1st thing they didn't fix my car properly at all,they returned my car FILTY on the inside, with their dust and sand papering. I returned it to have them fix it, and they had the nerve to say it was my fault and that that is how they received the car. Didn't apologize at all even when I presented evidence to prove otherwise.Save your time and grief take your vehicle somewhere else.
Posted: 9/04/2013 • Link to this review
I had a horrible experience with the Abra located in Buckhead (my local one) but a wonderful experience with the Abra in Lawrenceville. I pulled up, unannounced, and received courteous service in a timely manner. I couldn't have expected better. I highly recommend this location.
Posted: 11/21/2009 • Link to this review
My car was a few days overdue, but I'd rather a job well done than rushing to meet deadlines. When I pick up the car, I was given every opportunity to get things right. Everything was fine and I was satisfied. Much better than the other body shop I had been to.
Posted: 4/05/2007 • Last edited: 1/02/2008 • Link to this review
Quality of work = good But, they changed the date of completion for the work 3 times! And, they did not bother to call me to let me know (or apologize). I would call them the day the car was supposed to be ready and they would THEN inform me it would be another day, or two. Their demeanor about the whole thing made it even worse. I hope this only happens at this one Abra location. I have heard good things about other Abra shops.
Posted: 9/21/2006 • Last edited: 1/02/2008 • Link to this review