Action Septic Pro is a 24/7 septic and sewer service that will meet all your emergency backup needs. Our customers always come first. We have licensed professionals are well trained and will ensure top quality work. All our work is guaranteed. We are a family business that prides ourselves in word of mouth advertising. We have the most competitive pricing in the business. Give us a call and we will schedule you today. Ask about our referral discounts.
The following are just a few of our.. specialties:
*Septic Tank Pumping/Cleaning - (Symptoms are when your toilets are backing up, gurgling or a bad odor, or puddling in your yard
*Sewer & Drain Cleaning
*Septic tanks pumped and cleaned (Ask about our recommended maintenance package deal)
*Installation of complete Septic Systems (from main line, tanks, pumps, drainfields)
*Drain Field / Leach Field Repair and Installation
*Alternative Septic Systems Designed and Installed
*Broken septic lid replacement
*Risers Installed and repaired
*Septic Inspection Letters and Certificates for adoption, day care, new purchase and refinancing
*Sewer Line Hydro Jetted, Repaired and New Installations
*Septic to Sewer Installations
*French Drains Installed
*Sump Pumps, Grinder/Ejector Pumps Repair and Installation
*Mainlines Repaired and New Installations
*Commercial and Industrial Services; no job is too big
*Septic Tank Located
*Drain Field Scrub and Bacteria Treatments
*We handle the Soil Testing and Permitting and Code Violations for you
*Specialize in Elgin Septic Systems, Drip Septic Systems, Pump/Dosing Septic Systems,
When we come out to pumpout your tank, we do a free component and operational inspection of your system. If you are having problems we will give you a quote to have any necessary repairs completed. Our prices are very competitive. If you choose not to have us do the repairs it is ok with us. We want you satisfied. Call us anytime you need a second opinion or quote.
I gave them three tries to come check my septic tank out. First time no show and no call. Second time no show and no call. Third time call and ask were the gas line and septic tank area explain that they are not even close to one another and you can see the area where they dug up the gas line last year. They then said ok and left with out doing anything or telling me what was up. Wow from start to finish the most incompetent display I have ever seen. I gave them one star because I can not give negative stars.
Area Snellville, GA
Cost Less than $250
Date April 2016
Posted: 4/23/2016 • Link to this review
We give windows of time, ie 4-8 that our truck will be out there and that we will call when we are in route so you don't have to waste your time. Coordinating sometimes can be very difficult. Most customers understand how long it takes to get from the Northside of Atlanta to the Southside of Atlanta. When we are running behind we attempt to let the customers know we are running late and will work late. Sometimes customers do not want us to come out late. We were instructed not to come out this late and they wanted it first thing in the morning. We schedule at least 3 days ahead most days to keep from having scheduling issues. This pushed into jobs of the next days schedule and caused a lot of issues. Out of our kindness we offered her FREE 1 year bacteria. We mailed 2 sets of bacteria by regular mail, which somehow customer states never showed up. Therefore, we sent another year of treatment that requires tracking and signature of receipt. This is a $525 of value to ensure the customer is happy. We hope this customer is now happy that their system has been cleaned and they have FREE treatment. We try to please but sometimes...
Gary quoted me $350 to pump my tank, up to $2800 to remediate, and $4000 to replace my system. Ultimately his subcontractors charged me $5300 to pump the tank and field drain lines, to replace two defective pipes and to install a clean-out, and to treat with a bacteria product. Granted, my tank was overfull and there was some minor demo required to a part of my deck, so this was not a typical job. It took 8 hours (one evening and an afternoon the following day) to complete. I get that this is hard, nasty work and I think the guys did a quality job. But, the price was very high (to me, anyway) and it is hard to haggle or to research pricing when you can't poop in your own toilet. Mark (the sub with Anytime Septic) told me I was "getting a deal," and maybe that is true. He's a nice guy and kept me informed of what was going on and even helped me move some shrubbery. But I fear that "deal" is probably an overstatement given my previous conversations with Gary. I just don't know. My advice to anyone undertaking a major septic repair is to get everything in writing up front, pricing for every possible scenario. Happily, everything is functioning now and I know more about how a septic system works than I ever wanted to know. My fingers are crossed that what I paid will be worth it because, as Mark said, it is highly unlikely that anything will go wrong in the future. Hey, it's still cheaper than paying for sewer.
