Ackerman Security Systems - Norcross, GA - Security Services

Ackerman Security Systems

4 star rating 734 Reviews

(770) 872-4655(770) 872-4655 View Website »

1346 Oakbrook DrNorcross, GA 30093

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Ackerman Security Systems - Norcross, GA - Best Of 2015 - Kudzu.com Ackerman Security Systems - Norcross, GA - Best Of 2015 - Kudzu.com Ackerman Security Systems - Norcross, GA - Best Of 2014 - Kudzu.com Ackerman Security Systems - Norcross, GA - Best Of 2014 - Kudzu.com Ackerman Security Systems - Norcross, GA - Best Of 2013 - Kudzu.com Ackerman Security Systems - Norcross, GA - Best Of 2013 - Kudzu.com

Business overview

Ackerman Security Systems - Norcross, GA - Portrait

Ackerman Security Systems has been installing, monitoring and servicing residential security, fire, camera and card access systems in Atlanta for over 40 years. Ackerman owns and operates the only U.L. and CSAA Five Diamond Certified monitoring center in Atlanta. Ackerman's rate of $18.95 per month includes burglary fire and medical alert monitoring for residences. And you can use your existing equipment and save money by switching to Ackerman for FREE. If you are installing a system in your.. home or business, they use the latest technology-including wireless monitoring, touch screen and virtual keypads and remote video options. Contact Atlanta's premier security provider at 770-872-4655.

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Events

  • Break-ins/Home Invasions
  • Fire
  • Medical Emergencies
  • Other Police Emergencies

Commercial

  • General Business Systems
  • Offices
  • Restaurants & Bars

Devices & Products

  • Full Security Systems
  • Home Surveillance

Services

  • Security Consulting
  • Security System Monitoring

Features & Systems

  • 24-Hour Monitoring
  • Motion Sensors
  • Perimeter Sensors
  • Video/Audio Surveillance

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

CSAA Certification, U.L. Certification, Honeywell Authorized Dealer certification, and CAHP Certification.

Hours of Operation

  • MON
  • 5:00am
  • 11:00pm
  • TUE
  • 5:00am
  • 11:00pm
  • WED
  • 5:00am
  • 11:00pm
  • THU
  • 5:00am
  • 11:00pm
  • FRI
  • 5:00am
  • 11:00pm
  • SAT
  • 5:00am
  • 11:00pm
  • SUN
  • 5:00am
  • 11:00pm

* 24-Hour Service Available

Payments Accepted

  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1967

Documents

[PDF] Ackerman Comparison Form
[PDF] Customer Testimonials
[PDF] Home Invasion Safety
[PDF] Personal Safety
[PDF] Pet Safety

Languages Spoken

  • English

Reviews

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Exceeded Expectations, 6/21/2016

Met with Harold to discuss security for our new home. He spent the time to educate me on security issues in general and recommended some easy adjustments I could do on my own that didn't involve... Ackerman. As for his companies products, he discussed options that fit our lifestyle and home that the other companies never suggested. System is easy to operate from cell phone. Would highly recommend.

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Very good experience for the past 5 years., 6/04/2016

We have been with Ackerman for at least 5 years. We recently decided to upgrade out system to a wireless one from the dated 25 year old hardware we had in our house. Ackerman gave us several options... and it was very low pressure experience where everything was explained appropriately. We have had a very good experience with this company, as they are very prompt to call when there is an alarm and we have never had any weird bulling issues. (We moved from another large provider.) One nice thing, they are prompt. They show up when they say they will. This morning I got had an appt with Mark at 8 a.m., and he called to say he was going to be a few minutes late. He was literally only a few minutes late. It was nice that he kept my time in consideration. Good experience.

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Blogs

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A smart home automation graphic.

Why Home Automation Is a Must Have

One of the latest innovations in home security in Atlanta is home automation. Home automation allows homeowners to control the various electronics in their home from their phone, so they can take care of things no matter where they are. Here are...

