ABetter Heating and Air Conditioning

5 star rating 70 Reviews

(770) 648-1121(770) 648-1121 View Website »

2170 Lovejoy RdHampton, GA 30228

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Reviews

  • ABetter Heating and Air Conditioning - Hampton, GA -  cfalzone

    Reviews: 1

    Vince Falzone
    cfalzone (1 review)
    9/12/2016

    We have lived in our home 14 years. Our HVAC system has 3 zones. We have used several heating and A/C businesses in the Fayette county area over the years who could not clearly explain our system to us and why we were having certain issues. We called A Better two years and have used them ever since. They DO understand the system, take the time to explain things, and do not price gouge the homeowner. We have had zero issues since they have been servicing our unit. I would give them my highest reccomendation for experience, knowledge, and customer service.

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    Project Details

    Area Fayetteville, GA

    Date September 2016

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  • ABetter Heating and Air Conditioning - Hampton, GA -  davidalb

    Reviews: 1

    Loyal Customer 20+ years
    davidalb (1 review)
    9/10/2016

    I have been a happy customer for 20+ years. I've been doing the preventive maintenance tune-ups twice a year for all this time. Mike Paino's people always do what they say they'll do, and I have great confidence in their work. Same day service also when I need it!

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  • ABetter Heating and Air Conditioning - Hampton, GA -  MOWilson

    Reviews: 2

    Excellent service
    MOWilson (2 reviews)
    3/25/2016

    Dealing with ABetter Htg. & A/C is a piece of cake. They called me; set up a date & time; came out on the date & at the time they said; I sat back & relaxed while they did everything necessary to keep my heater & A/C running smoothly. The company sent out a well mannered technician who showed respect & courtesy at all times in dealing with our A/C needs for the summer. He explained what would be necessary to do in 3 months & even as much as 6 months down the road, such as filters for our heating & A/C unit. He suggested we put this on our calendar & have it available in 6 months when they come out again for the next inspection. We have relied on ABetter Htg. & A/C for many years now & have never been disappointed. NUFF SAID!!!!

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    Project Details

    Six months check-up.

    Area Hampton, GA

    Cost Less than $250

    Date March 2016

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  • ABetter Heating and Air Conditioning - Hampton, GA -  darrylbrooks

    Reviews: 1

    A Dependable Service Company
    darrylbrooks (1 review)
    10/10/2015

    I have been using ABetter for probably 15 years, possibly more. For most of the time we've known them, we have used their annual program: they come in the fall and spring and check over the complete system very thoroughly and if we do need work in between, we get a better price and more immediate service 24/7. In 2010 when there was a tax incentive and a rebate offered, we chose ABetter to replace our heat a/c system, which we have really enjoyed using, without any problems, since. We especially appreciate "our" serviceman, Marcus, who is very enjoyable to deal with. When my daughter and family still lived in this area, they also used ABetter for their service in two different houses. In the first house they used ABetter to replace their system and were pleased with the work.

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  • ABetter Heating and Air Conditioning - Hampton, GA -  JaniceSummers

    Reviews: 1

    Awesome Company
    JaniceSummers (1 review)
    6/03/2015

    I have been a customer of ABetter for years. Robert Williams has been checking my heat & air twice a yr. My air went out on Sunday May 31. I called ABetter at 8am Monday June 1.The person who took my call told me they will take care of it. Robert was out here before 9am, found the problem and repaired it. I've had no problems with this company and I highly recommend them.

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  • ABetter Heating and Air Conditioning - Hampton, GA -  goodbye1

    Reviews: 1

    They lost a loyal 11 years customer
    goodbye1 (1 review)
    4/10/2015

    I can honestly say i was floored today with my experience. Have only used ABetter for my heating and air service and have even recommended them to friends, family and neighbors. One would think that 11 years loyalty would count for something. Nope!!!. Even when i pointed this out to both ladies in the office they were unmoved. I mentioned that i will choose another company after today and it made no difference. If i can overpay for a part with them, why not call someone else. Paying over $400 for a $89.00 part plus the service fee is too much. Save your time and frustration and overlook this company. Everyone is here to make money but this is too much. They dont care about loyalty and customer service, had they did they would want to take this in to consideration. Take my word for it, that was the last dime they got from me, and they dont realize customers do share experiences with everyone. Way to go ABetter. You just invested in some advertisement.

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    ABetter Heating and Air Conditioning replied on 5/05/2015

    Our pricing is structured on a flat rate basis, that includes mark up, labor (3 hrs spent on this call), and all the expenses related to delivering excellent service. Pricing is presented, and agreed to, before any work is started. This customer wanted to haggle about the price. The service technician and office personnel do not have the authority to negotiate prices. We do offer discounts to our PM55, maintenance customers, which this customer is not on the program. This review was posted before any attempt was made to remedy the issue with me. Our 1 year warranty, PM55 plan, and how to contact me directly are clearly explained on the back of the invoice--Mike

  • ABetter Heating and Air Conditioning - Hampton, GA -  mosemann

    Reviews: 1

    Dependable and Courtious Service
    mosemann (1 review)
    4/09/2015

    After purchasing our home 8 years ago, the original company who installed the Heating & Cooling system in our home went bankrupt. ABetter contacted us and told us they would provide the complementary visit that the original company was supposed to honor. We agreed to have them service our system every year since then and they have always been professional and quick to respond. A nice feature is the annual service price being locked in at the original quoted price. We have been very happy with them and would highly recommend them.

