I made my son first dentist appt at age three. The first experence was delightful. He had a good hygenise that took time and worked with my son. We was placed in a private rm, so it wasn't that intimadating. The next visted in 6 months, things had changed. He was still 3 yrs old, didn't have the same hygenise and he was placed in this open rm with other children for his cleaning, no privacy at all. This hygenise was not as pleasant and didnt really take the time with my son that was needed. Then the Dr. came out didn't even touch my son and let us go. Didn't get a good cleaning because my son started to cry because the hygenise shouldn't have been working with children at all(no tenderness). I made a 3rd appt for 6 months letter for 12/31/12 afternoon around 3:30, I work out of town my appts have to be really early or really late. They chged my appt to mid-day didn't notify until about 2 weeks before appt time, then they called at 3:20 the day before the resch appt and stated the Dr. on duty that day of my appt didn't take my insurance. I was upset and asked for an office manager and they didn't even come to the phone sent message that there was noting she/he could do. VERY POOR SERVICE. Now I have scheduled time off from work for an appt i don't even have and they could have told me this months ago. Very DISAPPIONTED WITH SERVCE FROM A SMILE 4 U. Now I'm going to find a denist office that cares about mines and my families need first.
Posted: 12/28/2012 • Link to this review
This place is disgusting and unorganized. After being rescheduled 2 times I finally came into my appt to wait 30 minutes to go back, my child's teeth were cleaned ( she's 3, so I went back with her) by a nice patient hygienist ( only positive experience was the hygienist and assistant), after that I waited approximately 45 minutes for a dentist that barely checked her teeth (3 cavities?) A second opinion by my dentist says no decay! Never going back. What a scam!
Posted: 11/19/2011 • Link to this review
I took my 14 yr old in for a cleaning and stated I only want the teeth cleaned. Total cost $515.00. I reluctantly paid $145.00 on day of visit and 6 months later received a bill for $370.00. They claim they did xrays which I did not ask for nor did I want, many phone calls could not rectify this ripoff, now they turn it over for collections agency. I guess a judge will have to sort it out. Stay away from this place.
Posted: 9/21/2011 • Link to this review
I scheduled an appointment for my child to be seen in Cartersville. It was scheduled and confirmed, I drive an hour to get there to be told oh I'm sorry the dentist is not here today he is here tomorrow. They blame it on a call center. But how does two people from there office mix up an appointment. So if you have time to waste and gas with the gas prices so high A Smile 4 U will do it for you!!!
Posted: 8/08/2011 • Link to this review
After making 4 different appointments my daughter was only seen once. We drove 30 minutes to this dentist b/c we were told how great they were and they made us reschedule each time and called my daughter a "problem child" right to her face! My daughter didnt want to sit anymore b/c she is five and had already been there 3 hours!!! Then they told me she needed out of office care b/c she needed a tooth pulled (this is after they did a filling and tried to do a crown and charged me for both)!!! They now want to do over $1900 worth of work to her mouth (most cosmetic) that my insurance wont pay for and refuse to give me my credit of $200 back!
Posted: 12/28/2010 • Last edited: 12/29/2010 • Link to this review
We're very surprised to have such a wonderful dentist office in our small town Cartersville. The facility is amazing, the staff is super friendly, and the doctors are excellent at what they do, my kids said it was painless.
Posted: 9/18/2008 • Last edited: 9/22/2008 • Link to this review