The serviceman called and asked if he could come about 2 hours earlier than I scheduled, which was a good thing. He came on time, and got to work right away. My carpets were last cleaned about a year ago; they do not have major stains, just the typical walking traffic that you'd find (in front of the couches, a slight trail leading to the kitchen/back door, etc - and I do not have any children or pets). I purchased the steam clean (3 areas for $60); I will admit that he recommended the deep clean, which would have been $99. I still thought that the steam clean should be alright since the floors are more dingy from the trails than actually with stains. Well, he did the work and was very fast. I was also happy with the fact that the carpets were not soaked; it appears that he used the minimal amount of water necessary to do the job, which was good. The upstairs hallway and the stairs look good, but I wasn't very pleased with the living room, because those traffic areas are still visible. It's better, but I can still see it. I'll be willing to give them a try again, but will order the deep clean, maybe in about 6 months. When I do order their services again, I'll post another review.
Posted: 2/22/2012 • Last edited: 9/07/2012 • Link to this review