To state it most simply this has been my best experience at any garage in 51 years! Mark and Mauri were awesome. When I spoke with Mark on the phone and he said to simply drop the truck and they would do a free diagnostic, I was thinking sure, you get my truck and all of a sudden everything is wrong with it. As we continued to talk, I found this wasn't true at all and he only to find out for sure what needed repaired prior to quoting the fix, unlike all of the other shops I called. When diagnostic was completed, I was contacted for approval before any repairs were done. I was also provided digital pictures and follow up calls on damaged parts inside transmission, which obviously could not be done until the transmission was opened up. Everything was completed exactly as Mark had promised. He even returned in case items that were not needed. Any future repairs that I cannot do myself that Mark's Aamco shop does will definitely be completed by this rare team of professionals.
Posted: 8/01/2017 • Link to this review
As a business owner, technician, and mechanic I went against my better judgement in a hurry to have my transmission rebuilt. I could have had an OEM rebuilt transmission (with 1 year longer warranty) installed for over $500 less from my known and trusted mechanic. $1000 less if I had the time to do it myself. The quality of work is yet to be determined from this facility, but their price is way too high. If you're in the Marietta area I would shop around before using this business. I do not recommend them.
Area Marietta, GA
Cost $1,000 - $2,999
Date December 2016
Posted: 12/20/2016 • Link to this review
Attention all you residents of Marietta, Smyrna, Acworth, Kennesaw, Roswell, Woodstock - Go Here! Ask for Mark McGregor, and you will have one of the most pleasant and helpful experiences you've ever had in a repair situation that is normally very worrying. Mark and his team are exemplary with their concern for you, the integrity of their shop and the skill and knowledge in which they conduct their business. They have been there for almost 30 years, and there's a reason why their location has five-star reviews all over the Internet. They went way beyond what was expected to help me and my car, and I wish I had gone to them in the first place. Now I know.
Posted: 5/08/2015 • Link to this review
I have a 2008 Nissan Altima which had started to whine and was under extended warranty. We called AAmco & spoke with Mark who was helpful and knowledgeable. My husband & I drove down and expected to be waiting in the shop for hours. They took care of us quickly and thoroughly.The shop was clean, tidy and welcoming. Mark answered our questions and was very helpful. I entered the shop worrying about my car and left feeling secure in that I had chosen the perfect shop. They arranged a rental car for us in a timely manner. My husband and I finished some errands and drove the hour plus home. Mark called us that afternoon and informed us that the diagnostic was complete and it was covered under Nissan factory warranty. Mark and his crew even drove it to the Nissan dealership so that we did not have to make a return trip! :-) What an honest, professional shop!
Posted: 3/06/2014 • Link to this review
Transmission problems are just awful, but THIS AAMCO franchise makes them as painless as possible. I work in the automotive industry, and I wanted to take my car to Joe Barton's United Transmission downtown- but it burned down. Now this is the ONLY place that will work on my transmission. I had less than stellar experiences at another AAMCO location, but Mark makes this franchise truly stand apart. The Trust Dale guarantee provides excellent value! I had my car towed 120 miles to get it back to THIS specific \AAMCO location- now my Avalon is ready for its next life after their work.
Posted: 1/22/2014 • Link to this review
I had a terrible experience with the Woodstock Franchise of AAMCO transmissions and was ready to write off the entire company as a whole. I talked with Mark. Mark helped me work through the problems. This franchise has an awesome team that will take care of your needs from start to finish, and address any concerns that you have. It is great to know that there are still shops out there in the auto repair industry that practice HONOR and INTEGRITY. If you want your repairs done right the first time this is the place to go. DO NOT CONFUSE THEM WITH THE WOODSTOCK LOCATION!
