We used RightChoice Paternity @ the hospital soon after our son was born. The service was great & professional. They very sensitive to our situation and handled everything with so much care. Our DNA report was on time. Due to confidentiality we completely understand why RightChoice Paternity does not accept incoming phone calls about test results. This is the best company for AABB accredited testing. We truly have piece of mind.
Posted: 10/14/2009 • Link to this review
this company is VERY unprofessional there lab results are late I still do no have mind they are rude on the phone when you call to ask them about the result on the day that they said to call they have caller id so they do not answer when you call they not take credit cards and the check has to be written to them I should have known
Posted: 10/01/2009 • Link to this review
The ownership and staff of A RightChoice are unprofessional, rude and careless, in my opinion. First, they do not accept credit card payments,(should have been my first clue), and the samples are handled improperly. They were late with the test results, then delivered the wrong information regarding paternity to my spouse even though I had paid for the test, which has created needless strain, heartache and confusion for our families. When we asked for a refund, they flatly refused, but offered to pay the amount of our fee toward's another DNA test-which makes no sense as I'd rather not have their involvement as not to bias results of second test. We had no reason to doubt this service, as they were recommended by the hospital staff--even gave us their literature and business card. With something this important, would speak with several companies and ask for referrals prior to forking over hundreds of dollars.
Posted: 8/29/2008 • Last edited: 10/01/2009 • Link to this review
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