We have been a customer of Ace & A for 20 years. They are always reliable, on time, and do a great job. They advise on needed repairs and let us know if they can wait or are emergent needs. Every technician is polite and courteous. We have had our maintenance contract for many years & due to their great service, we haven't had to call in an emergency - love Ace & A!
Posted: 10/19/2014 • Link to this review
Ace and A has been great. We called them last year about what we thought was our AC, turned out being our attic fan, but they didn't charge for coming out and were happy to recommend some other services for the fan. We use them yearly for our AC and Heat and they are super friendly and call to set up the appointments with us.
Posted: 5/04/2014 • Last edited: 5/05/2014 • Link to this review
Every year I have had problems with my HVAC in my rental property. After signing up for the Ace and A's Service Maintenance Plan, this is the first year I haven't had any issues with the HVAC. Plan to continue using Ace and A's Service Maintenance Plan. Happy with the results so far. Thank you Ace and A.
Posted: 3/03/2014 • Link to this review
A great professional merchant. Service calls are always on time and servicepersons are very courteous and friendly. They have the "I care" attitude. In the past, I used Sears for my furnace and A/C services, however, their customer service was terrible. I called Ace & A in 2010 for service and have had very pleasing experiences ever since.
Posted: 1/14/2014 • Link to this review
We've used Ace & A for several years to provide regular maintenance on our 4 AC units and they've been fantastic. Jermaine Knowles our Ace & A technician is professional courteous and extremely knowledgeable. I wish our the service folks we dealt with were like Ace & A! We highly recommend them.
Posted: 10/17/2013 • Link to this review
I've had a annual service contract with Ace for several years. I haven't had any significant problems but their inspections have pointed out some concerns and they made recommendations to help me extend the life of my aging HVAC system. Service reps are professional and knowledgeable and it's always easy to set up convenient appointment times. Even the office staff is helpful when I have tech concerns. All around excellent folks and very reasonable pricing.
Posted: 6/10/2013 • Link to this review
We offer Energy Star rated equipment, encourage the use and purchase of environmental friendly refrigerant R-410A (Puron), and recycle all condemned HVAC equipment, reclaimed refrigerant, cardboard, and waste paper products.