READ MORE »

How to Protect Yourself Against a Home Invasion

Defend Your Home Against 3 Common Tools Burglars Use

Videos & Photos

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Photos (12 photos)

  • Ackerman Security Systems - Norcross, GA - Smart thermostat control: maximize comfort and energy savings
  • Ackerman Security Systems - Norcross, GA - Keep a Watchful Eye on Your Homeó Even When Youíre Not There
  • Ackerman Security Systems - Norcross, GA - Smart thermostat control: maximize comfort and energy savings
  • Ackerman Security Systems - Norcross, GA - The Cat did it.
  • Ackerman Security Systems - Norcross, GA - With Total Connect I canít get away with anything.
  • Ackerman Security Systems - Norcross, GA -
  • Ackerman Security Systems - Norcross, GA - Control your system via a virtual keypad using any browser on a PC, or via SMS on a PDA/cell phone.
  • Ackerman Security Systems - Norcross, GA - You operate your system by entering your security code at the keypad.
  • Ackerman Security Systems - Norcross, GA - Professionally installed, monitored carbon monoxide detectors can save lives.
  • Ackerman Security Systems - Norcross, GA - Remote services, security system, lighting, climate control and video
  • Ackerman Security Systems - Norcross, GA - Jim Callahan, President for Ackerman Security Systems in Call Center at Ackerman Corporate HQ.
  • Ackerman Security Systems - Norcross, GA -


Smart thermostat control: maximize comfort and energy savings

Displaying 46-60 of 734

Reviews

Ackerman Security Systems - Norcross, GA -  drmell

Reviews: 1

Great Recruiting and Value

Ackerman's team is its top strength. Our sales rep and technician were professional, timely, great communicators and serious about quality control. We also endorse Ackerman for its exceptional value. They deliver great service and reliability against competitors who charge more because they budget millions on broadcast and print marketing. Check it out if you doubt. Kudos to the Ackerman Team!

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Ackerman Security Systems - Norcross, GA -  Mercier

Reviews: 1

Best security system and service

I shopped around to different security system providers and decided with Ackerman. The price and service was what made my decision. The sales rep Phyllis John was great and gave options to what fit my family needs. Thanks Eric M.

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Ackerman Security Systems - Norcross, GA -  walters01

Reviews: 1

Ackerman Security Switch

I was recently on the search for security for my elderly parents. I wish I would have called Ackerman first! After wasting two days with other pushy, uninformative and confusing companies, JW Bampton with Ackerman solved my problems. JW's presentation was easy to understand and answered all of our conserns. After the system was installed my parents and myself are now at ease thanks to Ackerman Security!

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Ackerman Security Systems - Norcross, GA -  DonnellAnderson

Reviews: 1

Juan Roach is an exceptional security consultant

Juan hit the mark in all areas. He maintained focus on what was important to me, as a customer. Juan made sure that I knew my patronage was appreciated, respected my time, and worked hard to retain my business. Thank you, Juan

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Ackerman Security Systems - Norcross, GA -  lashearon

Reviews: 1

HOLY WOW!

THEY ARE GREAT! Jaun and my technician blew me away with how they went above and beyond to make me feel safe and keep me happy!

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Ackerman Security Systems - Norcross, GA -  dustinrh

Reviews: 1

Terrible Communication

Called on 7/31 in AM for service after discovering my tenants had switched the monitoring to Comcast (something that Ackerman didn't bother to tell me, so I kept paying the Ackerman bill). I was told the first avail. appt. was not until 8/5, but was PROMISED a scheduling supervisor would call me back within a couple hours. Well, that call never came on that Friday nor at anytime over the weekend. I gave them a call again on Monday AM and spoke to an Emily, who apologized that no one had called me and then said for the SECOND TIME that she would have a scheduling supervisor call me within a few hours to work me in. 6+ hours went by and never heard from anyone, so I called again. The THIRD time I called, I was transferred to a supervisor who told me that, despite what the previous two customer service people PROMISED me, that no one would call me unless an appointment opened up (I told her that would have been nice to know previously and that's the first I had been told that). She did not offer to move my appointment up to a time that worked for me or my wife, even after I told her that this had been going on since Friday AM and had been told by the two previous CSRs that somemone would call me back, but never did. The fact that Ackerman has been collecting my money, while another provider monitored my system for months just aggrevated me even more. Terrible customer service from a company that's literally 500 ft from my house...not a nice way to treat your neighbor!

