A Friend of the Family

3 star rating 2 Reviews

(770) 725-2748(770) 725-2748 View Website »

1262 Concord Rd Se, 104Smyrna, GA 30080

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Business overview

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • Woodstock
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Curriculum

  • General Child Care

Age Groups

  • 3 - 4 Year Olds
  • 5 Years and Older
  • Infants - 2 Year Olds

Features

  • First Aid Certified

Sessions

  • After School
  • Before School
  • Emergencies
  • Full Days
  • Half Days
  • Overnight
  • Summer
  • Weekend

Hours of Operation

  • MON
  • 8:00am
  • 6:00pm
  • TUE
  • 8:00am
  • 6:00pm
  • WED
  • 8:00am
  • 6:00pm
  • THU
  • 8:00am
  • 6:00pm
  • FRI
  • 8:00am
  • 6:00pm
  • SAT
  • 8:00am
  • 6:00pm
  • SUN

* 24-Hour Service Available

Reviews

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Buyer Beware, 8/02/2008

We contracted with this firm in April to try and find a long term (3 years) nanny for our two children. After interviewing 3 unqualified candidates and one that was good but lived too far away we... wanted to take a break until July with the hope that more qualified candidates would surface. I contacted the firm on July 31 to find out why no further contact had been made by them. I was told that we had cancelled the agreement with them in May, which is not true. After attempting to re-start the search the firm has refused and will not refund the $275 fee that we paid. This firm did not live up to their contractual agreement and has actually begun personal attacks against me to try and deter me from pursuing a positive outcome. The firm refuses to acknowledge their contractual obligations, so I would not trust them. If Kudzu would let me give 0 stars that's what I would do.

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Used on a Weekly Basis!, 3/12/2007

My wife works from home, but needs a little time to herself to actually get some work done. I'm home in the morning, but leave for work around noon or 1:00, which leaves her with our 7 month old for... the rest of the day. She calls A Friend of the Family almost every week to have someone come over to help for a few hours two or three days a week. They have been extremely helpful and I don't know what we would have done without them. Although we don't get the same nanny every time the ones that have been sent have been, for the most part, quite capable. There have been one or two that we have taken of our call list. Outside of that, we've been a committed customer.

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Displaying 1-2 of 2

Reviews

A Friend of the Family - Smyrna, GA -  lord_sag

Reviews: 10

Buyer Beware

We contracted with this firm in April to try and find a long term (3 years) nanny for our two children. After interviewing 3 unqualified candidates and one that was good but lived too far away we wanted to take a break until July with the hope that more qualified candidates would surface. I contacted the firm on July 31 to find out why no further contact had been made by them. I was told that we had cancelled the agreement with them in May, which is not true. After attempting to re-start the search the firm has refused and will not refund the $275 fee that we paid. This firm did not live up to their contractual agreement and has actually begun personal attacks against me to try and deter me from pursuing a positive outcome. The firm refuses to acknowledge their contractual obligations, so I would not trust them. If Kudzu would let me give 0 stars that's what I would do.

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A Friend of the Family - Smyrna, GA -  alb1970

Reviews: 3

Used on a Weekly Basis!

My wife works from home, but needs a little time to herself to actually get some work done. I'm home in the morning, but leave for work around noon or 1:00, which leaves her with our 7 month old for the rest of the day. She calls A Friend of the Family almost every week to have someone come over to help for a few hours two or three days a week. They have been extremely helpful and I don't know what we would have done without them. Although we don't get the same nanny every time the ones that have been sent have been, for the most part, quite capable. There have been one or two that we have taken of our call list. Outside of that, we've been a committed customer.

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