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  • ABetter Heating and Air Conditioning - Hampton, GA -  Brendakaye

    Reviews: 1

    Great Company to do business with for 16 years now
    Brendakaye (1 review)
    11/20/2014

    We have been using ABetter to service our HVAC twice a year and have since we found them 16 years ago. In this timespan we have had maybe three techs at the most! Before we found ABetter we would have a different tech with each visit from the company we had used before ABetter. This tells me ABetter treats their employees well, therefore making me the customer very happy knowing I can trust them and their employees that come into my home. They have had many opportunities to take advantage of us over the years and never have. ABetter has earned our trust, so much so when we moved to another town I only wanted them to service our units. You can't go wrong with this company! I am not a family member or friend of Mike's (the owner)just a happy customer who uses the best HVAC company there is in Georgia. (Our son bought his first home and had to have the AC replaced, a big name Atlanta Company was going to take him for a nice long ride, until we called and got ABetter out there, ABetter took very good care of him.)

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  • ABetter Heating and Air Conditioning - Hampton, GA -  vfalzone

    Reviews: 1

    OUTSTANDING customer service
    vfalzone (1 review)
    11/13/2014

    I would recommend this company to everyone. They have GREAT pricing and a OUTSTANDING customer service. Way to go ABetter!!!!!

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  • ABetter Heating and Air Conditioning - Hampton, GA -  SoccerMama04

    Reviews: 1

    Exceptional Service!!
    SoccerMama04 (1 review)
    5/30/2014

    I have used this company for the past 5-6 years for my routine maintenance and an emergency service. Their customer service far exceeds my expectations each time, the price is always reasonable and provided prior to service, and they provider a full explanation of what is needed and how my units are doing. They are friendly with every encounter, timely, and never leave a mess. I recommend them with 5+ stars without hesitation.

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  • ABetter Heating and Air Conditioning - Hampton, GA -  jdhar0601

    Reviews: 1

    Excellent Customer Service
    jdhar0601 (1 review)
    12/01/2013

    Our need for service occurred the day before Thanksgiving (11/27/13). With guests due to arrive soon, it would've been a disaster had Abetter not arrived at the time they promised. The tech Robert, was friendly, professional and very courteous. He identified the problem quickly and did a great job explaining what needed to be done along with the price, before fixing our furnace. We could not have asked for a more complete and efficient experience. We highly recommend this company and if all of their service workers represent like Robert, it's a win-win situation.

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  • ABetter Heating and Air Conditioning - Hampton, GA -  Izzie1

    Reviews: 1

    Exceptional Company
    Izzie1 (1 review)
    8/22/2013

    The most professional, pleasant and customer service oriented business I have ever dealt with. Treat you like you are their most important customer. Technician Robert Williams provided exceptional service. He explained everything he was doing and was extremely courteous. He is a valuable asset to your company. Provided professional service at a reasonable price. I would recommend their company for any heating & air conditioning service. Everyone we dealt with provided excellent service. Exceptionable experience.

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  • ABetter Heating and Air Conditioning - Hampton, GA -  hayes3d

    Reviews: 1

    Very pleased
    hayes3d (1 review)
    5/29/2013

    Marcus arrived on time, professional yet friendly, he found the problem with my A/C, explained the repair needed and the cost. He had it fixed quickly and at a reasonable price. I will definitely use them from now on.

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  • ABetter Heating and Air Conditioning - Hampton, GA -  Wolfgarth

    Reviews: 1

    Quick and good job
    Wolfgarth (1 review)
    4/16/2013

    Our thermostat stopped working today. I called ABetter, the company that installed the equipment here for the prior owner. They sent Marcus McDuffie here within an hour. He did a good job checking everything out and explained it all to us. We are happy with the job Marcus did for us and would recommend ABetter to anyone.

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  • ABetter Heating and Air Conditioning - Hampton, GA -  cliffj

    Reviews: 1

    Great
    cliffj (1 review)
    3/22/2013

    I have been using ABetter since 2010 and I am very pleased with there work.They are honest and care.They do great work.

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Business details

Service Area

  • Carroll/Coweta County
  • Clayton/Fayette County
  • Fayetteville
  • Henry/Spalding County
  • Jonesboro
  • McDonough
  • Newnan
  • Peachtree City
  • Stockbridge
  • Union City

Hours of Operation

  • MON
  • 8:00am
  • 8:30pm
  • TUE
  • 8:00am
  • 8:30pm
  • WED
  • 8:00am
  • 8:30pm
  • THU
  • 8:00am
  • 8:30pm
  • FRI
  • 8:00am
  • 8:30pm
  • SAT
  • 8:00am
  • 5:00pm
  • SUN
  • 8:00am
  • 5:00pm

Green Credentials

It may not be something you think of often but the quality of your indoor air is very important to your health. ABetter can offer you many products to control the quality of the air you breath. Whole-house filtration, humidification and even a zone temperature control. If the quality of your indoor air is a concern to you, please call the office to schedule an appointment for us to evaluate your indoor air quality and provide you with cleansing options.

Photos

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ABetter Heating and Air Conditioning