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Adanac has been great in the past and still is. I have used Adanac for several years to work on my A/C unit. I have only had one issue with them and it happened when Adanac was too busy and sent some one else to solve the problem. Adanac came out later and more than made up for it. Thanks Hughe.
Posted: 8/11/2009 • Last edited: 8/14/2009 • Link to this review
When my dishwasher broke down I called Adanac because they came up on Kudzu as being the closest to my house and they already had one good recommendation. For dishwasher repair, they referred me to Patrick Smith (770-875-3279), who called and repaired my dishwasher the next day. Patrick was excellent. He quickly found out that the pump was stuck and he fixed it in minutes. I know that many repairmen would have just said that I needed a new pump and I would have been none the wiser but somewhat the poorer for it. Patrick said to keep an eye on the pump, and if it broke down again, he would come and replace it and would subtract the cost of the visit against any future repairs. You can't ask for better than that.
Posted: 11/26/2007 • Last edited: 1/02/2008 • Link to this review
This review is a little late in coming, but the service we received this past spring from Adanac still sticks in my mind. A friend needs a major air conditioning repair, and as I recalled Adanac's information to forward on to her, I realized I needed to add our review. Once it started getting hot this past spring, we would turn on the air and get nothing but a warm breeze from the vents. It turned out that there was a leak in the coolant lines that required a good bit of repair after some extensive testing of the system. Adanac came out and in a period of a few hours pinpointed the problem, fixed it, tested again, and explained the process and how humidity plays a role in how cool the house feels, whether cool air is coming out or not. As with most of my other reviews on here, this willingness to explain what is happening is extremely important to me and in my opinion it shows an elevated commitment to superior customer service. The price was substantially lower than ANY of the bigger companies I called, and he was literally to my house less than an hour after I called. If Adanac can fix your problem, they are the ones to use.
Posted: 8/20/2007 • Last edited: 1/02/2008 • Link to this review