Have been in bussness since 1992 Have moved to a bigger better location in Downtown Decatur
Yet, another stellar experience with Accurate Automotive. They have moved to Decatur, but are TOTALLY worth the drive over there. It's so great to have a reasonably priced, reliable car repair service and people you can actually trust. I HIGHLY recommend them.
Posted: 2/15/2015 • Link to this review
Thanks for the review on Kudzy. Iis always our Pleasure to Service our Customers!! Thanks Bill
Went today after being a 8 year customer. Thought it would be a hassel to get there from Buckhead, but was easy. New place is soooo much niver than other. Same great service just much better surrandings. Ipad sign in, Company APP.much more HI TEC! Thanks Bill & Rob
Posted: 3/17/2014 • Link to this review
Thanks for the review! Thanks for being a long time customer Thanks Bill
Thanks for your review. We appreciate long time customers like you. Glad you like the new location Thanks Bill
Tried to charge me for a repair that cost me four times less at an actual trustworthy mechanic shop. In fact, the trustworthy mechanic said the parts and repair this place wanted to charge me had nothing to do with what I really needed repaired. they tried to rip me off! This place lacks morality and common decency. Just like the previous reviewer states, they were very difficult to reach as well. I wasted my time going there.
Posted: 12/28/2012 • Link to this review
Can't say enough great things about them. I have Japanese and American cars. Accurate only works on Japanese cars, but I wish they worked on all cars because they are so reasonable and courteous. The prices are waaaay less than what the dealers used to quote me. They know what they are doing, I've never been ripped off and I always feel comfortable leaving my car here. A great and genuine small business.
Posted: 12/27/2012 • Link to this review
Thanks for your review on Kudzu. We are just touching base with our customers reminding them that we now have a bigger better location in Downtown Decatur Thanks Bill
The staff is friendly, but if being friendly was the only component of the service then they should be in a different industry. They are impossible to get in contact with - leaving a message is fruitless - they won't call back. They tried to charge me nearly $400 for a $150 part and no, that didn't include the service charge. They also put a pretty big dent in my car that I didn't see until I got home. We didn't even get anything physically repaired and I'm thankful for that. In short, do NOT go here. Go the extra few miles to take your car to some place you know will fix it properly.
Posted: 12/14/2011 • Last edited: 12/27/2012 • Link to this review
I tried this place based on the stellar reviews and was not pleased. I asked them to diagnose a check engine light and they couldn't figure out there was no power going to a sensor(should be pretty basic for a mechanic). He kept telling me that I needed to replace a radiator fan so my engine didn't explode, I didn't believe him and when I got the car home I saw that it only needed a FUSE to make the fan work again! They did some exhaust work but didn't tighten the o2 sensor back in creating other issues. They couldn't figure out an AC Issue and they "forgot" to change my oil. My alarm no longer worked when I picked it up also. I had to use a different alarm fob and had to reprogram the one i usually used when I got home. They charged me almost the same amount to do nothing, as the dealer charged to get the problem fixed at the dealer.
Posted: 11/11/2010 • Link to this review
I had an engine replaced and it was expensive. The sales pitch was that he was putting a like new engine in from overseas. Radiator, hoses and a whole bunch of other fixes. $5K A little over a year and my car failed emissions and is over heating. I would not go back to this shop for any work.
Posted: 11/05/2010 • Last edited: 12/27/2012 • Link to this review
The person below who said Bill ripped them off obviously has the wrong shop. I think he has one, maybe, two other mechanics on his team and if you've ever been to his shop then you know there is no TV in there. I took my Honda Civic to him for over 12 years and have recommended him to EVERY single Honda/Acura owner I know. I'm looking for a one or two year old car now and I'm hardly considering any other brand other than Honda/Acura just because Accurate is THAT good.
Posted: 2/15/2010 • Last edited: 12/14/2011 • Link to this review
Thanks for your review on Kudzu. We are reaching out to customers to remind them we have moved to a bigger better location in Downtown Decatur. Thanks Bill
To the person who said highway robbery. You might not be happy the repair cost alot, but you cant be more wrong! These guys are HONEST as the day is long. A rare quality these days. ALSO - Accurate doesnt even have 5-6 employees. You may misdirected your comments. Anyway, I have seen them do minor stuff and not charge a customer. They do repairs only things that must be fixed not dream up stuff to pad the bill. Their work is top shelf. Ive sent many friends and family to them and always great customer service. They have worked on all the Acuras weve owned for the past 15 years replacing everything from Timing Belts to Engines. Oddly enough, they are a major reason we stick with Acura cars. Great people there.
Posted: 12/16/2009 • Link to this review
Thanks for your review in Kudzu. We are reaching out to customrs to remind them that we have moved to a bigger better location in Downtown Decatur. Thanks Bill
This place charged me an ungodly (more than my paycheck) amount of money for a part that is relative inexpensive. I do not recommend this place to ANYONE who wants to get things done with any kind of reasonable budget in mind. They may to "good" work - but you will pay for "phenomenal" work, which they don't provide. Not personable, not friendly, every time I went in there, about 5 or 6 employees were sitting around watching TV. I understand the economy is in the toilet, but that doesn't mean I have to pay your employees to do nothing. That is not how this works, I pay for people to WORK on my car, not sit around eating fast food. I shouldn't have to pay for your over-staffing errors, and that's what I did. I will NEVER go here again, and I urge anyone who goes here to think twice. You might as well go to the dealer, at least there you get smoke blown up your you-know-where, here you're just another joe-shmo that they can take advantage of.
Posted: 12/03/2009 • Last edited: 7/12/2010 • Link to this review
Thanks for your review in Kudzu. We are reaching out to customers to remind them we have moved to a bigger better location in Downtown Decatur
I have taken my Civic to Accurate Automotive several times. They call me to tell me what's needed before doing any work, and so far always have my car done by the end of the day. Prices are reasonable and I trust them to do the right work.
Posted: 7/15/2008 • Link to this review
Thanks for your review on Kudzu. We are reaching out to customers to remind them that we have moved to a bigger better location in Downtown Decatur. Thanks Bill