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Ackerman Security Systems replied on 8/04/2015

Dustin, I apologize fore any miscommunication. The process is to schedule an appointment for an available date based on the call type and if an opening occurs sooner we contact the customer to see if their schedule accommodates the opening. We scheduled the appointment but perhaps did not make clear a call would follow only if an opening exists. I will review the phone calls and take the steps to insure this does not reoccur. Jim Callahan-President.

Ackerman Security Systems - Norcross, GA -  lsgable27

Reviews: 1

Great Service!!!

My experience with my sales rep and my service with the co. has been great! I highly recommend them!!

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Ackerman Security Systems - Norcross, GA -  lewgab

Reviews: 1

Easy Decision

Our sales consultant's genuine belief in Ackerman's ability to deliver on their promises as well as her ability to explain how the company could provide us with the level of protection we need for our comfort made going with Ackerman an easy decision. Trina H.

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Ackerman Security Systems - Norcross, GA -  jasonford1976

Reviews: 1

Ronnie is Great

Ronnie does a great job, he explains things clearly and there are no surprises. I would highly recommend him.

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Ackerman Security Systems - Norcross, GA -  distngshman

Reviews: 1

Great experience,,,,

I recently switched from another security company to Ackerman. The experience from start to finish has been nothing but outstanding. My sales rep was Mr. Junior Lawrence and he was wonderful in answering all my questions and working around my schedule to get service installed. We are happy with the service and look forward to maintaining a long relationship with Ackerman..

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Ackerman Security Systems - Norcross, GA -  levans80

Reviews: 1

Marty was awesome!

Marty was very professional and even saved us money by giving us an existing customer discount on new equipment since we just moved into a new home and were already existing customers. Thanks again!!

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Ackerman Security Systems - Norcross, GA -  blacchammer14

Reviews: 1

Great Deal

I had the opportunity to meet Brian Davis and it was amazing. The experience took only an hour to get a great service and peace of mind.

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Ackerman Security Systems - Norcross, GA -  heart7589

Reviews: 1

Marty Woody was excellent!

Marty was very informative and knowledgable about the products, and we felt confident in the upgrades we chose today. All options were explained so we could understand them which was very helpful. At no time did we feel pressured. It was a pleasure working with Marty today.

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Ackerman Security Systems - Norcross, GA -  Laura579

Reviews: 1

Peace of mind

I recently purchased a security system from Ackerman Security. I had become very uneasy with the crime taking place in my area. JW Bampton came out and gave my partner and myself a wonderful presentation. He took his time and was extremely knowledgable in his products. Once we made our decision the installation was done with speed and efficiency. I can't explain the amount of PEACE we feel knowing that we are walking into a safe and empty home every evening. I strongly recommend Ackerman and especially JW to anyone wanting the same peace of mind we now feel!

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Ackerman Security Systems - Norcross, GA -  tdproctor

Reviews: 1

Stay local with security Atlanta area

Todd Hudson of Ackerman will take care of you. We called him when we decided to upgrade our system because he was our original consultant when we changed companies. He is knowledgeable, courteous and will answer any and all questions. We have been greatly pleased with this awesome local company.

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Photos

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Smart thermostat control: maximize comfort and energy savings

Displaying 1-3 of 3

Blogs

Why Home Automation Is a Must Have

One of the latest innovations in home security in Atlanta is home automation. Home automation allows homeowners to control the various electronics in their home from their phone, so they can take care of things no matter where they are. Here are some of the reasons that this technology is a must-have in people's homes. 

Read more »