A AA Quality Tree Service

2 star rating 4 Reviews

(770) 606-9980(770) 606-9980 View Website »

234 Kirk Road NorthwestWhite, GA 30184

  map »

Business overview

Hours of Operation

  • MON
  • 12:00am
  • 12:00pm
  • TUE
  • WED
  • THU
  • FRI
  • SAT
  • SUN

Reviews

View More »

Unscrupulous Business Practices, 9/19/2011

I got an estimate from another company before contacting AAA Quality Tree Service, and AAA offered to match it plus give me a $200 discount. After convincing me that they were better than the other... company, I decided to go with them. I had an attorney review their very vague contract and she told me it needed to be more specific, which I asked AAA to do. They did very begrudgingly. The one thing that was very clear was the 25% I would be liable for should I break the contract. The job started around 12/6/10 and most of it was completed it by 12/22/10. During that time my very small cul-de-sac was in disarray, filthy and extremely congested with cut logs, equipment and plywood strips strewn along my driveway. I had to ask them to clean up my cul-de-sac, reinstall my fence etc. Jeff agreed to return in Spring 2011 to finish the job of grading and planting grass seeds, so I called Shelly to schedule the work, she told me they were quite busy and they would get back to me the weather permitting….I’m still waiting for that call. Shelly also told me that they do not ask their customers for payment until the job was 100% complete….well they did ask, and I paid. We are now heading into fall and my back yard is a jungle and they still have not called. Today I called the other company….they would be coming out to clean up AAA’s mess.

VIEW MORE »VIEW LESS »

Not An Ethical Company, 5/08/2009

Get everything in writing. Shelly says one thing and Jeff will then say she doesn't know what she's talking about. They accept credit cards but will then try to force you to pay a 3% transaction... fee. If tree stumps are to be cut flush to the ground, be sure you get it in writing or it will not happen (might harm their equipment!!).

VIEW MORE »VIEW LESS »

Displaying 1-4 of 4

Reviews

A AA Quality Tree Service - White, GA -  Gorbachev

Reviews: 1

Unscrupulous Business Practices

I got an estimate from another company before contacting AAA Quality Tree Service, and AAA offered to match it plus give me a $200 discount. After convincing me that they were better than the other company, I decided to go with them. I had an attorney review their very vague contract and she told me it needed to be more specific, which I asked AAA to do. They did very begrudgingly. The one thing that was very clear was the 25% I would be liable for should I break the contract. The job started around 12/6/10 and most of it was completed it by 12/22/10. During that time my very small cul-de-sac was in disarray, filthy and extremely congested with cut logs, equipment and plywood strips strewn along my driveway. I had to ask them to clean up my cul-de-sac, reinstall my fence etc. Jeff agreed to return in Spring 2011 to finish the job of grading and planting grass seeds, so I called Shelly to schedule the work, she told me they were quite busy and they would get back to me the weather permitting….I’m still waiting for that call. Shelly also told me that they do not ask their customers for payment until the job was 100% complete….well they did ask, and I paid. We are now heading into fall and my back yard is a jungle and they still have not called. Today I called the other company….they would be coming out to clean up AAA’s mess.

Was this review helpful?

Yes (0)     No (0)

A AA Quality Tree Service - White, GA -  penwin

Reviews: 6

Not An Ethical Company

Get everything in writing. Shelly says one thing and Jeff will then say she doesn't know what she's talking about. They accept credit cards but will then try to force you to pay a 3% transaction fee. If tree stumps are to be cut flush to the ground, be sure you get it in writing or it will not happen (might harm their equipment!!).

Was this review helpful?

Yes (1)     No (0)

A AA Quality Tree Service - White, GA -  wizardscan

Reviews: 1

Great service

I had extensive storm damagee and needed a reliable Tree service. AAA-Quality was recomended to me. Jeff looked over the damage and provided an estimate for the damage covered by insurance. His team came on schedule and completed the entire job (8 or 9 trees) in the same day. Very thourough and professional

Was this review helpful?

Yes (1)     No (0)

A AA Quality Tree Service - White, GA -  RunnerGirl1

Reviews: 1

BEWARE of using this company

Beware of using this company. Make sure your contract is written VERY specific and states everything you discuss with Jeff. Our contract was written VERY vague and the job was not completed as per the verbal agreement I had with Jeff. After 6+ weeks of calling their office and being told someone would come out to finish the job I finally got a call back and was told per my contract they were done but would come back to finish the job for a FEE. We feel ripped off and now have to hire someone else to come finish this job. I would NOT recommend this company to anyone.

Was this review helpful?

Yes (1)     No (0)

Other Markets