Ackerman Security Systems - Norcross, GA - Security Services

Ackerman Security Systems

4 star rating 735 Reviews

(770) 872-4655(770) 872-4655 View Website »

1346 Oakbrook DriveNorcross, GA 30093

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Business overview

Ackerman Security Systems - Norcross, GA - Portrait

Ackerman Security Systems has been installing, monitoring and servicing residential security, fire, camera and card access systems in Atlanta for over 40 years. Ackerman owns and operates one of the only U.L. and CSAA Five Diamond Certified monitoring centers in Atlanta. Ackerman's rate of $19.95 per month includes burglary, fire, and medical alert monitoring for residences. And you can use your existing equipment and save money by switching to Ackerman for FREE. If you are installing a system.. in your home or business, they use the latest technology-including wireless monitoring, touch screen and virtual keypads and remote video options. Contact Atlanta's premier security provider at 770-872-4655 for affordable, flexible, and dependable service.

Benefits of a Smart Control Panel:
•Integrates control over all of your home’s major systems on an easy-to-use color touch screen
•Connects your home’s systems with your smartphone, tablet, and other web-enabled devices
•Arms or disarms your home with a single button
•Increases family communication by leaving recorded messages for family members
•Alerts you to where the security problem is in your home

Considerations for Security Cameras:
•Getting true peace of mind through web-enabled devices to see live video for yourself
•Reducing false alarms by checking in on your home from your smartphone
•Protecting your family by making sure your kids or relatives arrive home safely

Features of New Smoke Detectors:
•Updated detection methods for faster alerts
•Nearly eliminated false alarms caused by long-term dust build-up
•Simplified red and green LED status indicators identify problems in a snap

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Events

  • Break-ins/Home Invasions
  • Fire
  • Medical Emergencies
  • Other Police Emergencies

Commercial

  • General Business Systems
  • Offices
  • Restaurants & Bars

Devices & Products

  • Full Security Systems
  • Home Surveillance

Services

  • Security Consulting
  • Security System Monitoring

Features & Systems

  • 24-Hour Monitoring
  • Motion Sensors
  • Perimeter Sensors
  • Video/Audio Surveillance

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

CSAA Certification, U.L. Certification, Honeywell Authorized Dealer certification, and CAHP Certification.

Hours of Operation

  • MON
  • 5:00am
  • 11:00pm
  • TUE
  • 5:00am
  • 11:00pm
  • WED
  • 5:00am
  • 11:00pm
  • THU
  • 5:00am
  • 11:00pm
  • FRI
  • 5:00am
  • 11:00pm
  • SAT
  • 5:00am
  • 11:00pm
  • SUN
  • 5:00am
  • 11:00pm

* 24-Hour Service Available

Payments Accepted

  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1967

Documents

[PDF] Ackerman Comparison Form
[PDF] Customer Testimonials
[PDF] Home Invasion Safety
[PDF] Personal Safety
[PDF] Pet Safety

Languages Spoken

  • English

Reviews

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Changed from other company to Ackerman, 7/15/2016

I was having problems with my old system, when I called the other company I was using to get it fixed, the phone attendant told me my house had not been monitored for THREE months! I had been... hearing adds on the radio for Ackerman so I cancelled the other service and called them up. My project manager was Charles Watson who was very helpful, accommodating, and made me feel that he cared what I needed for my security. He was easy to talk to, explained things very well and made sure I understood my options. He also made sure the appointment with the technician was on a day and time convenient for me. Thanks, Charles, you really helped me out!

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Exceeded Expectations, 6/21/2016

Met with Harold to discuss security for our new home. He spent the time to educate me on security issues in general and recommended some easy adjustments I could do on my own that didn't involve... Ackerman. As for his companies products, he discussed options that fit our lifestyle and home that the other companies never suggested. System is easy to operate from cell phone. Would highly recommend.

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Blogs

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A smart home automation graphic.

Why Home Automation Is a Must Have

One of the latest innovations in home security in Atlanta is home automation. Home automation allows homeowners to control the various electronics in their home from their phone, so they can take care of things no matter where they are. Here are...

