I had to have my transmission repaired after an accident and my insurance company gave me a really hard time about covering it. The shop went extremely above and beyond normal service level to ensure my insurance had all the information they asked for and my vehicle was very well repaired. Their patience with the situation and thorough follow up as well as mechanical expertise have made me a customer for life.
Posted: 8/05/2014 • Link to this review
I have a Chrysler minivan with recurring transmission issues. It has been worked on by a Dodge dealer, but the transmission would fail again repeatedly right after the dealer's 12 month warranty would expire. So lately it has acted up again and I decided to bring the car to AAMCO in Roswell instead. They are right behind Hooters if you miss a turn. They had taken the car for free diagnostics, pulled the codes from car and transmission, road tested my car. Then they explained all issues to me and provided a fairly inexpensive 24 month warranty option. This option wasn't offered to me by a dealer. Dave was the guy who worked with me on this. Very polite, prompt phone calls, detailed explanation of issues. If I decide to repair, this place will be on top of my list.
Posted: 3/25/2013 • Link to this review
I took an older car to this AAMCO location to replace the transmission fluid and filter before a road trip. During the trip I noticed that the transmission now had a significant leak. I called the shop and arranged for a warranty fix. After taking the car there several times (they were always too busy), they called and said that the pump seal needed to be replaced at a cost of $650-1500. This is odd because: 1. On a couple of occasions they acknowledged that the pan seal was leaking. 2. The other, better transmission shop around the corner fixed the leak by resealing the pan, for a cost of $70. You can draw you own conclusions, but the owner quickly lost interest in me after we discussed "rework" on the trans, and on several occasions he mentioned charging me to fix the pan gasket that they couldn't seem to fix.
Posted: 7/02/2012 • Link to this review
The customer is mostly right, we really could not stop this leak. The customer did what we ask and brought his vehicle back in for us to fix the problem and twice we were not able to get the job done. There is not a repair shop that is right 100% of the time with its diagnosing or repairs, but there was never any fraudulent intent with this customer and once we found out we had failed the customer was refunded his money and apologized to.
I just bought a 02 Envoy with a slight vibration. I assumed the worst but, with the friendly attitude from this location and a Dale Caldwell endorsement it turned out to be just my paranoia! Honest and fair assesment. Thank you Dave from AAMCO! I will recommend you to everyone I know.
Posted: 1/20/2012 • Last edited: 1/21/2012 • Link to this review
I love this auto repair shop. They do a great job and never over charge. I really trust them. I refuse to take my car anywhere else. Not only are they so professional but they treat you like family and to me that is important. But if your car needs any type of service or repair...dont trust your vehicle any where else go to Aamco at 305 Market Place, Roswell GA 30075.
Posted: 8/26/2011 • Link to this review
A high price to some would be a reasonable price to others. A estimate is just a estimate, you are not being ripped off if it doesn't cost you anything.
We had a transmission problem that just went slightly over the warranty time and Dave the manager advised us that they would honor our warrany and repair the transmission at no cost. They were very polite and professional the whole time. my husband had lost his temper because we had just had the truck repaired a year ago but the fault was with the radiator not the work that was performed. It is hard to find buisnesses like this anymore in todays world. Great job guys and thank you Dave!
Posted: 7/06/2010 • Last edited: 7/23/2010 • Link to this review
This shop put in a new transmission for me in 2009, and since then car's been running great. Had another problem creep up and once again team did a great job diagnosing and repairing my car. Will recommend this Aamco to friends & family.
Posted: 4/14/2010 • Link to this review
Took my Honda to this shop after the dealer quoted $5100 to replace the transmission. Their diagnosis matched the dealer's and the final repair cost was in the range they originally estimated before they saw the car. The dealer kept coming back with reduced prices once they knew I had gone elsewhere, but I still received a better value and treatment at this shop.
Posted: 6/13/2009 • Link to this review
My wife has a Volvo and complained to me of a tinny sound she heard when she was driving the car. She took the car to a Volvo dealership she has been using since 2003. They diagnosed the problem as a bad transmission and wanted to replace the transmission at a price of $3400. They were able to offer us a 10% discount coupon?? I took the car to Dave at AAMCO in Roswell GA who organized a diagnostic computer check of the transmission as well as a visual inspection and road test. All the tests AAMCO performed proved that there was ABSOLUTELY NO PROBLEM WITH THE TRANSMISSION. Dave explained the results of all the tests in an understandable way. The way I look at it AAMCO was honest with me which I appreciate. No doubt the VOLVO dealership would have taken the $3000 plus from my unsuspecting wife, in cold blood, if I had not stepped in and got the second opinion from AAMCO.
Posted: 6/28/2007 • Last edited: 1/02/2008 • Link to this review
My '97 Nissan 200SX began making whining noises with only 66K miles on it. A friend recommended Aamco for a second opinion. I found one close to home in Roswell and took the car in early one morning. The problem was diagnosed immediately with a full explanation of the problem. Parts were ordered and I was kept up to date as to the completion date and parts supply issue. Dave was informative, courteous, helpful and honest about pricing etc. Best customer service in the auto repair business. Car runs as if it were new.
Posted: 6/14/2007 • Last edited: 1/02/2008 • Link to this review
I was told by another shop that my trans in my 99 E320 was unrepairable and that I would have to buy a brand new one with a price tag of about 5000.00, and the dealer wanted 5500.00. The guys at AAmco said they can fix mine and that they use only factory parts. After about 4 days they had me back on the road, working better than it ever had for about half the cost! Thanks Guys!!
Posted: 6/12/2007 • Last edited: 1/02/2008 • Link to this review
I took my 95 lexus to them for a "jerk" in my transmission. They quoted $2000 for open the transmission and fixing the issue. I took it to Nalley Lexus (I always feared dealers since I felt they would rip you off). Nalley ended up fixing the problem for $450. Enough said.
Posted: 6/21/2006 • Last edited: 2/06/2009 • Link to this review