Ackerman Security Systems - Norcross, GA - Security Services

Ackerman Security Systems

4 star rating 734 Reviews

(770) 872-4655(770) 872-4655 View Website »

1346 Oakbrook DrNorcross, GA 30093

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Business overview

Ackerman Security Systems - Norcross, GA - Portrait

Ackerman Security Systems has been installing, monitoring and servicing residential security, fire, camera and card access systems in Atlanta for over 40 years. Ackerman owns and operates the only U.L. and CSAA Five Diamond Certified monitoring center in Atlanta. Ackerman's rate of $18.95 per month includes burglary fire and medical alert monitoring for residences. And you can use your existing equipment and save money by switching to Ackerman for FREE. If you are installing a system in your.. home or business, they use the latest technology-including wireless monitoring, touch screen and virtual keypads and remote video options. Contact Atlanta's premier security provider at 770-872-4655.

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Events

  • Break-ins/Home Invasions
  • Fire
  • Medical Emergencies
  • Other Police Emergencies

Commercial

  • General Business Systems
  • Offices
  • Restaurants & Bars

Devices & Products

  • Full Security Systems
  • Home Surveillance

Services

  • Security Consulting
  • Security System Monitoring

Features & Systems

  • 24-Hour Monitoring
  • Motion Sensors
  • Perimeter Sensors
  • Video/Audio Surveillance

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

CSAA Certification, U.L. Certification, Honeywell Authorized Dealer certification, and CAHP Certification.

Hours of Operation

  • MON
  • 5:00am
  • 11:00pm
  • TUE
  • 5:00am
  • 11:00pm
  • WED
  • 5:00am
  • 11:00pm
  • THU
  • 5:00am
  • 11:00pm
  • FRI
  • 5:00am
  • 11:00pm
  • SAT
  • 5:00am
  • 11:00pm
  • SUN
  • 5:00am
  • 11:00pm

* 24-Hour Service Available

Payments Accepted

  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1967

Documents

[PDF] Ackerman Comparison Form
[PDF] Customer Testimonials
[PDF] Home Invasion Safety
[PDF] Personal Safety
[PDF] Pet Safety

Languages Spoken

  • English

Reviews

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Exceeded Expectations, 6/21/2016

Met with Harold to discuss security for our new home. He spent the time to educate me on security issues in general and recommended some easy adjustments I could do on my own that didn't involve... Ackerman. As for his companies products, he discussed options that fit our lifestyle and home that the other companies never suggested. System is easy to operate from cell phone. Would highly recommend.

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Very good experience for the past 5 years., 6/04/2016

We have been with Ackerman for at least 5 years. We recently decided to upgrade out system to a wireless one from the dated 25 year old hardware we had in our house. Ackerman gave us several options... and it was very low pressure experience where everything was explained appropriately. We have had a very good experience with this company, as they are very prompt to call when there is an alarm and we have never had any weird bulling issues. (We moved from another large provider.) One nice thing, they are prompt. They show up when they say they will. This morning I got had an appt with Mark at 8 a.m., and he called to say he was going to be a few minutes late. He was literally only a few minutes late. It was nice that he kept my time in consideration. Good experience.

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Blogs

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A smart home automation graphic.

Why Home Automation Is a Must Have

One of the latest innovations in home security in Atlanta is home automation. Home automation allows homeowners to control the various electronics in their home from their phone, so they can take care of things no matter where they are. Here are...

READ MORE »

How to Protect Yourself Against a Home Invasion

Defend Your Home Against 3 Common Tools Burglars Use

Videos & Photos

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Photos (12 photos)

  • Ackerman Security Systems - Norcross, GA - Smart thermostat control: maximize comfort and energy savings
  • Ackerman Security Systems - Norcross, GA - Keep a Watchful Eye on Your Homeó Even When Youíre Not There
  • Ackerman Security Systems - Norcross, GA - Smart thermostat control: maximize comfort and energy savings
  • Ackerman Security Systems - Norcross, GA - The Cat did it.
  • Ackerman Security Systems - Norcross, GA - With Total Connect I canít get away with anything.
  • Ackerman Security Systems - Norcross, GA -
  • Ackerman Security Systems - Norcross, GA - Control your system via a virtual keypad using any browser on a PC, or via SMS on a PDA/cell phone.
  • Ackerman Security Systems - Norcross, GA - You operate your system by entering your security code at the keypad.
  • Ackerman Security Systems - Norcross, GA - Professionally installed, monitored carbon monoxide detectors can save lives.
  • Ackerman Security Systems - Norcross, GA - Remote services, security system, lighting, climate control and video
  • Ackerman Security Systems - Norcross, GA - Jim Callahan, President for Ackerman Security Systems in Call Center at Ackerman Corporate HQ.
  • Ackerman Security Systems - Norcross, GA -


Smart thermostat control: maximize comfort and energy savings

Displaying 31-45 of 734

Reviews

Ackerman Security Systems - Norcross, GA -  chang06

Reviews: 2

Great service

Prompt service, great customer service (both salesperson and tech). System working great so far. No complaints at this point.

