Had a pipe under the kitchen sink that was loose (never glued apparently) and caused the area under the sink to smell. They offered to come the next day. We specifically asked to come/call anytime after 11am the next day because we both work late. 8am the next morning the tech calls and wakes us up to come over in 15 minutes... frustrating. Tech arrives, instantly finds the problem, cuts and glues in a new pvc end cap on a sewer gas vent. He's in and out in 15 minutes. $140+ for 15 minutes worth of work and a $10 (at most) piece of PVC. I had alot more work I needed done at a rental property I have, but I won't be calling Action for a quote.
Posted: 3/06/2010 • Link to this review
Have been a customer for years. Always liked doing business with them until this last issue. Less than a year ago we had a leak in the lawn and they fixed it in an hour and charged approximately $100. Just had another leak in the exact same place, they fixed it again and it took them an hour and charged me just under $300! I called to see if it was just an honest mistake and they won't return my call. Disappointing.
Posted: 10/08/2007 • Last edited: 1/02/2008 • Link to this review