Posted: 1/28/2016 • Link to this review
Older systems will always have problems unless they have been well maintained. This tank was located under a very large deck which had to be removed, the mainline was rotted with roots, the tank was overfilled, the both inlet and outlet baffles were rotted, the outlet pipe was rotted, the drain field had root and was full of solids. This system was neglected because it was under the deck and could not be serviced. This is a premium example of why you need to ensure you have access ports (risers) if you decide to put a deck on top of your tank (which is still not advised to do, nor in code compliance), but at least most of the issues could have been avoided with regular maintenance.
Had tank pumped on 5/11/2015 Noticed septic smell during rains in the fall. January 2016 - septic overflowing from tank Called for another pumpout 1/12/2016 left message, no response. Used another company. they dug up the lid and guess what? The lid had been left offset and covered up with dirt and sod leaving a 6 inch crack from the edge of the tank. Accidental? With a 300 lb septic tank lid? Unlikely. Will not trust again.
Posted: 1/12/2016 • Link to this review
I called them to get a price quote to get my tank pumped. Gary answered the phone & gave a price of $325.00. I asked if they would do it for less because I already uncovered the lid and no digging is needed. He advised me to find companies that would do it for $179 or $199, knowingly that they probably would add extra cost such as disposal fee. I'm fine with them to keep their prices firm. Instead of just saying no, he gave intentional misleading advises and gave the attitude that they don't need my business. After all, other companies can do the same thing for the same price.
Posted: 6/06/2015 • Link to this review
We did not do any service for this customer. I answer all customers in the same way and give all the same answers. First, I give our price based on customers tank size and location. I told this customer $325 and he tried to barter and say that I am twice the price as my competitors that list $179 and $199 online, and told me to beat their prices. I explained that I could not beat their prices because disposal alone would cost me more than $199 for his tank. I explained to him that they will not do it for that price either, but go ahead and try. I also advised him to check reviews online for all companies.
I would refer this company hands down to anyone whose septic tanks has backed up and wanted a honest and reasonable quote.I am very pleased with service provided and the owner Gerry was very informative and was the the first company that gave me options instead of saying I had to replace the entire septic system.Awesome company!
Posted: 5/14/2015 • Link to this review
Thank you very much for your review. It speaks volumes...Gary
Having our septic tank pumped is usually not this much fun. Frank and Art were amusing and informative and let me know when they were on the way. Gary in the office called us to follow up - which I think is very important. A couple of hiccups with the scheduling, but that was no problem at all. We'll use them again.
Posted: 4/15/2015 • Last edited: 10/28/2015 • Link to this review
I must say this company is awesome talking about dependable, honest, helpful and gets the job done they found my problem fixed it and did not trick me, I used them in 2011 and it's 2015 the service is still the same I will not go to any other company. Action septic is the best for the job.???? the best thing I have done.
Posted: 4/03/2015 • Link to this review
I highly recommend Action Pro, they came out and pumped out my septic tank last week. The main thing I was looking for is an honest price. I called several places to get quotes and Action Pro was one of the cheapest. I also know the horror stories about how that price goes up drastically once the work begins. Not the case with these guys. The price I was quoted was the price I paid.
Posted: 3/14/2015 • Link to this review
I would highly recommend this company. I called at 4:00AM not expecting anyone to answer. The guy on the phone was very courteous and helpful. He took the time to discuss our issue of our tubs and toilets backing up. He scheduled us for the same day and they fixed our problem. We have been remodeling our home for years, but this is the first time we felt comfortable with contracted services and spending money on fixing our problems. We liked everyone from the start to finish and highly recommend them. We are Senior Citizens and they gave us 10% off.
Posted: 2/05/2015 • Link to this review
2012, 2013, 2014, 2015
All guys are licensed Septic (IP) Professionals with the State of Georgia. We are Accredited with the Better Business Bureau. We are licensed to do all septic tank system repairs and servicing, septic tank pumping and cleaning, new installations, certifications, residential, commercial and residential certified. We are fully licensed, bonded, and insured.
* 24-Hour Service Available
All our products are Green Certified. We are Eco-friendly. Our website gives lots of advise to our customers on how to be Greener with their septic systems.