Aasent Mortgage Corporation

Aasent will not return my phone calls or e-mails. After almost 2 months of gathering documents, underwriting, etc. I was told I was pretty much set to close. Days later my loan officer informed me that he was no longer with the company and that I should try to get in touch with Aasent. I have not been able to reach anyone since June 23 and never did get my loan closed. So I am out $350.00 and a lot of wasted time!! Beware of this company (if they even still exist!!)

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After working with Aasent Mortgage Co. for over two months (May 19, 2010-July 11 2010)in an attempt to refinance my mortgage with the company, Aasent never completed the refinance and refuses to return my phone calls or e-mails. At the behest of Senior Mortgage Banker Jonathan Hugger, NMLS# 165296, I paid $350 to AppraiserLoft, a third-party appraiser chosen by Aasent, to have my home appraised on June 22. After paying $350 for the appraisal and submitting multiple personal documents and loan applications to Mr. Hugger, he simply said on June 29 that "Aasent was going out of business" and that he was not longer working there. I tried to contact other Aasent employees, but have been unsuccessful. Now, I'm left with a worthless appraisal that cost me $350, which I purchased because Aasent said that I needed it to complete the refinance, yet the company won't even return my calls or e-mails. I sent a letter and an e-mail to Aasent president William Grand requesting reimbursement for the $350 appraisal since I purchased it at Aasent's behest and the company obviously doesn't intend to even address my situation.

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I highly recommend Chris & Aasent Mortgage for any purchase program. Chris was easy to contact and kept me up to date on the progress of the closing. The closing was delayed but it worked in my favor with less closing costs. Overall I had an excellent experience and highly recommend them!

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I speak from experience, as my clients were victims of Asscent! As a Realtor, trying to work with Aasent was a total nightmare. They are the most unprofessional lenders I have ever encountered. After 2 months of trying to close, the loan office quit and went to another bank due to how incompetent Asscent is. He then informed us that Aasent could not finance the loan and was "buying time" by creating stall tactics with my client. Do not ever use this company based in Georgia via the Lending Tree, they do not deliver and it will cost you money!

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The person I worked with Jonathan Obuseh
Senior Mortgage Banker was outstanding. From communication to understanding my needs he was on top of every issue. Even at the last minute as there were some last minute details to iron out Jonathan Obuseh was there for us. Out of our entire experience he was the greatest link. Thanks to Jonathan.

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