We've never received poor service from an Advanced Auto Parts store before. That's why we've done so much business with them in the past. I don't know who runs this shop, but they don't follow the typical standards of the chain at all. You might as well walk into some hole in the wall auto shop in the middle of nowhere. They refused to honor the warranty on the battery that we purchased from the store in Canton even though we had the receipt until we fought for it. Then they held us hostage at their store for over an hour & after finally determining that the battery was actually bad couldn't figure out how to install the new one. We're starting to wonder if any of their batteries are actually new. Save yourself a lot of trouble and avoid this store; above all don't ever buy an Advanced Auto Parts car battery. They'll give you all kinds of grief before actually honoring the warranty.
Posted: 4/17/2013 • Link to this review