I have dealt with other repair shops before and this is probably the best. No issues working with me on price and it didn't take long at all. Very Happy with their service
Posted: 4/30/2015 • Last edited: 5/02/2015 • Link to this review
These guys rebuilt my transmission on 3 different occasions in less that a year and a half. Now my transmission is out again and they are refusing to perform the repairs or refund the $3600 originally paid to them. Stay away!!!!
Posted: 4/11/2013 • Link to this review
Did not enjoy the temperment of Chris the manager. He is not a good listener. We had our whole transmission rebuilt for $3300. We tried to get him to follow up with our repair several times and he was quite uppity about letting it get 'broken in'. We did. Less than a year it totally went out. We are having it towed and hope to get satisfaction and service promised. Unfortunately we let A+ do it because they were the only ones to tow on a late Saturday. They took it apart and required $400 + to take it to cheaper places. Chris was demanding of $ we went for it. I am disappointed to return so the service rating is low. Repairs took over 2 weeks.
Posted: 7/04/2012 • Link to this review
Took my car into the Stafford location for service and the manager was very informative and knowledgeable as to the way my transmission works. I was expecting to get a big bill for something and that was not the case at all. The manager performed the service in a timely manner and the price was exactly as advertised. Great service and affordable pricing. Will definitely go there again and refer my family and friends. I am a customer for life. Thank you A Plus.
Posted: 6/16/2012 • Link to this review
I had a similar bad experience as another person who posted here. Bad customer service by Chris, I had items stolen from my vehicle. My truck was at the shop for over a month. I waited two weeks before I was told I could pick it up. I was told I needed to pay the $485 diag fee after I informed him that I would not have them service my truck. Chris was rude and sarcastic and made no effort to look into the theft of my items while my truck was at their shop. Do not go here for service!!!!!!!!!
Posted: 9/06/2011 • Link to this review
I usually don't enjoy going into transmission places. But I was forced to because I had no choice - my car wouldn't go into 3rd gear. Went to this A+ Transmission place in Stafford on Murphy Rd. The dude was really courteous and explained each step of what was going on. They never did anything without me understanding what was going on. I had to drop a few bucks, but I felt like I was treated fairly and honestly. Thanks A+
Posted: 8/25/2011 • Last edited: 9/02/2011 • Link to this review
I am from Ft. Polk Louisiana and my truck broke down while I was in town for my brothers wedding. I broke down off of 59 and the ONLY shop I could find that would help me were the guys at A+. The manager Chris was very helpful, he got my vehicle towed in and go me into a rental. After only 2 days they had my transmission fixed and ready to go and for less than what they quoted. Chris and the guys at A+ were unbelieveable, thanks guys!!
Posted: 5/10/2011 • Link to this review
Granted, I didn't go for a full transmission overall, but these guys treated me very nicely and fixed my problem in a fair amount of time at a price I felt was reasonable. I'd definitely bring my car here in the future, especially for major transmission work.
Posted: 5/09/2011 • Link to this review
went to the shop to change clutch of a 2001 VW jetta, The manager, Chris, Agrred to replace the part I had bought, after inspecting the part. But after dismatling the transmission he said the part is not compatible and demanded adamently to buy a part from him for 2000$, because he thought I ll pay up since he has dismantled the car. The car itself is of lesser value. He practically scared me to pay up the labour without even fixing the part. Nobody ever behaved so mean to me like the Manager there. I got the same part fixed by another mechanic(ironically same name but different shop alltogether A+ auto Bissonet) who charged me 80$ less and gave a free tire rotation. The mechanic was good but the manager Chris was bad and didnt no a thing about manual shift and is surely under qualified.
Posted: 12/28/2010 • Link to this review
My girlfriend was having transmission issues, so we took here car in to A+. They said that they would have to take the transmission out and take it apart to determine what exactly was wrong. This alone cost $385 and then they were to follow up with a quote. The car was in the shop for two days before they got it taken part (I found out later this should have taken no longer than a couple of hours). I had them fax me the quote for $3044. I sent this quote to three other repair shops, each of which beat this estimate by at least $500, the cheapest being $1800. I called A+ back and spoke to the manager. After 10 minutes of arguing he became belligerent and told me that I would now have to pay $495 in cash, and that the car "may or may not be ready to be towed by the weekend," and hung up on me. When I called back, the manager and the girl in the office refused to talk to me. I was only able to get this resolved when I spoke to corporate (who were extremely difficult as well). It was the most ridiculous, frustrating experience I have ever had with a repair shop. They are absolutely a bunch of criminals who tried to overcharge me and held the car hostage for 3 days. DO NOT go here or they WILL TRY TO RIP YOU OFF.
Posted: 7/19/2010 • Link to this review