I received a call from Active Pest Control, offering a termite inspection. When the rep came, he told us that there was evidence of termites in the vents to the basement. I asked him to show me, and he changed the subject. I agreed to treatment. When the technicians came they made a mess- they moved things ( ladders, umbrellas, hoses) away from the house and did not put them back. They scuffed up the newly laid mulch, leaving many bare spots, and getting quite a bit of it, as well several extremely muddy footprints, on the walk. They made no effort to clean up. I asked them before they started, to show me some evidence of termites, but they left without doing so. I don't know, and will not know, if I have been scammed. I will also note that their office staff is, and has been for many years, inefficient, careless, and seemingly inexperienced. Their exterminator techs are usually quite good.
Posted: 6/26/2014 • Link to this review