Had Atech Plumbing come out and take a look at my leaky faucet, they were extremely courteous and professional, loved the fact that they had a flat rate book, so there was no hidden charges. They did not seem to mind that my job was a small one and treated me like I was the best customer that they had. Loved it and will continue to them.
Posted: 11/02/2007 • Last edited: 7/24/2008 • Link to this review
This was the worst service I ever experienced. I originally had an appointment for 9am. After calling 3 different times, someone finally showed up after 2pm! Needless to say, I missed a whole days work behind this foolishness! I informed the tech that the downstairs toliet was backing up inside the house. After getting my septic tank pumped and some other jet line ran, which cost me over $450, I am still having the problem. I called back to complain, they had the same tech that came out call me, he said it would be another $350+ to fix the problem. After calling to talk to a manager to discuss my concern, I'm still waiting to hear back from them! It has been over a month now! After doing some research, I realized this company is not part of the Better Business Bureau, and now I see why! If I could (but the system wont let me), I would give them NO stars, because their service was below poor to me :-(
Posted: 1/15/2007 • Last edited: 7/24/2008 • Link to this review
ATECH reponded quickly to my problems with my septic system. The problems were diagnosed quickly and the crew worked from early morning till well after dark to replace piping and pump the tank. The orignal estimate included the replacement of the pipe from the house to the tank but when it was dug out and inspected it was found to be in good shape. Since they damaged it when unearthing it they replaced it and didn't charge for it. I have no complaints with the service or the personnel and will call them again if I have other plumbing needs. Very satisfied customer
Posted: 4/14/2006 • Last edited: 1/02/2008 • Link to this review
Excellent Job - the receptionist was very friendly. She contacted me when the technician was on the way to my home. The technician was friendly and efficient. The price was fair and comparable to others. I will use them again.
Posted: 11/30/2005 • Last edited: 1/02/2008 • Link to this review
This company is amazing! I could not have been more pleased with their service. Everyone in this company is truly a professional. The receptionist is extremely courteous and even scheduled the job so I would miss a minimum time of work. The gentleman that came to my condo was amazing. His work was flawless (he even fixed a valve in our community water shutoff - and did not charge me). He explained every step of the process to me. I can't say enough about this company. I called to ask about another plumbing issue. Another bonus is that they do not charge a trip charge! Also, you will get someone on the phone 24/7-no machine or answering service. I have told all of my friends about them; everyone in Atlanta should know how great they are!
Posted: 9/08/2005 • Last edited: 7/24/2008 • Link to this review