After I read the bad reviews I was going to choose another company but very glad that I chose Ace. They were thorough, performed as quoted and invoiced as quoted. They used quality products and show outstanding workmanship. I will recommend Ace/Eric to family and friends and feel confident they will provide outstanding service.
Posted: 6/08/2015 • Link to this review
I discovered after 6 months in my new home that I needed a new roof. I received several estimates and decided to go with Ace. Not only was Eric's estimate the best, he also took time to explain the entire job to me. The workers showed up on time, finished the same day and did a great job cleaning up when they were finished. If you are looking for honest and affordable, call Ace!
Posted: 6/08/2015 • Link to this review
I have worked with Eric and Ace Roofing since 2008. He installed a new roof, gutters and vents on my house in Kennesaw in a timely, efficient manner and was very fair with pricing. My house in Snellville will be needing a roof this year, and I will be calling Eric to help me once again. He has always been prompt and fair and I would recommend him in a heart beat!
Posted: 4/09/2014 • Link to this review
I called Eric (the owner) to fix my edge guard on my roof and within 2 days it was fixed and other items were also fixed at no additional charge. What a great experience ACE Roofing was. I would recommend them to all friends and relatives. Thanks for all your help Eric.
Posted: 1/23/2014 • Link to this review
I called a few roofers to fix my leak and they would either not call or not show up. Eric, the owner of Ace called me back right away and sent his men our as promised on time! They fixed my leak and charged me a fair price. Service at it's best~
Posted: 12/11/2013 • Link to this review
Eric is a good salesman, but beware; his work is executed poorly, and if you need repairs, watch out. You won't see him on the jobsite, unless you halt work, like we did at one point. We had a difficult time communicating with his staff, and this led to problems throughout the job. We bought a roof, new skylight, and guttering from him, and we had huge problems with all 3! The gutters pulled away from the house, and during a huge rainstorm, we wound up with a flooded basement. On the other side of the house, the "no clog" gutters began clogging almost immediately, and Eric forced me to chase the gutter contractor myself. After weeks of no call returns, then scheduled appointments they did no shows on, they finally showed up once the "lawsuit" word came up. They incorrectly measured my skylight, then when it did not fit, they wanted to cut into my house to make it fit, rather then just getting the right skylight! I finally put a cease order on the work until they agreed to get the correctly measured skylight. I had a big roof leak within warranty, and they did come out and did a temporary repair. It lasted till just outside the warranty period, then begain leaking again in the exact same spot. Analysis by another roofer with good reputaton showed several flaws in their roof design (not taking pitch of the roof into account, and that the skylight was not installed correctly in the first place. There are lots of good options out there. Stay away from Ace Roofing
Posted: 5/23/2013 • Link to this review
This is the most unprofessional company I have ever dealt with in my life. The owner (Eric) is a liar! Don't believe a word that comes out of his mouth. There roofing job is terrible too. Use someone else and save a headache.
Posted: 4/12/2010 • Link to this review
I could go on and on about the issues we had but the bottom line is that this company is very difficult to work with and very unprofessional to their customers. Roofers are a dime a dozen. Do yourself a favor and hire someone else!
Posted: 10/02/2009 • Last edited: 4/12/2010 • Link to this review
I called this company out for a estimate on a free roof and when they arrived they sent some young kid who looked like my teenage son, he did not get on the roof nor did he ask to look in the attic, he didn't even have business cards, nor did he measure, now you tell me do you think I should hire them? NO
Posted: 12/02/2008 • Last edited: 4/12/2010 • Link to this review