Ackerman Security Systems - Norcross, GA - Security Services

Ackerman Security Systems

4 star rating 736 Reviews

(770) 872-4655(770) 872-4655 View Website »

1346 Oakbrook DriveNorcross, GA 30093

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Ackerman Security Systems - Norcross, GA - Best Of Kudzu for 5 years - Kudzu.com Ackerman Security Systems - Norcross, GA - Best Of Kudzu for 5 years - Kudzu.com

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Reviews

  • Ackerman Security Systems - Norcross, GA -  Gdoty01

    Reviews: 1

    Awesome service!!!
    Gdoty01 (1 review)
    2/03/2016

    Establishing my service was so easy. Roy K. came to my home, was honest about the current offers and seemed genuinely interested in the safety of my home. I would definitely recommend Ackerman Security.

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  • Ackerman Security Systems - Norcross, GA -  Tiffy436

    Reviews: 1

    Great Service!
    Tiffy436 (1 review)
    1/12/2016

    My experience with Ackerman has been wonderful. Nell, my initial security consultant was very informative and suggested I use the system already in place in my home. She did her best to keep costs low and was not pushy about adding any features. I was very impressed with her knowledge, especially in comparison to a previous company I worked with. Dan, my technician, was very professional and worked a miracle in my old system. We really had no idea what we would be working with, but he was able to get all the equipment working that was installed with the previous owner of my house. He was very patient, and he explained how to work everything until I was comfortable. He was also very sensitive to cost, and he did not try to sell additional features. Overall, I am very satisfied with the service I received.

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  • Ackerman Security Systems - Norcross, GA -  chang06

    Reviews: 2

    Great service
    chang06 (2 reviews)
    12/19/2015

    Prompt service, great customer service (both salesperson and tech). System working great so far. No complaints at this point.

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  • Ackerman Security Systems - Norcross, GA -  Timkoss

    Reviews: 1

    Buyer Beware
    Timkoss (1 review)
    12/09/2015

    Beware of the annual renewal policy! It cost me $200+ to cancel my service because I had forgot about the 60 day notice before your policy automatically renews Annually. I have been a customer for almost three years now and I thought was in the clear from any committments. Our system was damaged by a power surge, and the service group is professional but expensive. ACKERMAN quoted me around $1000 to fix. I got a Quote from Jackson EMC to replace my system for half the price without any contracts. I called ACKERMAN to cancel and they informed me of my $200 cancelation fee, then proceeded to tell me they would match the quote by JEMC. I don't care for people who conduct business like that. To top it off, after our system went down ACKERMAN never called until a week later to inquire about the system being offline. And it was about two months that they had absolutely no problems billing me for service that isn't being provided when my system was down till the day I cancelled with a parting gift of $200 cancellation fee. Oh wait, they don't stop your monthly billing for service (which they haven't provided for months now) because they need a letter from me releasing them from liability. What kind of scam is this. What about an obligation to provide a service that someone is being forced to pay for?

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    Ackerman Security Systems replied on 12/11/2015

    The estimate you received from the security consultant was based on your request to get the maximum price for replacing the major parts of the system due to a power surge. If the only part that needed to be replaced was the master control, the actual repair cost is a fraction of the amount.

  • Ackerman Security Systems - Norcross, GA -  Juleez01

    Reviews: 1

    Thankful for Peace of Mind
    Juleez01 (1 review)
    11/30/2015

    JW Bampton sold us our system and very quickly saw to it that it was installed before we left for Thanksgiving. It was such a relief to know that our home was secure while we were out of town. I will strongly recommend JW Bampton and the install team at Ackerman Security! Thank you for giving us peace of mind this Thanksgiving!

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  • Ackerman Security Systems - Norcross, GA -  aprilynne

    Reviews: 1

    great install job
    aprilynne (1 review)
    11/17/2015

    they did a great job so far. they were professional. they were on time. we didn't feel pressure at all.

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  • Ackerman Security Systems - Norcross, GA -  asc123

    Reviews: 1

    Great Service
    asc123 (1 review)
    11/07/2015

    Monette Baldwin and Andy Love, what a great team...! Quality service and professionalism from both.

