We have been taking our vehicles here for several years, and had been very happy. We even referred many other people. No more. Something has changed. We recently purchased a used convertible, which we completely cleaned and waxed. We then brought it in for some work on the exhaust. When we got it back, there were three MAJOR dings that were not there before, all different places along the left driver side. In addition, the car was filthy, inside and out, with grease, mud and even dog prints on the seat! We were told perhaps we shouldn't clean it before we take it in! There were also other problems that did not exist when we dropped the car off, but because car components can fail at any time, even when in the possession of a mechanic, it would not be fair to assume they are responsible for these other items. There is, however, no excuse for the filth and the external damage.
Posted: 8/07/2011 • Link to this review