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ARKLE Veterinary Care, LLC
12
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1020 Concord Road SE
Smyrna, GA 30080
Phone:
(770) 435-6700
Website:
www.arklevetcare.com
http://www.arklevetcare.com
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ARKLE Veterinary Care, LLC
ARKLE Veterinary Care, LLC : Veterinarians, Smyrna, GA
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brookiemonster
Reviews:
1
This is brookiemonster's TrustRating, which is based on both the number of reviews brookiemonster has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful brookiemonster has been to the Kudzu community.
Posted on 11/22/2011
Best veterinarian around
The personalized service that you & your pet get at Arkle is like none I have ever experienced. They have the best prices in town on microchipping.
The vet tech there specializes in hugging and communing with your pet at their level as the first order of your visit.That is when you begin to realize you are not at just any ordinary clinic. Roxanne will end your appointment with a detailed typed summary of every item that you & she spoke about during the visit, along with definitions of each medication & test run on your pet,including his/her photo. Any follow up questions or concerns that you may have for your pet is answered quickly by the office or the vet. One visit to the website is enough to convince anyone of the exceptional service that this veterinarian offers to your beloved pet, who is treated like a V.I.P. patient.
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bern4rd
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2
This is bern4rd's TrustRating, which is based on both the number of reviews bern4rd has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful bern4rd has been to the Kudzu community.
Posted on 10/27/2011
"Best Vet Ever"
Over the years I have had multiple vets for my many cats & dogs. I have learned much from the vets especially how to recognize symptoms
of problems in my babies. Dr. Levinson and her staff have filled me with information. She is the best vet I have ever had. My husband and I are continually amazed by her compassion, her love and her care for all animals that she comes into cantact with. She and her office staff, Abe, and the others in her staff are constantly in contact with us whether it is to let us know test results, to inquire about a sick animal or just to let us know when visits need to be scheduled. I just cannot say how much Dr. Levinson means to us and our babies. We moved several years ago and we travel 30 to 45 minutes to see Dr. Levinson. I think that says enough about the loyalty of her clients.
Joan W. Edmondson
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westminster
Reviews:
2
This is westminster's TrustRating, which is based on both the number of reviews westminster has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful westminster has been to the Kudzu community.
Posted on 7/23/2011
I left Crying...Horrible! ZERO STARS!
Dr. Livenson's "bedside manner" was condescending, belittling, and rude. I was there for 1 hour and 35 minutes to have my dog get shots. I heard her questioning the staff outside the room and getting annoyed that they hadn't asked enough questions, etc. As I listened, I wanted to open the door and say, I am right here, just ask me instead of chastising your employees. My dog did not feel comfortable at all, nor did Dr. Livenson strive to make him feel comfortable. She made me feel like a failure as a dog owner; I rescued my dog who would have been put down if I had not taken him in. She told me that "I see dogs like this all time, and there is no reason why they should live like this thisI see them put down all the time." She made me feel like I was terrible and a failure. I was almost in tears, but I held it in until I got in the car. She is terrible. My father is a physician, and if his demeanor was anything like hers, he would work in a dilapidated building off Concord Road just like Dr. Livenson.
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ARKLE Veterinary Care, LLC replied on 07-25-2011
I am so sorry you and your dog had such a bad experience at our clinic. We all spent a great deal of time giving nervous pets treats, talking calmly to them and giving them time to get used to the exam room and us during their visits. You stated that you were not the person that usually took your dog to the vet, and I had seen in his prior records that a tranquilizer was prescribed before his last visit to that vet. This information just strengthened my desire to put your dog at ease, and try to help him learn that he didn’t need to be so nervous at the clinic. You did leave out the most important part of what I said about 'seeing dogs like this all the time', namely that I never wanted to see another dog euthanized because of treatable behavior problems again and thought that your dog had great potential to be much happier at the vet’s office with just a little work. This is why I recommended a pet trainer and briefly went over some ways for you to teach your dog to be less nervous. I sincerely apologize if my efforts to help your dog made you feel bad in any way. Rescued pets always mean a special owner, as they have saved an animal’s life or at the very least made it immeasurably better.
Your visit was also lengthy because we consider a complete history vitally important to evaluating and maintaining your pet's health. I review each new pet's current & past history before examining them, and if there is missing information, I ask about it, and if needed we contact the prior vet for additional information, usually while you and your pet are in the clinic. These extra steps to do a more complete job, including making sure our records of your pet’s current physical status, treatments and recommendations are legible and complete do take time, but can make a huge difference if your pet becomes ill in the future.
I appreciate your comments about overhearing what was said, although I did not know it sounded so awful. Everyone at ARKLE does a phenomenal job, and I am incredibly lucky to get to work with such bright, compassionate and responsible people. I will be more careful about how I handle patient care discussions in the future, and do appreciate your information on that topic.
ARKLE has state of the art ultrasound, digital radiology, recently updated in-house emergency blood testing equipment and all of us at ARKLE take continuing education courses so we can provide the best care possible for every pet we see. I am sorry if you feel our practice is inadequate for your pet’s needs. Over time, there have been and will continue to be improvements to the clinic physical plant, but these are not as high a priority for ARKLE as having the tools needed to keep pets healthy. I am truly sorry we were not a good fit for you and your pet, and sincerely hope you are able to find the right practice to keep your dog happy and healthy for as long as possible.
Leitabelle
Reviews:
1
This is Leitabelle's TrustRating, which is based on both the number of reviews Leitabelle has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful Leitabelle has been to the Kudzu community.
Posted on 2/11/2011
Caring Vet
I have been bringing my dog to see Dr. Levinson for a few years I can not say enough kind words to describe her and her clinic. My dog has had a few "emergencies" and Arkle has gotten her in right away and taken unbelievable care of her. They treat her as if she were their very own pet! Very detailed, knowledgeable, and great prices as well! Best vet I have ever used!!! Thank you!!!
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randyland
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1
This is randyland's TrustRating, which is based on both the number of reviews randyland has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful randyland has been to the Kudzu community.
Posted on 1/23/2011
Dr. Livingston and her staff are awesom
If you have a pet these are the people to see. She is especially good with cats. Check them out!!!
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