I just finished a move with ABF freight. I booked my move online with Chris Cadelli. He had to be the most helpful person I've encountered in a very long time. Very professional and his email and phone communications made everything perfect. I never had a doubt that my reservation would be correct and on time. Then, when I dealt with the Albuquerque, NM office about the actual cubes, everyone there was great. Tom, Phil, and the driver Sean were awesome. Each were very helpful, understanding, reassuring; and most of all pleasant. Each time I called, they made sure I felt heard; understood, and reassured everything would be just right. That is an extremely important quality to posses. As a customer, I felt totally taken care of. That is not the case, most of the time, especially in Albuquerque. The driver, Sean, he really knows his stuff. He was so helpful in delivering the cubes and placing them so they would be easy to work with. Then, when I had them delivered to Tijeras, NM; he helped me place them in just the right spot for unloading. Neither one of these locations were easy to work with. He made it seem effortless. Please make sure these people know how much I appreciated their help. Without people like this, service-providing companies would be painful to deal with. ABF made it totally painless for me. I will recommend this service to everyone I know.
Posted: 11/03/2010 • Link to this review