READ MORE »

How to Protect Yourself Against a Home Invasion

Defend Your Home Against 3 Common Tools Burglars Use

Videos & Photos

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Video (2 videos)

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Photos (15 photos)

  • Ackerman Security Systems - Norcross, GA - We offer a wide range of security solutions for your peace of mind.
  • Ackerman Security Systems - Norcross, GA - Smart thermostat control: maximize comfort and energy savings
  • Ackerman Security Systems - Norcross, GA - Keep a Watchful Eye on Your Home, Even When You Are Not There
  • Ackerman Security Systems - Norcross, GA - Smart thermostat control: maximize comfort and energy savings
  • Ackerman Security Systems - Norcross, GA - The Cat did it.
  • Ackerman Security Systems - Norcross, GA - With Total Connect I cant get away with anything.
  • Ackerman Security Systems - Norcross, GA -
  • Ackerman Security Systems - Norcross, GA - Control your system via a virtual keypad using any browser on a PC, or via SMS on a PDA/cell phone.
  • Ackerman Security Systems - Norcross, GA - You operate your system by entering your security code at the keypad.
  • Ackerman Security Systems - Norcross, GA - Professionally installed, monitored carbon monoxide detectors can save lives.
  • Ackerman Security Systems - Norcross, GA - Remote services, security system, lighting, climate control and video
  • Ackerman Security Systems - Norcross, GA - Jim Callahan, President for Ackerman Security Systems in Call Center at Ackerman Corporate HQ.
  • Ackerman Security Systems - Norcross, GA -
  • Ackerman Security Systems - Norcross, GA -
  • Ackerman Security Systems - Norcross, GA -


We offer a wide range of security solutions for your peace of mind.

Displaying 1-15 of 735

Reviews

Ackerman Security Systems - Norcross, GA -  schroeder31145

Reviews: 1

Changed from other company to Ackerman

I was having problems with my old system, when I called the other company I was using to get it fixed, the phone attendant told me my house had not been monitored for THREE months! I had been hearing adds on the radio for Ackerman so I cancelled the other service and called them up. My project manager was Charles Watson who was very helpful, accommodating, and made me feel that he cared what I needed for my security. He was easy to talk to, explained things very well and made sure I understood my options. He also made sure the appointment with the technician was on a day and time convenient for me. Thanks, Charles, you really helped me out!

Project Details

Both appointments were set to my schedule, curtesy calls were made prior to their arrival, and my main board was replaced and the system updated in under 2 hours. The technician was very nice and helpful too. Now I pay half as much and get better service!

Date June 2016

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Ackerman Security Systems - Norcross, GA -  ptcgal

Reviews: 2

Exceeded Expectations

Met with Harold to discuss security for our new home. He spent the time to educate me on security issues in general and recommended some easy adjustments I could do on my own that didn't involve Ackerman. As for his companies products, he discussed options that fit our lifestyle and home that the other companies never suggested. System is easy to operate from cell phone. Would highly recommend.

Project Details

Area Smyrna, GA

Cost $250 - $499

Date June 2016

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Ackerman Security Systems - Norcross, GA -  phenolic

Reviews: 3

Very good experience for the past 5 years.

We have been with Ackerman for at least 5 years. We recently decided to upgrade out system to a wireless one from the dated 25 year old hardware we had in our house. Ackerman gave us several options and it was very low pressure experience where everything was explained appropriately. We have had a very good experience with this company, as they are very prompt to call when there is an alarm and we have never had any weird bulling issues. (We moved from another large provider.) One nice thing, they are prompt. They show up when they say they will. This morning I got had an appt with Mark at 8 a.m., and he called to say he was going to be a few minutes late. He was literally only a few minutes late. It was nice that he kept my time in consideration. Good experience.

Project Details

We upgraded an old 25 year old land line system to a modern 4g wireless system with a web application and new updated keypads.

Area Norcross, GA

Cost Less than $250

Date June 2016

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Ackerman Security Systems - Norcross, GA -  Mylaka90

Reviews: 1

Exceptional Service

This is a very thorough company and they leave you feeling very safe and secure. Ask for Ronnie Wells he's the best!

Project Details

Cost Less than $250

Date May 2016

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Ackerman Security Systems - Norcross, GA -  peggyvanover

Reviews: 1

Susan

My sales rep, David Vanover, was very helpful in determining what was just right for me. I have loved feeling safe with my alarm system.

Project Details

Alarm system

Area Buford, GA

Cost $250 - $499

Date May 2016

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Ackerman Security Systems - Norcross, GA -  ksmith1972

Reviews: 1

Brian Is The Best!!!

I had the opportunity to meet with Brian Lewis from Ackerman Security a few days ago regarding home security options for my home. Wow!!! was I am impressed. Not only was he professional and courteous but more importantly he explained the many options and plans that Ackerman offered in a way that was comfortable. I didn't feel like it was a sales pitch. It felt more like I was attending a class and was being taught how security systems worked. It was very educational. I've purchased security systems before and owned many homes but this guy was the best salesperson I've ever encountered. I will definitely consider Ackerman for my home security.

Project Details

I had a quote for new service.

Area Powder Springs, GA

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Ackerman Security Systems - Norcross, GA -  candygurl0206

Reviews: 1

Professional Representatives and Technicians

Very professional! I would recommend their services for anyone looking for home security. Great customer service and prices aren't too bad either.

