repaired damage to underground drain, un-repaired damage to new AC unit (dent), never received response about limb on tree in front yard and misinformed about damage coverage. Our Site: Tight access to back yard. AC units located on limited access side. Underground 4" drain line recently repaired and marked/explained on surface. What I was told before starting: Part of the fence would be removed to gain more access to back yard. AC units would be covered/blocked by plywood to avoid damage. Driveway wouldn't be covered if damaged (crane option) but tings like siding, gutters, AC units would be coverage if damaged. Issues we had: When trying to avoid hitting the drain line they actually made a misjudged cut that didn't land flat but dug deep into the ground bursting the line. The new AC units were not protect by plywood and where hit when they were trying to remove two logs at once. Hitting the AC unit could have been avoided by removing part of the fence and using plywood. I actually asked if we would be compensated and was told that per our contract around limited access that it's not covered. Which surprised me because I moved forward with the project thinking it was. They could have crushed the AC unit and it wouldn't have been covered apparently. While we have to live with just a dent on our new AC unit it could have been a lot worse. Be careful/warned on those details. Talk with The Grace Company before choosing.
770-BAM TREE removed several (16+) trees with two very large pine in the back yard. This included stumps grinding and cleaning up one tree in the front. Estimated 2 days but took longer, 4 with repair to underground drain line to complete project.
Area Alpharetta, GA
Cost $3,000 - $4,999
Date June 2017
Posted: 6/12/2017 • Link to this review
Our experience with 770-BAM-TREE was fantastic!! They came to our house & got down to business right away. They managed to remove 4 rather large trees (2 of which were rather complicated removals, because of their proximity to houses & a fence), 1 smaller tree & then trimmed up another one, all in about 1 1/2 hours. They were AMAZING!!! Robert gave us some useful advice about future tree care & was very thorough, as he discussed the process with me so that I knew what to anticipate. Afterwards, they cleaned up & left everything immaculate. I will tell everyone I know about this outstanding company & we will absolutely use them in the future!
Area Cumming, GA
Cost $1,000 - $2,999
Date April 2017
Posted: 4/26/2017 • Link to this review
This company is the ABSOLUTE BEST in tree removal. I have 2 acres of pines around my house which are forever falling down & have used many different companies over the years. 770-BAM has the most professional group of people. Both times I have used them they were on time, very nice and cleaned up completely when they were done. I just had a monster oak tree removed yesterday which entailed the use of a crane and a bobcat to move all the pieces out. They cleaned up all the debris, cut and stacked pieces of firewood for me and did it so quickly and safely I was amazed. Their prices can't be beat either. They go above and beyond as they cleaned up some other trees that had fallen as well that weren't part of the quote. I am honestly so impressed by them that I want to make a sign and drive around with it on my car to advertise for them! Call and ask for Taylor and she will get you all set up.
Area Cumming, GA
Cost $5,000 - $9,999
Date April 2017
Posted: 4/18/2017 • Link to this review
We initially had a bad experience with BAM Tree Service... It was due to a mix up in obtaining the permit from our local city. The permit was granted, but then it was missed by BAM's office staff. It took a few weeks to figure out what had happened, but Jon at BAM TREE has apologized and strived to make it right. Everyone makes mistakes... and I believe it shows integrity and good customer service to own up to a mistake and want to make things right. That's the type of business I would want to work with if I could choose. I am giving 4 stars because of the scheduling, but they did a 5 star job in customer service and tree removal / clean up.
Remove 11 trees
Area Alpharetta, GA
Cost $3,000 - $4,999
Date February 2016
Posted: 3/22/2017 • Last edited: 3/23/2017 • Link to this review
We had work done on 25 trees in our yard last week both removal and liming. I cannot say enough about the professional service we received from BAM. They arrived on time and worked all day in the rain and the heat. They removed trees that were right up against my house and there was no damage. The clean up was perfect and you could not tell they had even been there when they were done. This is my second experience with this company and I did not even get a second quote. They are fair and professional. I highly recommend their service.
Posted: 8/25/2015 • Link to this review
I contacted Bam Tree after getting a very high estimate from a very unfriendly person from another tree company. When I contacted Bam Tree, a real person answered the phone and I had another call from Jon to set up appointment within 5 minutes. Jon and two other men from the company showed up on time for the estimate. They were nicely dressed, polite, and explained everything very clearly. Their price was much more reasonable than the other company I had contacted. On the day the work was scheduled, there was some rain, but they had checked forecast and knew it would be clearing soon so that they could do the work. The work was done very quickly and everything was cleaned up better than it was before they started. I would gladly recommend this company for anyone needing tree services.
Posted: 7/29/2015 • Link to this review
I've used BAM Tree Experts for two major projects and highly recommend them for any tree services you may have! They are very professional, affordable, and their work product is always of the highest quality. I've had many trees removed by BAM (~50), stumps grinded, trees pruned and canopies raised, and I have been very pleased with the service I received from this company!! After the most recent project to remove about 50 stumps from my backyard, I was plesantly surprised to come home to find the yard had been blown and raked and everything was cleaned up so nicely! I will also add that the office manager, Suzy, went out of her way to help me book my service asap and on a day that I could be off work. They rearranged their schedule to accomodate which I really appreciated!! Regards, Tara C. Sandy Springs, GA
Posted: 7/14/2015 • Link to this review
With the storm coming through last night we had a 75 foot pine fall on our 150,000 SF commercial building. I called BAM Tree in a panic this morning. They came out within the hour and gave me a more than reasonable quote for removing the two trees which fell and were leaning on the building. In addition to that the even took the extra time to handle the removal of an old dead leaning 60 ft pine which was becoming a dangerous situation. They even were willing to remove an old limb hanging over our flag pole which was not a priority today but as always BAM made it a priority. My company is based on Customer Service so I know good customer service when I see it. BAM Tree gets a 10/10 when it comes to customer service in my opinion. If you need a tree removed, trimmed or otherwise BAM Tree is who you need to call!
Posted: 7/02/2015 • Last edited: 7/07/2015 • Link to this review
Awesome, well correlated workers, know their jobs perfectly & they said they would be back tomorrow to pick up the big trees. Well satisfied, careful & polite workers. I am amazed will definitely hire them if needed again. Ruthanne Seeber
Posted: 3/26/2015 • Last edited: 3/30/2015 • Link to this review
We contacted BAM to have approx. 35 trees removed from our yard. Not only did they beat out the competition in price but they also beat them in customer service. They had all the trees cut in 4 hours and had them removed by the end of the day. Then they came back to grind the stumps all the while making sure we were completely satisfied. Top notch company that I would highly recommend.
Posted: 12/15/2014 • Link to this review
I work for PETA (People for the Ethical Treatment of Animals). Yesterday we received a call from an anguished Buford resident about a cat stuck 50-60 feet up in a tree. It was a rainy Sunday. Robert from BAM Tree Experts was reachable by phone, and he went out immediately and safely got the cat down for free. I could only reach two other tree services on the phone, and both quoted me $250 or more and weren't sure if they could go up themselves right away. Robert truly went above (literally!) and beyond, and we are so grateful for his kind assistance.
Posted: 9/15/2014 • Link to this review
We were very pleased with their service BOTH times we used BAM. For tree removal AND cat rescue! They were prompt, professional, and efficient. We would HIGHLY recommend!
Posted: 7/28/2014 • Link to this review