I called Kurt the afternoon of Jan. 6th to get a quote for replacing the windshield on my son's Toyota Corolla. He gave me a quote and replaced the windshield the next day and did all of it with... personalized service and professionalism that I desire. Price was fair and service was great; highly recommend and would gladly use him again. By the way, I got a quote from Safelite that was nearly twice the price I paid with Action Auto Glass.VIEW MORE »VIEW LESS »
I called to get a quote and spoke with Kurt. He was very nice and professional. He had to do some research and called me back promptly. Unfortunately, due to some of the features of my car, he was... not able to help me but it was obvious that customer service and satisfaction were more important than just making a sale. None of the other companies I called were this thorough or professional. I would definitely use this company!VIEW MORE »VIEW LESS »
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I called Kurt to get a quote on a windshield, along with a couple of other companies. I decided to go with another company because of the price, even though I knew I would get a piece of glass that was much less in quality than that Kurt was going to install. Boy was I mistaken!! Kurt explained why I was able to get a better price on the other windshield, but none the less, was courteous and extremely genuine in his response. I had that other windshield for about a week. One little rock hit it on the highway and it was done for. I called Kurt to replace the new one because I knew he would get me the best windshield at the best price. He came out to my office the next day to fix my windshield and all is good now. I will most certainly call him again and pass his information along to all of my friends.
Posted: 10/22/2010 • Link to this review
I called Kurt yesterday to ask for a quote on a window replacement i needed to have done. the window was completely shattered leaving my interior exposed. He gave me a quote of $160 and said he would be able to come fix the job the following afternoon. Even though i agreed to allow him to do the work, i later decided to call around and get a second quote because i didnt want to have to wait a full day to have my window replaced if i didnt have to (i have to park my car on the street). I am so glad i called for a second quote! Kurt's price was $50 more than his competitors quote. i called kurt to tell him i was going with another company but he didnt answer so i left a voice message to that point. this morning he calls and gets furious when i tell him i went with another company and that the job had already been completed. he essentially called me a liar by saying over and over that he never got a voice message. i assured him that i had called but he wasn't having it. just as i was about to apologize for any inconvenience he mumbled something under his breath and hung the phone up in my face! not sure what action auto glass' business model is but they really let me down. as a customer i have the right to choose whatever company i want. i was being courteous when i notified him by voice message that i was going with another company. i wish they would have shown me some courtesy. i wont be calling kurt or action auto glass anytime soon!
Posted: 10/21/2010 • Link to this review
Action Auto Glass was very reliable, professional, and was very quick when it came time to repair the car windshield. I was very impressed by their work and would definitely recommended them to anyone who needs an auto glass repair. Also the cost is very reasonable! Thanks Action Auto Glass!
Posted: 8/30/2010 • Link to this review
Action auto glass is the prime example of great customer service. The workmanship is professional,honest and knowledgable. The service was extra clean and neat. Action also went the extra mikle to clean up the broken glass. By far the best in the buisness. Support local small buisness such as action the customer service and value is worth it!!!!
Posted: 8/26/2010 • Link to this review
Kurt fixed my windshield this morning. His price was great, he called back and arrived when he said he would. Great job, great service. The first glass he got for me did not meet his expectations so he asked for an extra day to find a higher quality windshield and did not change the price he quoted. A professional in every way. Nice, too.
Posted: 8/10/2010 • Link to this review
I am happy to say that all the previous reviews led me down the right path. Kurt was a funny, professional, and excellent service provider. He came in and exceeded my expectations replacing my Jeep windshield. I would highly recommend Action Auto Glass to anyone, and would use their service again.
Posted: 6/19/2010 • Link to this review
Watching the Action Auto windshield replacement, I realized there's a lot more to it than I thought. For one guy with an old 1 ton Toyota truck to come to your house and do the job in well under two hours for hardly more than the price of the glass is impressive. You can't go wrong with this service: fast, economical and professional quality work.
Posted: 4/08/2010 • Link to this review
This was the second time in the last six months that I had to have my windshield replaced. The first time I used someone other than Action Auto Glass and they used the cheapest glass that was impossible to see through in rainy weather. This time I used Action and the quality, service, and response was second to none. Highly recommended.
Posted: 3/09/2010 • Link to this review
Kurt replaced the windshield on my BMW 540. He worked with my insurance company and used OEM replacement glass. He called and let me know the status with my insurance company, when he could be available, and when he was on his way. Kurt also came to my home and replaced the windshield right in my garage. I did not have to do anything! When he was done, I didn't find any broken glass pieces or scratches anywhere. He is very professional and I highly recommend him.
Posted: 3/04/2010 • Link to this review
My entire experience with Action Auto Glass was great. I needed help quickly and Kurt was there fast and did the job better than I had imagined. You can't even tell anything was done. I would definitely tell anyone to call Action Auto Glass!
Posted: 2/03/2010 • Link to this review
Business just doesn't stop when you have an obstacle. We had one of our MIGHTY SWINGS Delivery Trucks Windshield's take a beaten at trip to the Carwash. From the time I spoke with Kurt over the phone he accommodated us with a mobile-same-day-visit and quoted us an honest fair price and came in at about half the quotes of his competitor's. His turn around time for our unique part was quickly delivered on time and he was so professional and friendly to work with. His attention to detail and workmanship was of the highest quality. Thank you Kurt and the Rest of your ACTION AUTO GLASS Team we look forward to a continued relationship with you and would highly recommend your business!
Posted: 1/31/2010 • Link to this review