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Limo was an hour late picking up the wedding party. The venue was closing so we had to push the wedding guest out in the cold. when the limo finally did arrive the driver had to get in the back and... clean up dirty glasses and trash from his previous trip. A horrible ending to a beautiful wedding!VIEW MORE »VIEW LESS »
They have not only been driving me to and from the airport weekly for four years they have done many long distance runs and treat me like family. I would never use anyone else. Bill and Faith are... honest and always put my security and comfort ahead of anything. I truly can't say enough great things about this company!VIEW MORE »VIEW LESS »
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Limo was an hour late picking up the wedding party. The venue was closing so we had to push the wedding guest out in the cold. when the limo finally did arrive the driver had to get in the back and clean up dirty glasses and trash from his previous trip. A horrible ending to a beautiful wedding!
They have not only been driving me to and from the airport weekly for four years they have done many long distance runs and treat me like family. I would never use anyone else. Bill and Faith are honest and always put my security and comfort ahead of anything. I truly can't say enough great things about this company!
I was very fortunate to not to move forward doing business with this company. Bill and Faith "The Owners" should close down their business because they do not know how to run a customer based business. I originally reserved a Hummer limo and placed a $200 deposit for 8 hours which would cost me over $1,000.When I called back to update my reservations to only 5 hours almost 2 weeks well in advance of my date, Faith told me it would still cost me the same amount to rent (over $1,000) due to the fact the limo is in high demand for my date. Well I immediately requested a refund due to the fact that i knew that was a big fat rip off. Long story short, it took over 2 weeks to receive my refund and only because I finally called and told Bill I was going to file a police report against the company for fraud. I hope every one reads this so this does not happen to you. I end up using Top Tier Limo and they did an excellent job and knew how to treat their customers with courtesy and respect.
I began my search for airport transportation in a hummer limousine a weeks ago. A good friend of mine suggested I contact A Formal Image Limousines. I called several places to check prices. I received the best customer service over the phone with A Formal Image Limousines. They sent me a quote by email, then followed up with me a few days later to see if I had any questions. Being the owner of a business I appreciate customer service and fair pricing. My family and I had a great time riding in that hummer limousine to the airport and then on the return a week later. This company is awesome because they work hard to stay in communication with me on especially the return back to Atlanta. They picked us up on the curt at the Airport and we whipped in and out of that huge airport in no time. They supplied beverages for us and the kids were given snacks. The screen tvs were in so many places in this limousine we couldn't get enough of tv. That stereo system has a theater style sound. Thank you A Formal Image Limousines for making our vacation transportation so enjoyable.
I reservered a limo and had to cancel 4 weeks early. I had hoped A Formal Image would allow me to apply the 400.00 to another evening or smaller limo but they refused to let me do so. They said the cancellation is not transferable. Reserved and paid non-refundable retainer of $400.00 obviously means that they will keep your money regardless of the reason for cancelling and will not allow you to apply it to another limo. Be very sure you can keep your booking or you will for sure lose your money to them. I will never consider their service for any future rentals.
A formal Image Limo drove me from my Wedding in Acworth to Downtown and did an excellent job. The driver was very professional. Great service in setting up the ride. Quoted me a fair price and that is exactly what I paid (no hidden charges). I would highly recommended them.
Get every detail in writing before you give them your credit card information over the phone or they will pick you up late, take you to the wrong place, charge what they want, loiter at your drop-off location, and call the police on you if you don't agree with the price and the tip they give themselves and you refuse to sign until you speak to the owners (whoever they are). (They lied about that too.) Then in front of police they send to arrest you, they will act surprised when you fire them for the other half of the job to take you back. Suddenly your special event is "memorable".