Posted: 12/23/2013 • Link to this review
Aamco is a high quality trustworthy place to take your car. The dealer had quoted me $8000 to fix my transmission and in the same sentence told me to junk my car and buy a new one. He then introduced me to a salesman. Since I was a female and alone, I think they thought I would not ask any questions. I took the car to Aamco for a second opinion. It turned out that the transmission was fine and the repair was minor-$400. Mark at Aamco was polite and dependable but most of all honest. ALWAYS get a second opinion especially if a dealer.I highly recommend Aamco!
Posted: 12/11/2013 • Link to this review
I took a car I was considering purchasing for my daughter to Aamco Transmission on S. Cobb Drive, Marietta. I went to have the air conditioning checked. Mark and his staff went beyond and advised me of several problems with the car. They let me know the car would not be a good purchase. NO charge! It saved me $$ and the possible safety of my child. I was so impressed with Mark's honesty and integrity.
Posted: 8/07/2013 • Link to this review
These guys are awesome!! I had my car towed from another repair shop after a conversation with Mark. He was very honest, professional and knowledgeable..which is hard to find in mechanics these days. They did a diagnostic in hours and repaired my car in days whereas the other repair shop took over a week to even figure out the problem. I am very happy with their work and their fantastic customer service!
Posted: 8/06/2013 • Link to this review
I am still so impressed with these guys! They continue to go out of their way to give excellent service and satisfaction. This has been my second time bringing my vehicle to them, and I will continue to do so in the future. It's so hard to find a great mechanic and the guys at this AAMCO location are here for us!
Posted: 8/03/2013 • Link to this review
Brought in a Durango with close to 200k miles on it that I needed checked out so I could pull a heavy double-axle trailer far up into the Northeast. Car was on its first transmission and that transmission was likely at its EOL (avg. replacement on Durango's is about 90k miles). AAMCO diagnosed the issues well, rebuilt the transmission and rear end at a competitive rate and in a timely manner (3 days incl. drop off). They detailed every step after an initial breakdown to inspect the inner workings. I liked their policy of no surprises and price changes. They ended up having to replace an additional part that is wholesale about $150 and requires about 1+ hours of labor at their own expense. They did invite me to stop buy at any time to inspect the work and the old parts. They were very transparent. The trailer was towed without any incidents and in all honesty, the car ran during this 14 hour trip each direction better than it had new. Thank you for all your help and great work! This was my first time as a customer and I based my choice on their reputation, both online and by talking to mechanics around town. It could have not been a better experience!
Posted: 6/28/2013 • Link to this review
Hi, I was trying to find out about a transmission problem I was having with my automobile. Mr. Mark McGregor of AAMCO in Marietta,Ga was very helpful to me. Once I got the code for the problem he looked it up on the computer and explain to me in detail about the problem. Just so happens that the part was a dealer part. He called the dealership for me and found out if they had the part in stock how much it costed and how much the labor was and how long it would take to put on.Mr. Mark was very nice to me and I greatly appeciate him. He did over what was required of him. Thank you Mr. Mark. Yvonne Hammond
Posted: 5/24/2013 • Link to this review
Andy, Andrew, and Mark were soooo awesome and really helped this single mommy out. A sensor on my transmission went bad and due to miscommunication from my dealership, I was past my warranty, but the guys here worked with my dealership and got it fixed at NO COST! They even had my car towed from Cartersville for free! Thanks ya'll!
Posted: 5/02/2013 • Link to this review
After shifting my car from reverse to drive and it started to roll back, I knew I had a problem. When it was in Park, it did the same thing, and then it would not start I knew I was toast. After the car was towed to Aamco, I described my problem to Andy. The service received from both Andy and Mark was exemplary. They even called and arranged for me to be picked by Enterprise Car to rent a vehicle for the duration of the repair. After running a complete diagnostic on my car they found the reason for that problem and also resolved my Check Engine Light issue. The problem was a transmission control cable and they found and replaced a broken evaporator canister, which cost a little extra to replace But Well Worth It. The total cost way less than I had expected and I was able to return my car rental 2 days ahead of time that alone saved me almost $200.
Posted: 5/01/2013 • Link to this review