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  • Ackerman Security Systems - Norcross, GA -  9JAYHANUMAN

    Reviews: 1

    Great people. Great service!
    9JAYHANUMAN (1 review)
    10/25/2015

    Monette Baldwin was a great consultant helping me select my security system options and she got it installed right next day. Also Jason was a great technician .

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  • Ackerman Security Systems - Norcross, GA -  Security007

    Reviews: 1

    Best Security Ever!!
    Security007 (1 review)
    10/23/2015

    Ackerman Security is the best security company ever. My experience has been awesome. I've dealt with Ronnie Wells, and he's very professional and customer relations skills are outstanding. I would recommend it to everyone. They know how to treat their customers with respect and customer service. Kudos to Ackerman Security.

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  • Ackerman Security Systems - Norcross, GA -  aglbox

    Reviews: 2

    Just terrible - all around
    aglbox (2 reviews)
    10/15/2015

    I had so many issues with Ackerman ranging from install to billing and in the end there was just no ample response from Ackerman with no one to speak with. You're much better off going with one of the smaller Alarm companies that actually take pride in what they do and provide for a much better customer experience.

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  • Ackerman Security Systems - Norcross, GA -  Jordyn3013

    Reviews: 1

    You can't go wrong with Ackerman
    Jordyn3013 (1 review)
    9/30/2015

    Karen is Honest and caring..thanks Karen..I trust you!!!!I have dealt with a lot of shady salespeople...You are the best!!!!

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  • Ackerman Security Systems - Norcross, GA -  mjlatl

    Reviews: 3

    another satisfied customer
    mjlatl (3 reviews)
    9/30/2015

    Todd Hudson with Ackerman made the process easy and delivered a great system. I compared and chose Ackerman based on design of the system, equipment and price. Not the cheapest, but an established company with excellent service.

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  • Ackerman Security Systems - Norcross, GA -  JoyceKing2

    Reviews: 1

    Juan was great today!
    JoyceKing2 (1 review)
    9/29/2015

    Juan was very good with all the information on the Ackerman Security System. I choose the best! Ackerman!!! :-)

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  • Ackerman Security Systems - Norcross, GA -  riljack

    Reviews: 2

    Great Friendly Service
    riljack (2 reviews)
    9/29/2015

    By the time Karen left I knew so much about the Ackerman System. I have had other systems before but never understood how they worked. I understood why I needed what I was receiving. Usually sales people just tell you what they want to sell you. I would not only recommend Ackerman but Karen along with it.

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  • Ackerman Security Systems - Norcross, GA -  lyndazamora

    Reviews: 1

    Great Company
    lyndazamora (1 review)
    9/29/2015

    Thank you Ackerman for the amazing service and our Rep Demetrice did a fantastic job designing a system that fit our needs and stayed within our budget. Kudos to Ackerman!!!!!

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Description

Ackerman Security Systems - Norcross, GA - Portrait

Ackerman Security Systems has been installing, monitoring and servicing residential security, fire, camera and card access systems in Atlanta for over 40 years. Ackerman owns and operates one of the only U.L. and CSAA Five Diamond Certified monitoring centers in Atlanta. Ackerman's rate of $19.95 per month includes burglary, fire, and medical alert monitoring for residences. And you can use your existing equipment and save money by switching to Ackerman for FREE. If you are installing a system.. in your home or business, they use the latest technology-including wireless monitoring, touch screen and virtual keypads and remote video options. Contact Atlanta's premier security provider at 770-872-4655 for affordable, flexible, and dependable service.

