ASAP Windows and Siding Windows & Door Contractors

ASAP Windows and Siding

(512) 288-8354 www.asapwindowsandsiding.com »

6401 Burnet LnAustin, TX 78757   map »

Business overview

Residential Services

  • Doors
  • Entry Door Repair/Install
  • Garage Doors
  • Installation
  • Replacements
  • Siding
  • Storm Windows & Doors
  • Windows

Hours of Operation

  • MON
  • 8:30am
  • 5:30pm
  • TUE
  • 8:30am
  • 5:30pm
  • WED
  • 8:30am
  • 5:30pm
  • THU
  • 8:30am
  • 5:30pm
  • FRI
  • 8:30am
  • 5:30pm
  • SAT
  • SUN

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2001

Languages Spoken

  • English

Reviews

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Pretty expensive compared to other, 4/02/2015

Pretty expensive compared to other competitors, but I obviously was swayed by the sales pitch and decided to try them out. The installation of the siding was fine (pre-colored Hardy Plank). Looks... great! Had one window replaced, and the contractor they got to do it did a fine job.Not sure if any rotted wood under the original siding was replaced; this was mentioned as a service during the sales pitch. I noticed the bottom of some garage trim was rotted, but merely had gotten painted over. The paint used on the trim and doors seems quite good.The job still isn't done yet; I had some gutters to be replaced, and they totally forgot about them (I needed to bring up the original work order that was signed back before the siding was ordered). I received a phone call that the gutters were going to be installed 03/31, but as of this writing (04/02/15) they have not been installed. Who knows? Maybe I'll get home from work and they will be there.

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The installation is very satisfactory., 3/02/2015

The installation is very satisfactory. Windows are all installed professionally. We had a little problem with opening some of the windows. The factory representative made an appointment to come and... remedy our problem. They came on scheduled time and worked with us and resolved our concerned. We have one screen missing right now which is ordered by the office manager and will be here soon for installation.

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Reviews

Drew S.

Pretty expensive compared to other

Pretty expensive compared to other competitors, but I obviously was swayed by the sales pitch and decided to try them out. The installation of the siding was fine (pre-colored Hardy Plank). Looks great! Had one window replaced, and the contractor they got to do it did a fine job.Not sure if any rotted wood under the original siding was replaced; this was mentioned as a service during the sales pitch. I noticed the bottom of some garage trim was rotted, but merely had gotten painted over. The paint used on the trim and doors seems quite good.The job still isn't done yet; I had some gutters to be replaced, and they totally forgot about them (I needed to bring up the original work order that was signed back before the siding was ordered). I received a phone call that the gutters were going to be installed 03/31, but as of this writing (04/02/15) they have not been installed. Who knows? Maybe I'll get home from work and they will be there.

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Michael K.

The installation is very satisfactory.

The installation is very satisfactory. Windows are all installed professionally. We had a little problem with opening some of the windows. The factory representative made an appointment to come and remedy our problem. They came on scheduled time and worked with us and resolved our concerned. We have one screen missing right now which is ordered by the office manager and will be here soon for installation.

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Pam M.

The sales staff were informative

The sales staff were informative and helpful. The project manager and crew worked hard in very cold conditions. The work site was not well managed... electrical panel left hanging off of wall 7 days after siding was completed... had to call and remind them several times that the job was incomplete. The outcome is great, the process was difficult. It would have been helpful to get a run down of what to expect throughout the process.

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Santi M.

ASAP was a great choice

ASAP was a great choice when it was time to do the siding of my house. They were helpful with the selection of the best products and the work was done quickly, efficiently and with great attention to detail. The end result is amazing. Beautiful work!

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Michael J.

I don't think my overall

I don't think my overall review will be favorable of the company. They really need to improve on their internal coordination and communication. They need to treat each customer based on that customers needs versus stereotyping into one category. ASAP is on the high end for siding and windows so the expectation is quality service and communication. They felt short here I could have paid far less for the whole work. The actual work that has been completed looks great. The sub contractors did good work and I'm sure once my backordered windows and doors come in and get installed I will have more favorable reviews to give. This survey/review is premature as the job is yet to be completed.

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Priscilla P.

The original scheduled installation date

The original scheduled installation date got moved out a month but that was something I could live with even though I was disappointed. When the windows arrived, the installation went smoothly and the installers were courteous and very professional. Unfortunately, the screens did not arrive with the windows and it took me 6 weeks to get my screens after installation was completed. It took numerous calls to finally get my windows completed with screens.

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Jim S.

ASAP initially underbid and withdrew

ASAP initially underbid and withdrew their bid. We agreed to pay more. The quality of the work was excellent. I believe the quality of the results depends heavily on the subcontractor, and the subcontractors apparently work for all the siding contractors. If I were doing this again, I would try to find the good subcontractors and specify which one I want.

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Joe C.

I would hire ASAP again

I would hire ASAP again in a heartbeat. They replaced all of our siding and trim with Hardie products and replaced all of our windows with Jeld-Wen products. They insulated with both batt and polyiso sheathing. Installation of everthing was done quickly and competently. They took care of any concerns we had, and communication was exceptional. Their level of customer service was among the best I've experienced. The house is quiet, tight, looks great and probably won't need painting for 30 years. While not the lowest cost option, I felt that the price was fair for the high quality materials, competent and beautiful installation, and the customer service. Highly recommended.

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H.V.C.

ASAP Windows and Siding offers

ASAP Windows and Siding offers a good product and a good service at a fair price. However, the project management is lacking when unsupervised workers are left on the site.

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Jim G.

ASAP Windows and Siding sent

ASAP Windows and Siding sent very helpful employees over to do the evaluation and present the products. They came and did exactly what they were supposed to do. Everything worked well and the folks who did the installation did a very good job. We are very satisfied with product and workmanship and would definitely use them again and recommend them to our friends and family.

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Witono A.

The overall satisfaction was good.

The overall satisfaction was good. They finished the job, kept their promise, and the value is fair. You will get what you paid for. The project management is the only thing lacking. One of the managers quit half way through and that is when they dropped the ball. Overall, I would recommend ASAP and I was overall very satisfied.

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Goldberg J.

They provided a quality product

They provided a quality product that was installed in a professional manner and we are very happy with the results. The biggest surprise with having our new windows is how much quieter the house is, we didn't anticipate that and are very pleased.

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Agustinus W.

Overall ASAP has done a

Overall ASAP has done a decent job of installing our siding, roof, windows, and gutters. They have doing a superb job on the windows, but they have not yet completed some aspects of that project, such as the gable fans. The siding is basically competed but some aspects of the contract are not completed. With ASAP there was a lack of project management, a lack of quality assurance, a lack of customer service, and a lack of follow up. They should not rely on the installers to do the jobs here in Houston. They need to have a project manager or someone from ASAP here to ensure that the customer is happy with the job.

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Chris V.

ASAP Windows and Siding was

ASAP Windows and Siding was more expensive than other providers, the level of work certainly met my expectations. There definitely is value in going with someone who can provide a good job.

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Tray H.

The overall siding expierence was

The overall siding expierence was 'ok'. This was our first siding expierence and with reading the reviews on ASAP we were excited but were disappointed in the end. The communications between the project manager and his employees is lacking a whole lot. The commuication between the homeowners and project manager lacked as well and were told things just to keep us happy when we had concerns. The main issues happen outside the ASAP office. Glad to have the job finished and the siding looks good. It is also nice to know that they offer a lifetime warranty on istallation. And the financing they offer is good too.

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Photos

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