ATL Institute of Reiki & Energy Medicine

1 star rating 1 Review

(678) 471-0313(678) 471-0313 View Website »

90 W Wieuca Road NEAtlanta, GA 30342

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Business overview

Service Area

  • Alpharetta
  • Buckhead
  • DeKalb County
  • Downtown
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Midtown
  • Norcross
  • Roswell
  • Sandy Springs
  • Smyrna
  • VA Highland/Morningside

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • SUN

* By Appointment Only

Payments Accepted

  • Debit Card
  • Mastercard
  • Paypal
  • Visa

Year Established

1999

Languages Spoken

  • English

Reviews

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SCAM!!! HORRIBLE SERVICE, 10/17/2013

I called to redeem a Couples Massage Groupon at the Reiki Institute immediately after purchasing it in May. First, the company never answered a call. Then it took days for them to return my call.... When they finally returned did, they told me that they did not have availability to accept my Groupon on a Saturday until the end of September (4 months later!!!). I booked the first available Saturday morning appointment for 9/28. I had read reviews warning of a scam where they book appts & then call the day before to cancel for some bogus reason, but I hoped my experience would be different - It wasn't. I was called after business hours at 7 pm on Friday, 9/27 by their office informing me that they no longer accepted Groupons. Not only did they call me on a Friday night less than 24 hours in advance of my scheduled appt, but the woman on the phone was unapologetic & rude, and tried to get me to pay for the massage on my credit card. I have never had a worse experience with such poor service all around. The staff was horrible. I would NEVER recommend this company to anyone. The Groupon I purchased specifically reads: "The amount paid for this voucher ($45.00) with Atlanta Institute for Reiki & Energy Medicine NEVER EXPIRES. The promotional value expires October 30, 2013." ...Also, This Business is NOT BBB Accredited.

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Reviews

ATL Institute of Reiki & Energy Medicine - Atlanta, GA -  cawley05

Reviews: 3

SCAM!!! HORRIBLE SERVICE

I called to redeem a Couples Massage Groupon at the Reiki Institute immediately after purchasing it in May. First, the company never answered a call. Then it took days for them to return my call. When they finally returned did, they told me that they did not have availability to accept my Groupon on a Saturday until the end of September (4 months later!!!). I booked the first available Saturday morning appointment for 9/28. I had read reviews warning of a scam where they book appts & then call the day before to cancel for some bogus reason, but I hoped my experience would be different - It wasn't. I was called after business hours at 7 pm on Friday, 9/27 by their office informing me that they no longer accepted Groupons. Not only did they call me on a Friday night less than 24 hours in advance of my scheduled appt, but the woman on the phone was unapologetic & rude, and tried to get me to pay for the massage on my credit card. I have never had a worse experience with such poor service all around. The staff was horrible. I would NEVER recommend this company to anyone. The Groupon I purchased specifically reads: "The amount paid for this voucher ($45.00) with Atlanta Institute for Reiki & Energy Medicine NEVER EXPIRES. The promotional value expires October 30, 2013." ...Also, This Business is NOT BBB Accredited.

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