Overall this is a pretty good operation. The staff is friendly and helpful. They hire teenagers who are respectful. The only real complaint I have is that I have brought chainsaw chains in there on numerous occasions only to bring their finished product out to a jobsite and find that it can't cut worth a flip. When I approached management about it, they acted like I didn't know what I was talking about and told me how hardwoods are going to be harder to cut than pines. I have been in tree service for 14 years and I realize this obvious statement, but the chains his company gave back to me could barely cut through the bark. I have spent over $100 over the years trying to give them the benefit of the doubt and each time have been disappointed.
Posted: 1/25/2008 • Last edited: 3/01/2008 • Link to this review
Obviously it is our intention to give great service and have all of our clients leave happy. We would love the opportunity to make you happy. Let us know if there is anything we can do. On another note, we know that this reply is extremely delayed, we recently have wrapped our arms around online advertising and are going over all old reviews. If you see this reply please feel free to come to Ace and ask for Scott. Thanks!