I have used Above All for the past ten years, however when I called because my sink clogged six weeks after it was "repaired" I was told it was my fault because my cat sits in the sink. Turns out it wasn't clogged at all, the part that Tony had put in to fix the plug came apart. I had to go to Lowe's to fix it myself, something that I had paid a lot to have fixed in the first place. Tony was the third plumber from this company to try to fix this sink, as it wasn't installed correctly by them. It is very disappointing that they wouldn't even come look at the problem, six weeks after they were there to fix it. The quality of this company has certainly gone down and I will be finding a new plumber.
Posted: 11/18/2014 • Link to this review
Today I called Above All as my home warranty company failed to be able to provide me the help I needed. Nancy went out of her way to find one of the field staff to help get my water heater back up and running. Tony was already done for the day and made a special trip to my home to help me out. This is the kind of customer service that earns 5 stars in my book!
Posted: 10/19/2013 • Link to this review
My water heater sprung a leak last weekend. Based on Kudzu reviews, I called Above All on a Sunday afternoon. My call was answered promptly and courteously, and the company even offered to do the replacement that day. I scheduled a Monday morning call, and Tony arrived right on time. The work was done quickly and professionally and as the title says, I was very pleased with this company. Tony took the time to show me everything and point out ways I could avoid future problems.
Posted: 10/11/2012 • Link to this review
Above All Plumbing appreciates your business and the posting of your review on our serice. We stand behind our commitment of providing quality and professional service at a fair price. Thank you.
Woke up this morning to water on the kitchen floor and stopped up sinks. Searched Kudzu and found Above All Plumbing Services and chose them based on their incredible customer ratings. Boy! One of those rare times when a company really does live up to the hype. Tony was here exactly when he said he'd be, which immediately earned him a gold star and found the problem in no time flat. Even though he could have told me that the problem was far worse than it was and I would have believed him, he charged me a very reasonable rate, and was finished very quickly. To make matters even better, he told me about a product that would keep my drains clear from here on out, eliminating the future need for his services. I am incredilby impressed and will never call on another plumbing company from here on out. To make matters even better, he also installs dishwashers, something we are in the market for, and instead of hoping the company we purchase it from employs reliable and competent installers, we'll be calling Tony to have it done right the first time!
Posted: 1/19/2012 • Link to this review
Above All Plumbing truly appreciates the time and thought you put into reviewing our company. We realize there are many choices when choosing a plumber for your needs. It is our reviews that continue to help us grow by one satisfied customer at a time. We look forward to providing you with excellent customer service in the future should the need arise.
I have used this company twice. They replaced my water heater in short order and did it properly 3 months ago. Today, they installed a new water softener that I purchased on sale at one of the Big Box Stores. NO high pressure sales pitch, just honest qulified work.
Posted: 12/10/2011 • Link to this review
Michael: Thank you for taking time to rate and review us as we depend upon satisfied customers like you for continued growth. We recognize that you have many plumbers to choose from and Thank You for the continued business. Above All Plumbing strives to exceed customer expectations, at a fair price and excellence in workmanship. Once again - Thank you and Take Care - The Above All Plumbing Team
had a small, sneaky leak in the bathroom wall that soaked insulation and began dripping down studs to my wood floors. sneaky because it was unnoticible, and seemed to be coming from the AC unit. Tony came over found leak and had it repaired within an hour. Price was reasonable and the job first rate. Highly recommended!
Posted: 10/06/2011 • Link to this review
Above All Plumbing wants to Thank You for the time you took from your day to write a review. Reviews are invaluable to the growth of our company and the best advertising we could hope for. As you have so many choices when it comes to repairs of your plumbing, we appreciate that you gave us the opportunity to provide you with quality service. Thank you for the business!
I received great and honest service from this company. I called Above All on behalf of my mother who had received an estimate from another company that caused me concern. When Above All came out they went over the shopping list the other company claimed my mother had to have done. It turned out most of the items were not necessary. They completed the repair of the water line which was the initial reason my mother needed a plumber. We were so pleased with their pricing and honesty that we had them return to install a new toilet a few days later. Great people and will not try to sell you something you do not need. I will definitely be calling them for all of my plumbing repairs and have told my friends how happy I am with their service.
Posted: 9/29/2011 • Link to this review
The Above All Plumbing team will never try to up sell you. We will always be up front and put it in writing. We stand behind our commitment of providing quality service at a fair price. Take care and Thank You for the business and review.
Our very old water heater started leaking water on a weekend. Being DIYers, we decided to tackle the job ourselves. After installing the new water heater from a big box home improvement store, we kept smelling gas and couldn't find the leak. We turned it off and called Above all Plumbing the next morning. They were here within a couple hours, found the gas leak, and uninstalled the water heater so we could return it. They put in one of the units from their truck and we were all set in a couple hours. It ended up costing a lot less than we thought it would and we wished we would have called before we wasted a whole day doing it ourselves. A week or so later they sent all the rebate paperwork and receipt copies that made it really easy to file. We will call them for any future plumbing issues!
Posted: 9/13/2011 • Link to this review
Above All Plumbing appreciates the time you took to review us! It is satisfied customer reviews and word of mouth that assist us in maintaining our reputation and standing out from our competition. We are delighted that you chose us from among all of the service providers. We will always provide as much rebate information as possible from the utility and city programs that may apply to work we have performed. The Above All Team "Thanks you" for the business.
Call Tony, you will not be disappointed. I called several plumbers around town..some of the'big guys' who advertise on TV. One didn't even want to bother with me, one told me to call the person who installed my toilet and one wanted $75 just to come look. I called Above All Plumbing and Tony was here within an hour. Gave me an estimate, unplugged my toilet and even gave me $25 off with the internet coupon. He was fast, honest and affordable. Good work, good job, what more can you ask. Thank you!!!!
Posted: 7/27/2011 • Link to this review
Every customer is important to our company regardless of the repair size. Our goal is to satifsfy customers beyond their expectation. The Above All Team appreciates the time you took from your day to rate and review us. Thank you!
You will not have any regrets calling this company. They gave me a free estimate and installed a new water heater and circulating pump at a very fair price compared to other estimates I received. They were prompt, curteous, and left the area cleaner than it was. They did not try to sell me anything I did not need. I will be using them for all of my future plumbing needs!
Posted: 6/20/2011 • Link to this review
The Above All Teams Thanks you for your business. We are not salesman. We are plumbers and will only quote and repair what is necessary. Exceeding customer expectation is our goal.
I have used Above All Plumbing services twice now. This time they cleared my backed up lines. They are very professional, always on time and courteous at a very fair price. I will be using them for all of my plumbing needs! Thank you Above All.
Posted: 5/08/2011 • Link to this review
Above All thanks you for your vote of confidence in our business and the time you devoted to writing a review.
I called Above All to have a new 50 gallon gas water heater installed. They arrived on time, quoted the work in writing and completed the work in a timely manner. I did not expect all new connections to my heater, which they did at no extra charge. The price I paid was the price I was quoted - no surprises. At the completion of the work they also gave me completed rebate forms for my utility company that I was not even aware of! Nice Surprise. Thank you.
Posted: 4/12/2011 • Last edited: 4/13/2011 • Link to this review
Above All will always stand by our quotes and advise our customer on rebates offered by Utility Companies and Cities when installing qualifying items. We want to thank you for the review and the opportunity to be your Plumber of Choice!
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