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ACE HARDWARE (CO-OP)

2 star rating 1 Review

(770) 623-9976(770) 623-9976

2780 Buford Highway Suite BDuluth, GA 30096

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Reviews

  • ACE HARDWARE (CO-OP) - Duluth, GA -  H Fleming

    Reviews: 3

    Dissapointing Service
    H Fleming (3 reviews)
    12/15/2008

    I carried in a small garden tiller for repair. They provided in writing that an estimate was to be provided in 10 days. They called in 14 days and said they had been unable to reach me even though I had no calls or voice mails. They advised that it would require a new carburetor and the repair cost would be $175.00 including a tune up. New carb cost is $50.00 for the part. I would have paid another 50 for labor and tune. However, $175.00 was not feasible less than a month before Christmas. I went to retrieve it and was charged $36.00 for an inspection fee and the carburetor was disassembled and taped to the unit in a plastic bag. I asked if the $36.00 fee could be applied to the repairs if I brought it back after the Holidays? They apologized and said no that it couldn't. I am quite dissatisfied given that I have purchased lawn blowers, edgers, chainsaws and etc. from this retailer and they have my purchases on record. Needless to say, I will find another business for my outdoor equipment needs. In all fairness, they were never rude or disrespectful and they have a good selection of merchandise

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Business details

Hours of Operation

  • MON
  • 8:00am
  • 8:00pm
  • TUE
  • 8:00am
  • 8:00pm
  • WED
  • 8:00am
  • 8:00pm
  • THU
  • 8:00am
  • 8:00pm
  • FRI
  • 8:00am
  • 8:00pm
  • SAT
  • 8:00am
  • 7:00pm
  • SUN
  • 9:00am
  • 6:00pm