Benefits of a Smart Control Panel:
-Integrates control over all of your home’s major systems on an easy-to-use color touch screen
-Connects your home’s systems with your smartphone, tablet, and other web-enabled devices
-Arms or disarms your home with a single button
-Increases family communication by leaving recorded messages for family members
-Alerts you to where the security problem is in your home

Considerations for Security Cameras:
-Getting true peace of mind through web-enabled devices to see live video for yourself
-Reducing false alarms by checking in on your home from your smartphone
-Protecting your family by making sure your kids or relatives arrive home safely

Features of New Smoke Detectors:
-Updated detection methods for faster alerts
-Nearly eliminated false alarms caused by long-term dust build-up
-Simplified red and green LED status indicators identify problems in a snap

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Business details

Events

  • Break-ins/Home Invasions
  • Fire
  • Medical Emergencies
  • Other Police Emergencies

Commercial

  • General Business Systems
  • Offices
  • Restaurants & Bars

Devices & Products

  • Full Security Systems
  • Home Surveillance

Services

  • Security Consulting
  • Security System Monitoring

Features & Systems

  • 24-Hour Monitoring
  • Motion Sensors
  • Perimeter Sensors
  • Video/Audio Surveillance

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015, 2016

Credentials

CSAA Certification, U.L. Certification, Honeywell Authorized Dealer certification, and CAHP Certification.

Hours of Operation

  • MON
  • 5:00am
  • 11:00pm
  • TUE
  • 5:00am
  • 11:00pm
  • WED
  • 5:00am
  • 11:00pm
  • THU
  • 5:00am
  • 11:00pm
  • FRI
  • 5:00am
  • 11:00pm
  • SAT
  • 5:00am
  • 11:00pm
  • SUN
  • 5:00am
  • 11:00pm

* 24-Hour Service Available

Payments Accepted

  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1967

Documents

[PDF] Ackerman Comparison Form
[PDF] Customer Testimonials
[PDF] Home Invasion Safety
[PDF] Personal Safety
[PDF] Pet Safety

Languages Spoken

  • English

Blogs

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A smart home automation graphic.

Why Home Automation Is a Must Have

One of the latest innovations in home security in Atlanta is home automation. Home automation allows homeowners to control the various electronics in their home from their phone, so they can take care of things no matter where they are. Here are...

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Defend Your Home Against 3 Common Tools Burglars Use

Videos & Photos

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Video (2 videos)

  • 2 2

  • 2 2

Photos (15 photos)

  • Ackerman Security Systems - Norcross, GA - We offer a wide range of security solutions for your peace of mind.
  • Ackerman Security Systems - Norcross, GA - Smart thermostat control: maximize comfort and energy savings
  • Ackerman Security Systems - Norcross, GA - Keep a Watchful Eye on Your Home, Even When You Are Not There
  • Ackerman Security Systems - Norcross, GA - Smart thermostat control: maximize comfort and energy savings
  • Ackerman Security Systems - Norcross, GA - The Cat did it.
  • Ackerman Security Systems - Norcross, GA - With Total Connect I cant get away with anything.
  • Ackerman Security Systems - Norcross, GA -
  • Ackerman Security Systems - Norcross, GA - Control your system via a virtual keypad using any browser on a PC, or via SMS on a PDA/cell phone.
  • Ackerman Security Systems - Norcross, GA - You operate your system by entering your security code at the keypad.
  • Ackerman Security Systems - Norcross, GA - Professionally installed, monitored carbon monoxide detectors can save lives.
  • Ackerman Security Systems - Norcross, GA - Remote services, security system, lighting, climate control and video
  • Ackerman Security Systems - Norcross, GA - Jim Callahan, President for Ackerman Security Systems in Call Center at Ackerman Corporate HQ.
  • Ackerman Security Systems - Norcross, GA -
  • Ackerman Security Systems - Norcross, GA -
  • Ackerman Security Systems - Norcross, GA -


We offer a wide range of security solutions for your peace of mind.

Videos

Photos

Generic
15 photos
Album: Generic
1 of 15




We offer a wide range of security solutions for your peace of mind.

Displaying 1-3 of 3

Blogs

Why Home Automation Is a Must Have

One of the latest innovations in home security in Atlanta is home automation. Home automation allows homeowners to control the various electronics in their home from their phone, so they can take care of things no matter where they are. Here are some of the reasons that this technology is a must-have in people's homes. 

Read more »