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We have been using Aaron Services for many years and have always had great professional service from them. Thank you TIm and Gabriel for taking such great care of our needs!
Gabriel replaced two toilets for us and did it quickly and efficiently. He also cleaned up the floors in between the exchanges. Way to go Gabriel! Thank you so much!
Area Roswell, GA
Cost $1,000 - $2,999
Date October 2016
Posted: 3/07/2016 • Last edited: 10/25/2016 • Link to this review
I love it when I can say that a company has earned my trust. Malcolm was very supportive and honest. He arrived early and gave it to me straight. He could have probably ripped me off, but he didn't. He solved my leak quickly and did not charge me much, even though he had to come out twice in order to gain access to my neighbor's condo in order to see where the leak was coming from. The office was also very helpful and responsive. They also installed my furnace last year and did a great job with that too.
Posted: 3/02/2016 • Link to this review
Scott Hodge came out to replace a bad pressure valve on our water heater and several sink, toilet and refrigerator hoses. He couldnīt have been nicer or more professional. He took time to explain things and answered all my questions. I will use them again. I am going to call and set up a heating and air checkup for my unit as well. I am so pleased with the service and the professionalism!
Posted: 2/24/2016 • Link to this review
The tech's are nice and proficient but you will get hosed on the price. Call around town for estimates. I wanted an expansion tank put in and they wanted to charge 500. Called a dad and son company and they charged 200. Dad and son company came early, did the work, explained what they did and charged 200 as quoted.
Posted: 2/17/2016 • Link to this review
Thank you for your feedback. We take our reviews seriously and would like to apologize for not meeting your standards. After looking over your estimate, it appears you were given an estimate for an expansion tank and an additional repair. If you have questions, please call our office at 770-945-3453. We would love to speak to you regarding this matter.
I have used Aaron Plumbing a few times since I moved into my home. Each time I have received exceptional service including speaking with the phone representatives. Having to call plumbing services to your home can be unsettling especially with having to deal with unexpected costs. Today, I had the pleasure of working with Mr Scott Hodge who evaluated my home, calmed my fears, and was able fix a problem at a reasonable price. He took his time, explained the process, and answered every question that I had. He went above and beyond my expectations. It has been a pleasure using Aaron Plumbing.
Posted: 2/01/2016 • Link to this review
We were notified by the city that we might have a leak. Called Aaron Plumbing and they came out immediately to assess the situation. Chris Gomer was the Service Manager who came to our home. He was extremely knowledgeable, courteous and on time. Would recommend them to anyone!
Posted: 1/28/2016 • Link to this review
Tim came out and gave me a quick quote for a waterline repair in my kitchen. Upon agreeing to the quote, he took care of the issue without any problems. The whole process was easy, quick, and went smoothly. Great work!
Posted: 1/05/2016 • Link to this review
I have used Aaron Plumbing on multiple occasions and they never disappoint. Malcolm called to let me know he was on his way, greeted everyone in a friendly manner - including the dog - and got the job done in a timely manner, cleaning up our mess and leaving no mess behind. I recommend him wholeheartedly.
Posted: 12/21/2015 • Link to this review
Have a leaky toilet, figured I needed a new one; also the kitchen sink would not drain well possibly due to an air filter issue. Plumber asked to see our hot water heater. I didn't think anything of it. Here's a breakdown of the quote: sink issue $735, new toilet $1025, caulk $110, Replace water heater $2525. Unbelievable. He asked what I did for a living and he asked what my husband did for a living. I moved on.
Posted: 12/16/2015 • Link to this review
Thank you very much for sharing your feedback with us! We are in the process of working to locate your appointment, as it appears that the technician you met with did not follow our procedures. If you could, at your earliest convenience, contact our office so that we may learn which technician we need to address your concerns with. We take such reports of poor performance very seriously, and would like to take immediate action to address your concerns. Thank you again for taking the time to share your concerns, customer feedback is very important to us! Thank you!
I called Aaron's to get estimates on different water heating options. We had a 10 year old gas tank that needed to be replaced. We had a small closet that will not fit a tank over 40 gallons. Brian came out and spent a lot of time looking at possible options including tankless. Tankless would have required a bigger gas 3/4 gas supply. We currently have a 1/2 gas supply with a run too long to use for any tankless heater. Brian gave us options to run a new gas line but because of accessibility would have been cost prohibitive. Brian suggested we consider a tank booster that will give us a bit more capacity to a 40 gallon tank. We liked that option and the next day Brian did the install. Brian did an amazing job! He was very considerate and professional. He also did a very clean job including wiping out the drip pan under the water heater. He gave me step by step instructions on using and maintaining our new water heater. Brian was fantastic! I will call Aaron's for any future plumbing needs. Thanks!
Posted: 12/05/2015 • Link to this review
Extremely timely response due to personal request. Arrived within 2.5 hours. Tim diagnosed the problem and eliminated the noise within 15 minutes. We will definitely use Aaron again for future plumbing needs.
Posted: 11/12/2015 • Link to this review
The Aaron Services Family of Companies: Aaron Plumbing, Aaron Septic and Aaron Heating and Cooling, are Atlanta's favorite home service provider! We are a 2016 through 2012 Kudzu Best Pick Award winner, Best of Gwinnett 2016, 2-time winners of the Pinnacle Small Business Award, 2015 - 2010 Angies List Super Service Award winner, and we maintain an A+ rating as a BBB accredited business. We offer top quality plumbing, heating and air conditioning services with a commitment to customer.. satisfaction. We bring peace of mind to every customer we serve!
We hire NATE Certified technicians to ensure your heating and cooling systems are serviced by technicians who are up to date on the increasingly sophisticated standards of today's technology.
Get verifiable results with a free video-camera inspection after each drain cleaning service. We now offer trench-less sewer replacements. We can replace your sewer without destroying the landscape!
If you have drain field problems or just need septic tank pumping and maintenance, our septic team has the experience to provide immediate relief and help you maximize the life of your septic system.
Is your tank-style water heater leaking? Does the kitchen faucet drip? From water heaters to air conditioners, our team does it all! Whatever your home comfort problem may be, Aaron Plumbing, Heating and Air Conditioning has solutions that have been making customers smile since 1985. Our founder, Tim Adams, earned his Master Plumber license in 1978. He works with his son, Aaron, the 4th generation Master Plumber in the Adams family, to manage our team and bring top quality service to our community.
2012, 2013, 2014, 2015, 2016
Bonded and insured, Best of Gwinnett 2016, 2015 Pinnacle Small Business Award Winner, BBB Accredited (and maintain an A+ rating), Angie's List 2010-2016 Super Service Award, Home Services Review 5 Star Rated, State of Georgia Master Plumber License, Insurance, Certified Drug Free Workplace, Elite Level Rinnai Tankless Water Heater installers, Gwinnett Chamber of Commerce member.
* By Appointment Only
From our fleet of fuel-efficient vehicles to our tankless water heater expertise, our focus on clean and sustainable energy is ever-present. We recycle scrap metal and water heaters, purchase green office supplies (like recycled paper) and recycle!
The affect that air quality has on allergies is highly significant and is perhaps the number one factor in allergies like hay fever and asthma. Cleaner air conditioning in Atlanta can dramatically reduce the negative effects that the pollutants in...READ MORE »
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The affect that air quality has on allergies is highly significant and is perhaps the number one factor in allergies like hay fever and asthma. Cleaner air conditioning in Atlanta can dramatically reduce the negative effects that the pollutants in the air have on the body. In order to keep the air clean of hay fever-causing material, it’s important to determine some of the most common...Read more »