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Excellent customer service over the phone, then were out the same day, called before coming, were extremely punctual and received excellent, honest service and got my refrigerator fixed for a... fraction of the price of a new one!VIEW MORE »VIEW LESS »
Contacted them about a dryer that wouldn't heat and had dim lights on the front display. Mike came out the next day to take a look at it. When he arrived, the dryer wouldn't even power on. He... opened it up and checked for power at all of the junction points, and concluded that the control board was bad. Once he got the part in, he came right out and installed it and got us working again. Mike is a great guy who was very easy to work with. I hope I don't have to repair any appliances in the future, but if I do I know who I will be calling.VIEW MORE »VIEW LESS »
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Excellent customer service over the phone, then were out the same day, called before coming, were extremely punctual and received excellent, honest service and got my refrigerator fixed for a fraction of the price of a new one!
Contacted them about a dryer that wouldn't heat and had dim lights on the front display. Mike came out the next day to take a look at it. When he arrived, the dryer wouldn't even power on. He opened it up and checked for power at all of the junction points, and concluded that the control board was bad. Once he got the part in, he came right out and installed it and got us working again. Mike is a great guy who was very easy to work with. I hope I don't have to repair any appliances in the future, but if I do I know who I will be calling.
Recieved same day quick, low cost and reliable service from Advanced Appliances. Frielndly technician solved the appliance problem quickly.
I called about a washer repair. The owner helped me diagnose the problem over the phone and suggested a repair would be cost prohibitive and I would be better off buying a new one, when he could have easily come out and charged me for a service call.
Even though scheduled repair time was missed due to unforseen issue Mike came to our home late in evening and was very fast on diagnosing and fixing our wall oven so we had it ready to go for Thanksgiving. Fast, affordable and work comes with warranty which is great. Will definitely recommend company to friends. Thanks Mike
Dishwasher was not draining. The technician called when he was on his way. He got here and was very nice and he got to the job right away and discovered there was a penny in the pump. He tested the dishwasher before he left and everything was like new again. The price was exactly what was quoted. I would definitely use them again!
I was on desperate need of an appliance repair company- Advanced answered all my questions when I called, showed up on time, and then rather than just sell me a new part Mike dug a little deeper to find the real cause and then fixed that saving me a ton of $$$! Definitely who I will call next time I need a repair!
My cabinet mount microwave stopped working. Mike was quick to check stock on a new Magnetron part and called me back with a competitive and worth while price. Mike was at our house within a few hours and repaired our microwave oven. Mike pointed out the inferior wall mounting job done by previous installers (not Advanced) and spent much extra time correcting the previous inferior job as if he was working in his own home. I wouldn't call anyone else other than Mike and the Advanced Team for any future repairs. Thanks Mike!
My 4 yr. old Whirlpool French door frig had the control board go bad - an expensive part - causing it not to defrost and a mountain of ice building up on the back wall of the bottom freezer drawer. I called Mike at 8:00 AM the day after Thanksgiving and he had his repairman, Aradi, at my home by 11:30 the same day. After receiving the estimate I wavered back and forth as to whether I wanted to just go out and buy a new frig or have this one repaired (I had a love-hate relationship with it anyway). I decided to go look for a new frig and paid Aradi for the service call (just $40). After looking on-line at reviews and looking at store models, I couldn't find anything that met my needs in the price range I was willing to pay. I called Mike back and asked if Aradi could possibly return to make the repair. This was about 2 hrs. after he'd left (but it was going to take at least 3 hrs. for the ice build-up to thaw before the repair could be made anyway). Aradi arrived back at my house within 45 minutes to make the repair -- which was a major task due to the design of the frig. Aradi is a very hard worker. As I said, this repair was not easy, but he never complained and was very friendly and enjoyable to have in my home. I highly recommend this company and will use them again should the need ever arise again.
Called Mike to come out and look at fridge. Got a prompt appointment. He replaced motherboard in my fridge in Jan 2013 only to have the same issue again in Oct 2013. I expected it to last longer than 9 months, needless to say I'm disappointed. This time, another company came out to replace motherboard and said the motherboard was obviously not new, possibly a refurbished board and that I deserve a refund. Almost $300 in repairs down the drain, plus more money wasted on the spoiled food, but you live and learn.
Sorry to see this last review, this customer had a 90 days factory warranty on parts. She never called us back to check on the problem. Instead she wants her money back almost a year later. Don't think so. Sorry.
Food spoiling, water leading all over my wood floor - in other words a disaster in the making. When you have a refrigerator trying to become a microwave, you don't want "We can get to you tomorrow. Maybe," you want help NOW. That's what Mike from Advanced delivered, in Spades. Out in a flash, fixed the problem, even came back to add one more part not called for but that might fail. A true professional, call, you'll be glad you did.
The service was great! Mike came out immediately and fixed out broken refrigerator! The service and repair rates were straight forward and very competitive!! Mike was very friendly, honest, and provided great service! I would definitely use them again!
Called to have a dryer checked out, wasn't working. Mike said someone would be there the same day, within 2 hours in fact. That's pretty rare these days. Mike inspected the dryer and replaced a part in no time, while informing me what the problem was. Pricing was solid. Will use again, highly recommend.
We were very pleased with the service we received from Advanced Appliances. Mike was very professional and knowledgeable. He called ahead, was on-time, and had everything fixed within a couple hours. Their rates are very reasonable and I would use them again without hesitation.
Called these guys this morning. Mike came out and couldn't have been better. Explained everything. Very fair and reasonable and didn't charge for everything. I would recommend this company to everyone. Mike repaired washing machine, dryer and water dispenser on refrigerator. It scares me that I almost bought new appliances instead of getting them repaired.