Displaying 61-75 of 112
I called to get my gutters cleaned and the girl in the office gave me a price and explained everything. The service was completed 5 days later and my gutters look great. They even let us know we were missing a couple of shingles on our roof and took care of that at the same visit.
Posted: 6/09/2008 • Link to this review
Thanks for the review. We'll see you in the fall.
I have used A Better Gutter Cleaning in the past and was satisfied with the service. However, I made an appointment to have my gutters cleaned and was told that someone would be out in 7-10 days. To my surprise, no one called or came. I called back and was told that I would be moved up as a priortiy. After 4 days, no call, no show. I called back and spoke with Brian who apologized and informed me "truthfully" that they were waiting to get more jobs in my area before coming out...he stated that they would be out in 7 businesses days at the latest. I work in the service industry and could not imagine this level of service nor did I expect it from a company that had provided what I considered quality service. Suffice to say, a customer has been lost. I cannot imagine paying money to a company that fails to be upfront with me.
Posted: 6/06/2008 • Link to this review
It seems to me that the insuination here is that we misled him on purpose when he originally scheduled? Admittedly, it was going to be about 13 days instead of the 10 that we quoted. That's the only thing that happened here. I apologized for the delay and told him it would be done in just a couple more days at the most. He said that we told him 10 days and if it was going to be 13 he was not intrested.
After reading such excellent reviews on the great service and reasonable prices, I decided to call to schedule to have my gutters cleaned. I was quoted the amount for the size of my house and was told they would be cleaned in about 7 business days. I would receive an email 1 day prior to them coming out to clean the gutters. Needless to say, it has been approx. 3 weeks with no email and no gutters cleaned.
Posted: 6/02/2008 • Link to this review
We've been around for a long time and there are several companies that copy us to the point that it can be difficult for our own regular customers to tell us apart from these "copycat" companies. I'm pretty sure that you believe you called us but what you're describing doesn't sound like our company.
Emailed them for a quote. Received quote in email. Scheduled appointment online. Cleaned within 10 days, was not even home. Left no mess. Bill was same as quote. Paid online. I love it. So easy.
Posted: 5/19/2008 • Link to this review
"Make it easy for our customers" is the focus of our business. Thanks for the great review!
Excellent all round service. I live in Alpharetta and would highly recommend A Better Gutter Cleaning ! - David.
Posted: 5/19/2008 • Last edited: 5/20/2008 • Link to this review
Hey David, thanks for helping to spread the word! We'll see you in the Fall.
I called this company and within 5 days they were out exactly when they said they would be- they were in and out within 30 minutes. Cleaned the gutters and all areas where the mess fell. Very reasonably priced and couldn't be easier to use. Will definitely use them again.
Posted: 5/02/2008 • Link to this review
Thanks for the great review. If you get on service contract with us you can save some money and we'll let you know when your next service is due so you won't forget to have it done.
Your crew was very professional and did an excellent job cleaning the gutters and removing the debris on the deck and from other locations. I plan to use your services in the future.
Posted: 4/30/2008 • Link to this review
Thanks for the review! We look forward to a long relationship with your gutters!
My experience went just as the reviews indicated. Very easy to get a quote and schedule. Will definitely use them again.
Posted: 4/26/2008 • Link to this review
Thanks for the review. We really appreciate your business.
I've used them for the last 4 years and they've always done and excellent job. Being able to schedule and pay online makes them even better.
Posted: 4/12/2008 • Link to this review
Thanks for taking the time to review our service. I'm happy to hear that you like our online scheduling and payment options!
These guys came to clean the gutters while I was at work. I wouldn't have even noticed that they had been there had the area around my house not been CLEANER than when I left for work that morning. Great job. Great pricing. Will use again and again. They go above and beyond even picked up a pile a leaves that i had not gotten to yet.
Posted: 3/27/2008 • Last edited: 12/30/2008 • Link to this review
Yesterday we had a rough day around the office. We were shorthanded and two of us answered over 250 phone calls! When this review came in at the end of the day it really cheered us up! Thanks for the great review.
The gutter cleaning was very good. Easy to do and fair pricing.
Posted: 3/10/2008 • Link to this review
Thanks for taking the time to review our service and signing up for a service agreement. We'll see you in May.
You guys are my favorite service company. Smooth and painless - Thanks!
Posted: 1/24/2008 • Link to this review
Thanks for the review. This is exactly what we strive to be - your favorite service company.
I have used them several times and have been extremely satisfied with their work.
Posted: 1/04/2008 • Link to this review
Hey, thanks for the review. We are happy that you continue to use our service and we will continue to strive to be the best gutter cleaners in Atlanta.
Very clever. They provide quote over the phone based on your address (I assume by looking up my house specs), set up an appointment, clean your gutters, and invoice you via email so you can pay via paypal. Couldn't be easier.
Posted: 12/17/2007 • Last edited: 1/02/2008 • Link to this review
I'm glad that you appreciate how easy our service is to use. We have spent a lot of time and effort to make gutter cleaning the easiest service you'll schedule all year. Get on service contract with us and it's even easier!
they came to help fix a bad situation with my previous gutter installation by another company. The work was done the same day and they provided me with photos of the work the was required. The finished job looks great - will use them when I need a new roof and will continue to use them for gutter cleaning
Posted: 11/14/2007 • Last edited: 1/02/2008 • Link to this review
Gutter installers are a lot like attorneys - some are very good at what they do and some are very bad! I'm glad you found your way to Atlanta's most recognized gutter experts so we could get your gutters working again.