My backyard was not the easiest to put in a pool, but Mr. Cook did a terrific job. He is very meticulous about doing a good job. It was completed in a timely manner. Any problems were fixed promptly. I buy all my chemicals and pool needs from them. I would definitely recommend them & have to my friends.
Posted: 7/07/2010 • Link to this review
We had a pool liner replaced by A-quality in May of this year. The liner is finally done but we are missing the face ring around the pool light. When we ask to get it replaced, Andy, the owner, called started calling me a thief. He began swearing and making threats to sue me (over a small part). I just want to get my pool finished. This whole experience has been unpleasant. It's bad enough they let my finished liner sit at the factory for almost a week before they picked it up, but the work took much longer than promised (10 days for a 2 day job). My wife had to call them to find out where they were and what was going on with our job. They would show up well after noon for an hour than leave without saying anything. When they did tell us they would be by, they never followed through and sometimes skipped coming out altogether. I will not do this again!!!
Posted: 5/26/2010 • Link to this review
We had our pool put in three summers ago. We have had problems galore since day one. Pool is three years old and we have had 2 new motors and just had to have a new liner. The bottom of our pool is sand. Cheap Cheap Cheap. I knew nothing about pools and trusted these people to do quality work. What a joke!! This has ended up costing us thousands to fix. I would never ever recommend this company to anyone!
Posted: 4/22/2010 • Link to this review
You do not want to do business with this company, they are all about taking your money and seem to have no interest in "customer satisfaction" or the quality of services. I would advise anyone reading this who is looking for a pool or hottub to look elsewhere based on my experience.
Posted: 11/14/2009 • Link to this review
A Quality has some good employees and some that you would not want back on your property. The pool is nice but the communication during the process was poor and we had to beg for everything we were suppposed to receive, including our pool ladders. We would have liked to buy our pool chemicals from our installer but they have done nothing to deserve our long term business so we use another vendor that we have to drive further to get to.
Posted: 6/19/2007 • Last edited: 1/02/2008 • Link to this review