APlasticBag.com Accessories

APlasticBag.com

3 Reviews

(877) 992-2247 www.aplasticbag.com » View Website »

4023 Trail Creek RdRiverside, CA 92505   map »

Business overview

PlasticBag.com is a specialty online manufacturer, retailer, and direct marketer with an impressive selection of plastic bags, paper bags, static control bags, and shipping supplies. With over 10,000 available styles and sizes, we undoubtedly have the best selection of poly bags, paper bags, reusable bags, retail packaging and shipping supplies.

Our clients include those in the consumer, commercial, educational and government industries and our dedicated team of trained specialists work.. diligently to get each of them the best discount possible on every one of our products.

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Hours of Operation

  • MON
  • 8:00am
  • 4:00pm
  • TUE
  • 8:00am
  • 4:00pm
  • WED
  • 8:00am
  • 4:00pm
  • THU
  • 8:00am
  • 4:00pm
  • FRI
  • 8:00am
  • 4:00pm
  • SAT
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Mastercard
  • Money Orders
  • Personal Checks
  • Visa

Languages Spoken

  • English

Reviews

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Awesome Customer Service, 12/04/2012

Such a great experience! I've never ordered promotional items before, so I was a bit scared that something would go wrong. The customer service girl (I know her name, just don't know if she wants it... on here) was SO helpful. She walked me through choosing a bag for my event since I had no idea what I really needed. My bags arrived when they promised and they look great. I am so pleased with this whole experience.

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Unethical And Outrageously Unprofessional, 6/12/2012

This company is unethical and outrageously unprofessional. A business colleague of mine asked that I order bags for an event he was managing. The pricing on their website does not match the price in... reality once charged for the bags, the customer service is POOR, and the management is highly incompetent of resolving issues that arise along the way of ordering your bags (ISSUES WILL ARISE, GUARANTEED). Unfortunately, I had several problems throughout the ordering process and none resolved. Getting someone to return my call was a challenge of its own. The customer service clerks along with their supervisor speak poorly and seem to be an uneducated group of individuals, the supervisor barely speaks English and didn't seem to comprehend anything being conveyed to him, getting a point across to him was impossible and he was quite rude. The end result of ordering from APlasticbag.com was highly disappointing, I do not recommend ordering from this company.

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Displaying 1-3 of 3

Reviews

JKincaid

Reviews: 1

Awesome Customer Service

Such a great experience! I've never ordered promotional items before, so I was a bit scared that something would go wrong. The customer service girl (I know her name, just don't know if she wants it on here) was SO helpful. She walked me through choosing a bag for my event since I had no idea what I really needed. My bags arrived when they promised and they look great. I am so pleased with this whole experience.

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Sammi_Talbot

Reviews: 1

Unethical And Outrageously Unprofessional

This company is unethical and outrageously unprofessional. A business colleague of mine asked that I order bags for an event he was managing. The pricing on their website does not match the price in reality once charged for the bags, the customer service is POOR, and the management is highly incompetent of resolving issues that arise along the way of ordering your bags (ISSUES WILL ARISE, GUARANTEED). Unfortunately, I had several problems throughout the ordering process and none resolved. Getting someone to return my call was a challenge of its own. The customer service clerks along with their supervisor speak poorly and seem to be an uneducated group of individuals, the supervisor barely speaks English and didn't seem to comprehend anything being conveyed to him, getting a point across to him was impossible and he was quite rude. The end result of ordering from APlasticbag.com was highly disappointing, I do not recommend ordering from this company.

APlasticBag.com replied on 11-05-2012

I am very sorry that you encountered a problem. I know that it has been several months since you posted this, but I have only just come across this. I would like to help in any way that I can, but I will need your Order Number as I am unable to find you in our system under your name. We value your business and would never want an issue to be left unresolved.

Please contact me at feedback@aplasticbag.com

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CreativeAgency

Reviews: 1

Worst Experience Ever

Horrible product. The custom bags they printed were wrong and they refused a reprint. Terrible customer service- it took over a week for an answer. Furthermore, they are trying to invoice us more for an over run on the bags. We've been in business 11 years and have NEVER had such a bad experience with a vendor.

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