We contracted with this firm in April to try and find a long term (3 years) nanny for our two children. After interviewing 3 unqualified candidates and one that was good but lived too far away we wanted to take a break until July with the hope that more qualified candidates would surface. I contacted the firm on July 31 to find out why no further contact had been made by them. I was told that we had cancelled the agreement with them in May, which is not true. After attempting to re-start the search the firm has refused and will not refund the $275 fee that we paid. This firm did not live up to their contractual agreement and has actually begun personal attacks against me to try and deter me from pursuing a positive outcome. The firm refuses to acknowledge their contractual obligations, so I would not trust them. If Kudzu would let me give 0 stars that's what I would do.
Posted: 1/16/2009 • Link to this review