I set an appointment to have a quote done for a Friday at noon. I had offered to meet them after work or on my lunch hour. They chose the mid-day time. On Friday, I received a call from Bob saying he was running 15 minutes late. About 25 minutes after that, I received a call from their office saying Bob had been rear-ended and we would need to reschedule. Okay, things happen. We rescheduled for Monday at 12:30. At 12:40, with no one there, I called Bob and he said he had gotten busy and forgot. He offered to come over "right now," but I was on my lunch hour and could not wait for him to get there. Considering it is a 40 minute round trip from work to home, I was annoyed at having made two wasted drives to try to get this quote. They may have great prices. They may do great work. I will never know, as someone else will get my business..
Area Marietta, GA
Date April 2016
Posted: 4/18/2016 • Link to this review
Dear HonestReporter, we are sorry to hear that there were issues with scheduling which caused you to have a bad experience with ABTrees.com. We respect and appreciate our customers and strive to see that all our customers are satisfied from start to finish. We fully take the blame for the unfortunate events which caused the meeting to never hold and wish things would have worked out otherwise! Again, we apologize for the trips you had to take during your lunch break and hope all your tree service needs got handled. If you have any more concerns please feel free to call our office at (678) 769-5103 and we hope to try doing business again in the future!
We had six (!) large trees we needed taken down. AB gave us a good estimate, came on time, and did the work very efficiently and professionally. There are lots of tree services out there to choose from, but AB is one of the bests.
Posted: 1/15/2016 • Link to this review
I got other quotes (2 huge Leland cypresses) and AB was not only the cheapest, but the most professional. They were on time, quick, but took care with my property and were very thorough cleaning up afterwards. Will definitely use again!!
Posted: 12/09/2015 • Link to this review
My husband and I chose AB Trees from a few estimates we received. We had two trees in our backyard that were removed and a few that were trimmed. The owner and crew were prompt and professional and made quick work of the removal and cleaned up all the debris. The following day they showed up and removed the tree stumps. This was a quick process and during the removal of the stumps our irritation system was cut and AB Tress promptly handled the repair. We are happy with the service provided and highly recommend AB Trees. In addition to the great service they are also priced well. Very pleasant to work with!
Posted: 8/05/2015 • Link to this review
I highly recommend ABTrees! We hired them for a tree removal and stump grinding. Working with Robert Parmer was a pleasure. He gave me a great price and scheduled the removal around my schedule. Even when the stump grinding machine cracked a flagstone in my walkway, Robert worked to ensure that the path was repaired quickly and at no charge. It is very clear from interactions with the company that they really care about the satisfaction of their customers. I highly recommend them for tree removal services.
Posted: 7/18/2015 • Link to this review
Starting from the VP of Operations to the team that removed tree - excellent work. Arrived promptly & immediately got to work. Worked safely and did exactly as they said they would do. Will use them again and have already referred them and will continue to do so. Thank you - from Pat in Dallas, GA
Posted: 6/15/2015 • Link to this review
Everything was great! They cleaned up the debris from the tree and stacked the wood just like they promised. Very prompt and courteous service. Actually came out and marked the trees that were to be removed. I can't say good enough things about this company! 5 stars isn't enough. Great Job and Thanks again!! Kat
Posted: 4/13/2015 • Link to this review
Best Price, Best Service!!! When you go with the lowest price the fear of getting what you paid for is always there. But with AB Trees we got a professional job completed when they said they would. We will use them and recommend them to everyone.
Posted: 4/08/2015 • Link to this review
2012, 2013, 2014, 2015
ABTrees.com uses recycles 100% of all debris removed!