Broken items not replaced, move cost 3 times their quote, their truck was not large enough to carry everything so they had to move the rest three days later at my expense!!! I have moved many times in my lifetime but this was the absolute worst! They did not get the boxes to me on-time so I was not prepared the day of the move. Also they arrived one hour earlier than scheduled so I was not prepared. They broke several items and denied responsibility! Last but not least ONE OF THEM IS A BULLY and would not honor the supposedly "current" coupons found on their website. EXTREMELY BAD EXPERINCE...STAY AWAY!!!!
Posted: 7/02/2009 • Link to this review
I used to work for HSBC in Scottsdale and when they shut down the call center in Scottsdale they hired A Wise Move to move all our computers from our call center in Scottsdale to New Mexico and Minnesotta. When I was ready to move I decided to call them and they great movers. Very experienced They did a complete packing anfd moving and they're very proffessinal, the crew we have was very friendly, I still remember them Mike, Joe and Ruben. they made our move very pleaseant, Highly recommended!!!
Posted: 7/05/2007 • Last edited: 1/02/2008 • Link to this review
Unprofessional, opportunists OVER PRICED charged me 5 1/2 hours to move a one bedroom... large pieces only (I moved the rest myself) 2 miles away!!! Wasted time to stretch the time clock. My advise, use someone else
Posted: 6/30/2007 • Last edited: 1/02/2008 • Link to this review
He contacted us for a move within maricopa. He was never to be seen at either house. He had his wife in charge of the move. She was very happy with our work. The driver Mike, offered twice to go back and clear the garage even though it was not packed. She said she just wanted to get everything out of the house and she would take care of the rest. That is what they did. During the move the customer called the office to say it was taking to long. When the message was given to our driver, he said that the wife said not to worry or pay attention to her husband. She was also upset with him. That they were doing a fine job. When someone is not there for the actual move, it is easy to criticize what happened.
We recently moved our offices from Phoenix to Chicago. A Wise Move came out to do a visual estimate of what had was to be moved. On moving day, the same person who visited us was the move coordinator. They came with plenty of men to manage the move, were clean and very polite. And, best of all delivery was made 3 days before estimated.
Posted: 4/05/2007 • Last edited: 1/02/2008 • Link to this review
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