Project Details

Area Stone Mountain, GA

Cost Less than $250

Date May 2016

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Ackerman Security Systems - Norcross, GA -  Happy1972

Reviews: 1

Wonderful Experience

I called Ackerman to upgrade my services to include Heat Sensors and a Smoke Detector. The representative who came over was very professional and courteous. He called in advance to tell me when he was on the way and took the time to carefully inspect the house to determine what would be the best solution for me. He was very comfortable to work with and I knew he was more interested in deciding what safety features were best for my family instead of trying to close a sale. Very impressed and satisfied.

Project Details

Added smoke alarm and heat sensors

Area Duluth, GA

Cost $250 - $499

Date April 2016

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Ackerman Security Systems - Norcross, GA -  Stitchmik

Reviews: 1

Corrie

We have had Ackerman for years ... They are a very efficient and dependable... Mark O Farrell came to our house today to make updates to our system. This was a very easy process... I would recommend Ackerman to anyone.... Great Company!!!!

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Ackerman Security Systems - Norcross, GA -  Dcmprice

Reviews: 1

NO service after the sale

Do not expect Akerman to be in a hurry if your equipment goes down. I purchased their Lynx keypad and two cameras. The keypad allows you to view the cameras and this is not cheap. Well a few weeks after the installation I lost internet connectivity on the Honeywell wap device that controls the wifi access for the cameras. I called and spoke to customer service and they had to give my number to someone that might be able to help. Long story short after a few hours of over the phone troubleshooting at my request (they just wanted to schedule a tech) the wap device is bad. I called back to get another one and was told they don't ship parts and would have to schedule a tech to come out. Needless to say it was going to be a week before anyone could come out. I was told that is the only thing they could do. I have been a customer for several years and spent lots of money on equipment and monthly fees. They don't care about service after the sale. Trust me you are at their mercy when it comes to scheduling a tech. I am extremely frustrated that they would not try to get me up and running faster. You are not treated well after the sale of equipment. I will be looking for another monitoring service. If you can't be taken care of then why stay?????

Project Details

Area Acworth, GA

Cost $1,000 - $2,999

Date April 2016

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Ackerman Security Systems - Norcross, GA -  12_meangreen

Reviews: 1

Easy and simple

Karen Bowens was great she has a wonderful personality. She explained the changeover and service agreement,which wasn't painful at all. Thanks Ackerman

Project Details

Area Hiram, GA

Date April 2016

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Ackerman Security Systems - Norcross, GA -  laterrericaw

Reviews: 1

great customer service

Ronnie wells was Great stayed to his word on every step of the way thanks Mr wells and will greatly recommend this great company to the next person. ! and thanks Ackerman security for your great customer service.

Project Details

Area Atlanta, GA

Date April 2016

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Ackerman Security Systems - Norcross, GA -  irenewhitely

Reviews: 1

Feel Secure Already

I made an appt with Ackerman Security as I was looking to make some changes for better protection in my home due to recent break ins in my neighborhood. I was surprised and pleased a female came out! Ilene Schoolsky immediately put me at ease. She wasn't pushy at all, like a typical sales person. I could tell she was genuinely concerned and together we walked around my house inside and out and she and she helped point our the vulnerable areas in areas I never paid attention to. When we walked outside I could see how easy it was in certain areas for an intruder. I was also surprised by the low monitoring fee as my previous security company was over $50 a month. I am loving the app on my phone to control my alarm from wherever I am. Thank you for sending Ilene. I will continue to recommend Ilene and Ackerman Security.

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Ackerman Security Systems - Norcross, GA -  starr0

Reviews: 1

Very Friendly and helpful

My consultation with Jasheika was excellent, she was very informational and helpful. She helped me save on a lot of money and time.

Project Details

Area Lithonia, GA

Date February 2016

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Ackerman Security Systems - Norcross, GA -  katiakate

Reviews: 1

Great Security Company & Sales Representative

My neighborhood was having a few break-ins and I wanted to have a few interior and exterior cameras installed around the property. I met with Brian Lewis and he took the time to explain the different options for detection and camera surveillance. I was pleased with the knowledge that he had for the different items. My next step is to get my husband to decide what he would like installed. I have recommended Brian to my neighbors and homeowners association.

Project Details

Area Atlanta, GA

Cost $500 - $999

Date March 2016

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Videos

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We offer a wide range of security solutions for your peace of mind.

Displaying 1-3 of 3

Blogs

Why Home Automation Is a Must Have

One of the latest innovations in home security in Atlanta is home automation. Home automation allows homeowners to control the various electronics in their home from their phone, so they can take care of things no matter where they are. Here are some of the reasons that this technology is a must-have in people's homes. 

Read more »