A Place for YOU is my monthly, sometimes bi-monthly escape haven. The therapists are excellent. They are educated in the functions of the body so have helped me with muscles related issues. I am a marathon runner, a tennis aficionado and the mother of four. Linnette, Rana and Michelle consistently provide pain relief and just good relaxation with the aromatherapy, excellent massage and the facility is very, very nice.
Posted: 5/14/2014 • Link to this review
I purchased a Groupon to use at this place. First of all, trying to make an appointment was difficult. No one ever answers the phone number listed. I left a message and did not get my call returned until two days later. Then when I finally did book an appointment, I woke up the morning of the appointment sick with a sore throat and sinus infection. I called and emailed this place to try and reschedule, but they didn't allow it. I was told (through an email) that I could not reschedule because I didn't give 24 hours notice. Who knows 24 hours in advance that they are going to be sick?!?! So my money was totally wasted, and I had no chance of a refund. The way that I was handled was very un-professional, and the customer service that I received was unacceptable. I would not recommend this place to ANYONE!!!!
Posted: 2/04/2013 • Last edited: 5/14/2014 • Link to this review
At A Place for YOU we strive to provide outstanding customer service for our guests. I'm sorry we fell short of this potential client's expectation. It is true that during the first few days an online campaign runs we are swamped with calls but we do contact everyone who calls. Our cancelation policy is that we require 24 hour notice to avoid assessing a fee. We typically implement this fee only for persons who consistently call and cancel at the last minute. Our customer service review rating from Groupon clients is at 98%. We hope this person was able to obtain a relaxation session.
I recently had a massage from Linnette at A Place for YOU. It was a great experience; relaxing, thorough and YES, I'm going back! The intro Rate of $49 is a great value. I purchased gift certificates to lock in this rate!
Posted: 3/27/2012 • Link to this review
* By Appointment Only