I found this company from the site Rosie on the House. They owned their own trucks, had their own crew, and performed the work on-time and on budget. No surprises and they are willing to show you everything and explain everything (if you ask). They all were over the top nice and professional. I had contacted several companies for septic system failure repair and they all wanted to charge a few grand just in truck and equipment rentals and didn't seem knowledgeable at all when I actually got their feet on the property. These guys at A American also installed risers on inlet and outlets and replaced a broken baffle (I didn't know it broke), sourced and showed me two additional problems and repaired them even per the pre-digging quote. I really can't say enough about TJ and Ted. It is clear why they are the only recommended septic company by Rose on the House. Project Size: complete system failure after 30 yrs. Nice job guys I really appreciate it and I hope this review helps you get a lot of business. chris
Posted: 1/10/2013 • Link to this review
Their estimate was one of the best of all the places we called, but what really set them apart was how clean our property looked when they were finished with the service call. You could hardly tell that they had dug up a portion of the yard to get to the tank. All of the rocks were put back in place and they didn't leave any mess behind. Scheduling and billing were all very efficient. We even received a nice Thank You postcard several days after the service.
Posted: 6/25/2010 • Link to this review
This company was very easy to use. I set up appointment via email. They responded next day. Taylor was extremely professional and gave me a complete set by step explanation of everything he did. He also gave me a complete diagnosis of the system and a handout of things to look out for. I will defiantly use this company again
Posted: 12/18/2007 • Last edited: 1/02/2008 • Link to this review
Always there and always ready to get the job done in a timely manner. Not only that they follow through when unforeseen problems arise and make sure that everything gets done to the satisfaction of the customer and at a fair price.
Posted: 7/29/2007 • Last edited: 1/02/2008 • Link to this review