I had ADT home security system installed in my first home back in 2001 and chose them again for my second home this year. The service was great. They took the time to explain options over the phone and were able to schedule and install the day that I needed it. The technician was very professional, clean, and had the alarm system installed and functional as promised. I would definitely recommend them to anyone needing an alarm system.
Posted: 8/17/2011 • Link to this review
I was referred to an ADT salesman, who arrived and assessing the situation, came up with an affordable plan for me. I signed an agreement for the plan, and the next day a technician arrived and installed the alarm. He then made sure I understood how to arm and disarm the system. I was also given easy to follow step-by-step instructions and a video. They do want to make sure you understand the system. They want to avoid 'false' alarms.
Posted: 8/11/2011 • Link to this review
I just wanted to thank you guys for sending Police to protect my daughter. I purchased your system 2 years ago and last week when my 9 year old daughter was home alone during the day time. She saw a guy trying to break-in from our patio door. My daughter got scared and ran towards the keypad. She pressed the Police panic button on the keypad. Siren went off and intruder left without entering my house. ADT sent Police and Police arrived in 3 minutes. ADT also notified me at my work. I got home after 20 minutes and when I arrived at my home, I saw Police officer were waiting for me. I thank you so much for quickly sending Police to protect my daughter.
Posted: 6/04/2011 • Link to this review
It's a simple security system but a little expensive compared to the other home alarm providers. It's a very standard alarm system that covers the basics: i.e. a keypad, window and door sensors and motion detectors. The motion detector doesn't work too well with Pets, so the false alarms are a bit high.
Posted: 5/19/2011 • Link to this review