I was disappointed that there was an additonal charge for the appraisal of the ring I had A&J custom make for me. I did supply the main stone in the ring, however I purchased every other component of the ring and paid a decent amount for it. It is my opinion that an appraisal should have been provided without an extra 75 dollar charge on top of the 1100 dollars I already paid . Also the communication could have been better. There was a delay in the process and I was left hanging until I initiated the calls to what was taking so long. They were also supposed to call when the ring was completed and I had to again call them for information.
Posted: 12/17/2010 • Link to this review