They tried to have my car deemed "totalled" when in fact it was repaired at half the price somewhere else. They trashed my car when they found out I wanted a second opinion from another body shop.
Posted: 8/27/2008 • Last edited: 10/02/2008 • Link to this review
Took my car for body repair after an accident. We were frustrated at first that it took 2 extra weeks past the estimated completion date. And they kept giving us the runaround about a new completion date("it'll be ready tomorrow; oh no, the next day; nope, the next day, etc, etc"--this went on for 2 weeks). Philip (gen. manager) ended up taking care of us and finishing the work himself. He is great. As is Beverly (office manager). Wish we would've dealt w/ Philip from the start. Extremely nice and pleasant. Totally willing to please. I found a minor ding in a spot that should've been replaced/repaired and Philip had a new part for me the next morning and had it installed in 10 minutes. Overall very pleased with my experience. In the end the car looks great. Like new.
Posted: 11/16/2007 • Last edited: 1/02/2008 • Link to this review
I brought my car to Abra in 2007 for some body repair following a minor accident. They did great work, finsihed on time and the price was very reasonable. Their staff is also courteous and informative.
Posted: 11/07/2007 • Last edited: 4/22/2015 • Link to this review