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After they "did" the work, my gutters were still full of water. There was no proof that they even went on my roof. They never cleaned the downspouts. When I refused to pay them they threatened to... sue. The owner\manager is a real tool.Again, stay away from this company!VIEW MORE »VIEW LESS »
I called to cancel my appt...but they came anyway. I had no idea they did the job until a month later they called to "collect a past due" invoice. When I spoke to them, they claimed they never... received a call to cancel the appt and that if I didn't pay, their next step was to put a lien on the house. They are either incompetent or dishonest. I don't recommend them.VIEW MORE »VIEW LESS »
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After they "did" the work, my gutters were still full of water. There was no proof that they even went on my roof. They never cleaned the downspouts. When I refused to pay them they threatened to sue. The owner\manager is a real tool.Again, stay away from this company!
Posted: 9/25/2015 • Link to this review
I called to cancel my appt...but they came anyway. I had no idea they did the job until a month later they called to "collect a past due" invoice. When I spoke to them, they claimed they never received a call to cancel the appt and that if I didn't pay, their next step was to put a lien on the house. They are either incompetent or dishonest. I don't recommend them.
Posted: 7/08/2015 • Link to this review
promises made at the time of an expensive gutter guard installation were not honored after payment was made, owner would not take responsibility for promises made by employee nor would he aplogize for misleading statements, lack of professionalism
Posted: 4/14/2015 • Link to this review
With such a competitive market, customer service is KEY! I used ACE gutter service for the first time and initially had some scheduling mishaps that took several attempts before the service was finally rendered. However, they took full responsibility for their mistakes and eventually provided excellent service. Customer service and quality work are hard to find, but I have to admit ACE exhibits both! I do recommend their services and I will use them again myself.
Posted: 6/08/2011 • Last edited: 6/15/2011 • Link to this review
Yes, they blew out the gutters in about 15-20 minutes, then left much of the debris in my landscape, pool and then tried the old "for $20.00 more we'll clean out that one clogged gutter" sell so they make a few dollars more while there. I will never use them again! Not recommended for nicer homes who want the mess completely cleaned up as is promised when booking.
Posted: 2/16/2011 • Link to this review
Ace Gutter Cleaning services every home the same. We are highly recommended in upscale neighborhoods and home owners associations. This homeowner asked us to clean some extra leaves out of his mulch beds that were already there prior to our arrival. Even though we are not a landscape group we had no problem pulling out the blowers to satisfy the customer The pool was immaculate following our service. On our website in writing " there is a $20 charge to remove major downspout clogs". In addition every homeowner is aware of that charge when they book the service. Positive reviews can be found on Kudzu, BBB and many other websites on the Internet. This homeowner was upset prior to our arrival.
Paul came out to clean our gutters, which were VERY clogged. They cleaned them out well and left very little debris on the ground when they left. The reason I give them a 4 instead of 5 is I think their price is a little high, but they do a great job! Will use them again.
Posted: 12/19/2010 • Link to this review
These guys did a great job. We have a big house with lots of slopes and gutters. They arrived on time, were fast, careful, priced right, and cleaned up everything after the job. It's difficult to find people these days that care. Ace Gutter did. You'll be happy.
Posted: 12/15/2010 • Link to this review
A professional organization that completed the jobs on time and at an affordable price. The owner was courteous and accomodating to my schedule. Always followed up with a call to let me know the job was complete. There has been no issues to comment about. I am looking forwad to the next time they come to clean my gutters.
Posted: 11/29/2010 • Link to this review
Thank you very much for your business. Ace Gutter Cleaning will continue to do it right the first time. Thanks again !!
Very professional service. I have been a happy customer of Ace Gutter Cleaning for more than a year. They have helped me resolve a water damage issue by installing fitted covered gutters and offer regular cleanings. A good choice.
Posted: 11/04/2010 • Link to this review
I've had Ace clean my gutters for 3 years. They always do a great job and clean everything up afterward. Their price is always extremely fair. I've had them replace a few shingles, etc. in the past as well. They're not roofers but for a very minor repair they are fine.
Posted: 10/30/2009 • Link to this review
Can't thank you guys enough not only for the business, but also the positive review. This is beneficial to the continued growth of Ace Gutter Cleaning. We are looking forward to servicing your home in the years to come. Thanks !!!!!!