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Ackerman Security Systems - Norcross, GA -  Timkoss

Reviews: 1

Buyer Beware

Beware of the annual renewal policy! It cost me $200+ to cancel my service because I had forgot about the 60 day notice before your policy automatically renews Annually. I have been a customer for almost three years now and I thought was in the clear from any committments. Our system was damaged by a power surge, and the service group is professional but expensive. ACKERMAN quoted me around $1000 to fix. I got a Quote from Jackson EMC to replace my system for half the price without any contracts. I called ACKERMAN to cancel and they informed me of my $200 cancelation fee, then proceeded to tell me they would match the quote by JEMC. I don't care for people who conduct business like that. To top it off, after our system went down ACKERMAN never called until a week later to inquire about the system being offline. And it was about two months that they had absolutely no problems billing me for service that isn't being provided when my system was down till the day I cancelled with a parting gift of $200 cancellation fee. Oh wait, they don't stop your monthly billing for service (which they haven't provided for months now) because they need a letter from me releasing them from liability. What kind of scam is this. What about an obligation to provide a service that someone is being forced to pay for?

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Ackerman Security Systems replied on 12/11/2015

The estimate you received from the security consultant was based on your request to get the maximum price for replacing the major parts of the system due to a power surge. If the only part that needed to be replaced was the master control, the actual repair cost is a fraction of the amount.

Ackerman Security Systems - Norcross, GA -  Juleez01

Reviews: 1

Thankful for Peace of Mind

JW Bampton sold us our system and very quickly saw to it that it was installed before we left for Thanksgiving. It was such a relief to know that our home was secure while we were out of town. I will strongly recommend JW Bampton and the install team at Ackerman Security! Thank you for giving us peace of mind this Thanksgiving!

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Ackerman Security Systems - Norcross, GA -  aprilynne

Reviews: 1

great install job

they did a great job so far. they were professional. they were on time. we didn't feel pressure at all.

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Ackerman Security Systems - Norcross, GA -  asc123

Reviews: 1

Great Service

Monette Baldwin and Andy Love, what a great team...! Quality service and professionalism from both.

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Ackerman Security Systems - Norcross, GA -  9JAYHANUMAN

Reviews: 1

Great people. Great service!

Monette Baldwin was a great consultant helping me select my security system options and she got it installed right next day. Also Jason was a great technician .

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Ackerman Security Systems - Norcross, GA -  Security007

Reviews: 1

Best Security Ever!!

Ackerman Security is the best security company ever. My experience has been awesome. I've dealt with Ronnie Wells, and he's very professional and customer relations skills are outstanding. I would recommend it to everyone. They know how to treat their customers with respect and customer service. Kudos to Ackerman Security.

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Ackerman Security Systems - Norcross, GA -  aglbox

Reviews: 2

Just terrible - all around

I had so many issues with Ackerman ranging from install to billing and in the end there was just no ample response from Ackerman with no one to speak with. You're much better off going with one of the smaller Alarm companies that actually take pride in what they do and provide for a much better customer experience.

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Ackerman Security Systems - Norcross, GA -  Jordyn3013

Reviews: 1

You can't go wrong with Ackerman

Karen is Honest and caring..thanks Karen..I trust you!!!!I have dealt with a lot of shady salespeople...You are the best!!!!

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Ackerman Security Systems - Norcross, GA -  mjlatl

Reviews: 3

another satisfied customer

Todd Hudson with Ackerman made the process easy and delivered a great system. I compared and chose Ackerman based on design of the system, equipment and price. Not the cheapest, but an established company with excellent service.

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Ackerman Security Systems - Norcross, GA -  JoyceKing2

Reviews: 1

Juan was great today!

Juan was very good with all the information on the Ackerman Security System. I choose the best! Ackerman!!! :-)

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Ackerman Security Systems - Norcross, GA -  riljack

Reviews: 2

Great Friendly Service

By the time Karen left I knew so much about the Ackerman System. I have had other systems before but never understood how they worked. I understood why I needed what I was receiving. Usually sales people just tell you what they want to sell you. I would not only recommend Ackerman but Karen along with it.

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Ackerman Security Systems - Norcross, GA -  lyndazamora

Reviews: 1

Great Company

Thank you Ackerman for the amazing service and our Rep Demetrice did a fantastic job designing a system that fit our needs and stayed within our budget. Kudos to Ackerman!!!!!

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Ackerman Security Systems - Norcross, GA -  cenokennedy718

Reviews: 1

Stellar Service

I've been an Ackerman Security Systems customer for a year now, and I have received astonishing service. I referred Ackerman to all my family and friends. I would like to thank Ackerman representative Royal Knights for getting me setup and making it a great experience.

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Ackerman Security Systems - Norcross, GA -  Smbryant40

Reviews: 1

Great Service

Great service! One of Ackerman Security representatives Roy Knight came to my home to quote me for services. He actually took the time to call and research the equipment that was already placed in my home to make sure it was Ackerman compatible, which saved me $100! I was thankful and grateful! Thanks Roy you ROCK!

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Smart thermostat control: maximize comfort and energy savings

Displaying 1-3 of 3

Blogs

Why Home Automation Is a Must Have

One of the latest innovations in home security in Atlanta is home automation. Home automation allows homeowners to control the various electronics in their home from their phone, so they can take care of things no matter where they are. Here are some of the reasons that this technology is a must-have in people's homes. 

Read more »