Customers also find the company personnel and dealers pleasant to work with. Compared to other services where people complain about having to deal with aggressive sales reps who want to get them signed on quickly, customers have a much better experience with ADT.
Posted: 8/12/2011 • Link to this review
I read a lot of reviews and considered ADT and another company. I chose ADT and the experience has been tremendous. Interactions with all representatives from the company including the sales person and technician have been friendly. I also like the light comes on each month to remind us to test the system. The monthly testing is not just talk. They proactively want us to test their system.
Posted: 7/27/2011 • Link to this review
We had Dad's home wired by ADT with motion sensors so we could monitor his movements via my computer and he also had the wrist button. It was the only way he could be in his own home until he was 96.
Posted: 7/08/2011 • Link to this review
In today's society, rarely does a company provide outstanding service and put the customer first. Well, I would like to thank your representative Carlos Watson for demonstrating extraordinary customer service. I was truly dazzled by the whole experience.
Posted: 6/04/2011 • Link to this review
A friend of mine told me the importance of having security cameras especially when you have kids around. So, I called up ADT and got security cameras for my home. I got 2 indoor cameras and she's right. It helps a lot being worry free.
Posted: 5/28/2011 • Link to this review
ADT is a combination of quality, Security, and Affordability. It can be tailored to our specific needs, preferences and specifications. I think the system is excellent and it's the best surveillance setup for the money. Finding a quality monitoring system for your home is not an easy task as there are so many options.
Posted: 5/25/2011 • Link to this review