Active Pest Control

(770) 889-4288 www.activepestcontrol.com... »

107 W Courthouse Square, #283Cumming, GA 30040   map »

Business overview

Pest Type

  • Bats
  • Rodents, Rats & Mice

Hours of Operation

  • MON
  • 8:00am
  • 7:00pm
  • TUE
  • 8:00am
  • 7:00pm
  • WED
  • 8:00am
  • 7:00pm
  • THU
  • 8:00am
  • 7:00pm
  • FRI
  • 8:00am
  • 7:00pm
  • SAT
  • 8:00am
  • 12:00pm
  • SUN

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Visa

Year Established

1984

Languages Spoken

  • English
  • Spanish

Reviews

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The most horrific service one could receive, 3/27/2014

Active's Pest communication & customer service skills are disgustingly awful. For 3 weeks, I have been trying to get work completed and until you actually scream at someone, they just give you the... run around, don't inform their technicians when they've supposedly scheduled them to be at your home, don't inform you IF they've even scheduled the services that you had to prepay for. I have had to basically harass them just to find out IF someone is scheduled to work on my home & when. Then they don't show up when they say, you have to call to find out if they even plan to show up - never any results - you have to call the individual technichians for yourself, only to be told by them that they were never informed that they should be at your home. I have definitely been hosed by this company at every possible level. Lesson learned - they had to advertise on groupon to drum up business for a reason............

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Reviews

DixieDogtheSuperPup

Reviews: 1

The most horrific service one could receive

Active's Pest communication & customer service skills are disgustingly awful. For 3 weeks, I have been trying to get work completed and until you actually scream at someone, they just give you the run around, don't inform their technicians when they've supposedly scheduled them to be at your home, don't inform you IF they've even scheduled the services that you had to prepay for. I have had to basically harass them just to find out IF someone is scheduled to work on my home & when. Then they don't show up when they say, you have to call to find out if they even plan to show up - never any results - you have to call the individual technichians for yourself, only to be told by them that they were never informed that they should be at your home. I have definitely been hosed by this company at every possible level. Lesson learned - they had to advertise on groupon to drum up business for a reason............

  • Overall
  • Quality
  • Service
  • Value

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