. I could only reach two other tree services on the phone, and both quoted me $250 or more and weren't sure if they could go up themselves right away. Robert truly went above (literally!) and beyond, and we are so grateful for his kind assistance.
Posted: 9/15/2014 • Link to this review
We were very pleased with their service BOTH times we used BAM. For tree removal AND cat rescue! They were prompt, professional, and efficient. We would HIGHLY recommend!
Posted: 7/28/2014 • Link to this review
Second time we have used BAM & will do so again. They arrive on time, very courteous, efficient & do what they said they would.All for a fair price. We had 4 trees removed. The largest was in the backyard behind the house and fence not an easy thing to remove but it was done so safely and neatly.
Posted: 4/13/2014 • Link to this review
BAM tree service offered the lowest estimate and based on testimonials, I decided to contract with them for the removal of 7 trees, two of which were standing. They also pruned some large limbs and trimmed some hedges. One standing tree was about a 30' tall wild cherry next to a swimming pool and the other was a pine about 70 feet tall. Their first step was to send out their specialist to assess the job and provide a cost quote. The specialist arrived on time, was knowledgable, informative, polite, and provided a detailed quote specifying exactly what services would be performed. After agreeing on the specifics the company called to schedule a day to perform the service. The administrative personnel were very friendly and they followed up with a confirmation call as well as a call after the service to make sure I was happy. The work was actually performed a day early to avoid a possible delay due to rainy weather. The crew arrived with the necessary equipment, on time, and immediately got to work. That's when the fun started. These guys are like a pack of highly motivated beavers on steroids. The trees were dropped EXACTLY where they were supposed to drop. They were organized, they were fast, they cleaned up afterwards, they were extremely professional, and they even picked up more than we agreed on. Based on my experience I would call them again and I recommend them!
Posted: 3/29/2014 • Link to this review
I have used BAM twice. This last time we had a leaning tree in a very tight space. They took care of it really quickly, without any problems to our house or our neighbors. They are efficient and pleasant to deal with. Highly recommended!
Posted: 3/10/2014 • Link to this review